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October 2023 by Shelby Coker
I went looking for some winter clothes for my kids this past weekend, and Alexis was so helpful. She was so welcoming upon arrival, she let us know all about the discounts and promotions they had going on, and answered any questions we had. She really went above and beyond, and was so helpful.
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September 2023 by Clarissa Vela
the associate that checked us out at the counter named TISHA was very rude and had a horrible attitude. No greeting or anything, she just looks at us and says “YOU READY??” and then proceeds to give attitude when asking about the rewards program. When we were done, the lady behind us came up and suddenly Tisha’s all sweet and asked her POLITELY “can i get your phone number ?” … she also was complaining about having to clean up the store. we did not make a mess, we didn’t give anyone a hard time, all we did was mind our business, pick out our stuff and check out. the only difference between me and the lady behind me was that she was white and i am not.
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May 2023 by Khadiah G.
No greetings as my husband and I walked in. As we went to pay, my husband pulled his card out of the machine too soon and the manager who was training the new associate blares out “DID IT SAY DECLINED ?” Like excuse me ? Do you not see this line of people behind us? Is it your goal to financially embarrass your customers ? Have some manners… does it look like we can’t afford clothes at freaking Carters …. HA ! out of all places. Seriously get a grip. Time for a team meeting ??
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November 2022 by Cherry Altman
I want to thank the ladies that were working today at the Carter's in Conroe, Texas.... They took good care of my 3 year old granddaughter while we were shopping.... I highly recommend shopping at this store!!!!
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October 2022 by Judy R.
I placed an Online order and since 1 of my items was out of stock they canceled my whole order instead of giving me the items that were in stock. I went back in and placed the order making the item that was out of stock for a 9 month old to a 1 year old. After I did this then all of my items that were canceled on the first order were available in the same size I previously ordered. So if you place an order with Carter's and 1 item is out of stock you will not get any of your items - they just cancel the whole order. This is horrible Customer Service. When you call the store they don't care and when you call Customer Service it is not any better. Save your Money and Go Elsewhere.
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September 2022 by Natalie P.
No greetings as we walking in the door. Most importantly, misleading advertisement. I received an advertisement stating certain sale price online and in store. Their prices in store were not the same. I brought it to the attention of the employee, she said their prices vary from store to store but said I could look for the item online and they would give me the price. I cant stand around and search every item online for them to price match? Waste of time, and false advertisement.
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January 2022 by Ashley Golemon
Shelby @ the 3083 Conroe Market Place Carters was wonderful! I came into the store looking for something very specific. She helped me find exactly what we needed. Shelby also took the time to wrap a gift I found while in store. She went above and beyond and it was so appreciated!
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September 2021 by Caroline Mendoza
I've always loved Carter's baby clothing stores!! Had no idea there was one at this shopping center. This store was very Clean and Organized.. Staff here are polite, kind and Helpful!!
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June 2021 by Jeanne Tesch
Great selections and sale!
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May 2021 by Jessica Mckay
Wonderful store. The lady's there was great sweet and kind.
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April 2021 by sharon caylor
Clean, neat and spacious
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January 2021 by Shelby Talcott
This store is no longer here
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December 2020 by Bill Tree
They have bathrooms for staff, but closed due to covid.... denied a three year old the bathroom... "A HEALTH RISK". A) it is no more a health risk than being open. B) If CARTER'S offers *curbside* and *mail delivery* for people who are concerned about exposure, then people "taking the risk to go in store" shouldn't be denied access to the bathrooms, especially a child at a children's store!!! C) Also, if it is about being a health risk and cleanliness, the staff that is PAID to work can clean a bathroom (not hard to keep up with) a few times a day. Staff needs some compassion. Carter's needs to change their regulations. No one with CDC or WHO says to close bathrooms. It's okay, go to the Children's Place next door. You won't regret it!
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December 2020 by Donnie Stefan
Require masks, stating it's the law.
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December 2020 by Steffani Dee
Require masks, stating it's the law.
It is not. If they don't want my business other stores do. Most anywhere in Montgomery County you can shop without a mask.
