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February 2024 by Emily D
3 Stars instead of 1 because we love boot barn. “No returns if there is any sign of wear, original tags...” However, boots should hold up better than this. My son got the Cody James boys boots for Christmas. The sole came loose within days. We weren’t going to embarrass anyone by asking for the receipt.
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February 2024 by Glenn Willett
Great selection of dress boots and work boots. Organized by each type of boot ?.All the different sizes are on the same level grouped together. When you find the boot you want, you can sort through the boots to find the size you want/need. Staff was friendly and knowledgeable. Thank you for the new work boots. Need some breaking in, but sturdy, solidly built, and ready to use them.
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February 2024 by Ace Soldano
The staff at the Conroe store are AHHHMAZING!!!Amber takes her time, LISTENS to what you're actually looking for, and will tell you her HONEST opinion. Even if it means selling you a cheaper pair of boots. The entire staff is more concerned with making you a lifelong customer than with selling you expensive items. To me, THAT makes me a loyal forever customer.
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February 2024 by golden red
I went into the store today to purchase a good straw hat for working in the yard. I also wanted to look at a pair of Dress boots and some jeans and I walked into the store kind of in a daze not sure where to begin and this Young lady Kristen came up to me and asked me if I needed some help. I explained to her that I wanted to look at a good straw hat to work in the yard with and maybe a pair of Dress boots and have NEVER in a very Long Time had such wonderful customer service. She helped me in finding a hat, the boots, we tried on a few jeans that I didn't find anything I Really liked and I didn't even Know anything about bootsocks so She got me a few pair of those and I Am just a very very HAPPY customer I will definitely be shopping at the store again. There was also a lady behind the counter that was very helpful when Kristen had a question about something this lady behind the counter, I wish I knew her name, but she just took care of all of my needs along with Kristen. I just want to give a huge praise to these 2 women and hopefully their bosses will see this and bless them with a raise.
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December 2023 by Cameron Dunn
Helpful customer service, prices are expected for whats in the store. No complaints here.
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December 2023 by Alex W
Service was excellent and everyone was very welcoming. We were in and out, satisfied customers!
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December 2023 by Delmar C.
Please call me to pay for my boots. You have my number on your tag 00462. He said you called their ready. I don't want him to pay. Please call me. You should have my name and phone on your tag. Thanks
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September 2023 by Caroline Hernandez
Good selection of itemsin stock and friendly helpful staff.
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July 2023 by Lance Hetzel
Customer Service is always great along with a great selection and variety.
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May 2023 by Antionette Black
Very friendly staff, nice selections, will shop there again.
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April 2023 by Travis Phillips
Great place to get some new clothes or Western wear. Love the service here and always look out for the Cody James Jean sales. Would recommend them to take a little better care of the dressing room but been in worse
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March 2023 by James Pace
Does not carry much XL. You need to be L or XXL. Not to mention after walking around the store looking for an item you’ll have to interrupt the girls conversation to get help?♂️ Store was clean and smelled good though!
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February 2023 by Michael Hatherley
We were in the store for 45 minutes, in that time we were greeted 5 times, and everyone seemed incredibly friendly and knowledgeable.Sadie did a really good job helping us out, she was patient with our questions and helped to shape the hat I purchased.The service is the exact opposite of Cavender's. I'm moving all my business to Boot Barn.
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February 2023 by Seth Hoppas
They have some good stuff but the atmosphere just isn't it.
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January 2023 by Dustie B.
Always a great selection of fun styles. My favorite place to for Cowgirl finds. Definitely worth a stop if one is ever on your path