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December 2025 by Ibrahima Bah
I purchased my new 2025 Chevrolet Traverse in May 2025 and was extremely pleased with the purchase, as the vehicle includes all the driver-assistance features I was looking for.
Almost six months later, the vehicle developed an oil leak. I contacted Mr. Brad in the Maintenance and Repair Department, who promptly confirmed the issue. He explained that the oil leak was not due to Keating Chevrolet dealership, or myself. He immediately decided to keep the vehicle to identify the cause and proceed with repairs, all of which were fully covered under warranty. He also arranged a loaner vehicle for me for the entire duration of the repair.
About a week later, Mr. Brad informed me that certain parts (specifically the oil pan gaskets) were temporarily unavailable due to high supplier demand. Despite this challenge, which was beyond the dealership’s control, Mr. Brad worked closely with Mr. Kyle, the Operation Director, who made every effort to secure the necessary parts as quickly as possible. Thanks to their dedication and teamwork, the parts were obtained and the repairs were completed successfully.
I received my vehicle back in perfect working order.
Based on this exceptional after-sales service, I can confidently say that the entire Keating Chevrolet team works together to ensure a truly pleasant customer experience from purchasing my vehicle with Mr. Josh to servicing and repairs with Mr. Brad and Mr. Kyle.
This was a wonderful experience. I will absolutely continue to return to Keating Chevrolet for future service and when I am ready to upgrade my vehicle.
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December 2025 by Lynnette Kiel
Billy Comstock, Internet Sales Representative of Keating Chevrolet in Conroe, TX gets 10 stars out of 5 for his personal attention to all details when buying a car. I recently ordered a 2026 Corvette Stingray with a Museum Delivery and got the best service possible from the initial meeting with Billy to the final paperwork stage. All went smooth, my questions were answered politely and within a reasonable amount of time. I was kept advised as to the build date of the car and all the steps to pick up my car at the Corvette Museum in Bowling Green, KY.
I highly recommend Billy Comstock-what a gentleman, a Navy Veteran, and just a great person from whom to buy a car. 10 stars Billy. 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
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December 2025 by judy traweek
Great customer service and very quick and efficient getting the oil changed and tires rotated!!
Thank you
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September 2024 by Jared Field
Leroy did a great job with the entire process. He was not pushy, and he was knowledgeable about the vehicle, market, and competition. The financing and paperwork process was a breeze also. Overall great experience.
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September 2024 by Carlos Rivera
Great Service as always!!! Recommend it 100%
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September 2024 by Don Warner
Jose knows his products very well and was most helpful, buying was painless and a good experience, thanks to all.
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September 2024 by Taylor Niles
Mona sold us our suburban and by far the easiest purchase. Mona was very informative from the ordering process, financing, and setting up all the setting.
We will FOREVER be a buckalew customer!
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September 2024 by dtkana
After the extended warranty company initially denied coverage for my repair Joan and the staff went to work for me and got the repairs covered.
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September 2024 by Juli Ramos
The service team was respectful and quick. They were able to resolve an issue that had been occurring for over 6mos and Tomball Chevy had not been able to diagnose when they had looked at it twice. Thank you for the thorough work and great customer experience
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September 2024 by Rick Sutherland
Great experience from the time we arrived through delivery. No dealer added items that we did not request. They were very transparent with the pricing.
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September 2024 by Debbie Rigsby
Logan worked with me to get the car I wanted and kept in contact with me. Great experience
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September 2024 by Kathleen Smiley
Mr. Randy Speake, is the THE BEST CLIENT SERVICE MANAGER E V E R RR. Thank GOD for people . Mr. Michael!!!!!!! ????The Best Advisor!!!!!!!!!
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September 2024 by calvin smith
The service person was very helpful, best service since I have been coming here
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September 2024 by Sandy C
Best and easiest vehicle purchase. Randy Lilly, the most amazing, no pressure, “I’m here for you when you are ready” salesperson. Highly recommend!!!!
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September 2024 by Danielle Washington
Joan in the service center is amazing! She was such a sweet and caring professional. She took care of me and communicated so well and broke down the details of my service so well. I will definitely be personally requesting her assistance when Income back.
