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March 2024 by Daniel M.
The service is great, and I used to work here and I was in the mens department but decided to switch to womens because of a certain worker named stormi. She is very rude and does certainly know how to make someone feel stupid. If anyone wants to get a job, do NOT apply to the mens department. She is not the best person to be a "manager".
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December 2023 by Jennifer G.
Great selection, friendly staff especially associate with long dark hair and super friendly guy in boots section. They are always on point. Would like to see boot styles change out a bit more though. I feel like the last few times I have been same merch is there.
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October 2023 by Tyce Workman
Amazing staff ! So helpful, which is much appreciated with an almost overwhelming selection of boots, clothes, hats , and lifestyle products . Thank you to the staff for helping my wife and I find some great boots and jeans !
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October 2023 by Chad T.
The older lady that helped me was very helpful,she asked me what I was looking for and pointed me in the right direction,then came back every few minutes to further assist me, she even helped me decide which boot better fits me for my work needs
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October 2023 by Shara Roddan
Cavenders as an organization is amazing and this location is no exception to that. The store is always well stocked and the team is very engaged, hence the 5 star review. The district manager is terrible. According to the team he comes in about once per month and is always on a high horse. They missed their GM (who was on vacation) that normally protects them from the district managers tirades. When visiting today, my friend and I were treated terribly by this district manager. We had picked out several items throughout the store. The staff was attentive the entire time, putting items in a fitting room as we shopped. We had just wrapped up a thorough round of the store when we saw a large gentlemen taking all the items out of our assigned fitting room. The team tried to set him straight but he lectured each one on his way out of the area. He told my friend that only three items were allowed at a time in a fitting room and that all others needed to be kept at the register. He expected us to try on three items, redress and then trade them out at the counter in the middle of the store. He then proceeded to stand outside of the fitting rooms, watching our movements for at least 20 minutes to ensure we were following his rules. After he finally left the store, the team apologized profusely and let us know that was not a normal rule. He made us feel like criminals and ruined our shopping experience. I hope someone reads this and holds him accountable as he has no place leading others or dealing with customers. I witnessed him being rude to several team members. He was also rude to myself and my friend. The team confided that he had upset several other staff and customers today as well.
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September 2023 by Adam Harbach
This is one of my favorite locations. Few have a large selection of hats *and* people who can shape them, even from an open brim (unshaped). This one does. The button-up shirts have a decent selection, too. I don’t actually get boots here, only because I started getting custom fitted/made ones, but the selection looks decent.
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September 2023 by Phillip Larson
In addition to the huge variety of merchandise Cavender's offers, the staff is always helpful and is always near by to assist you. Some customers have complained on this site because they're confused with stalkers and good customer service. These are the paranoids that think "everyone" is watching them. Well, when you enter a store during dinner time when most normal people are at home, you're going to get extra attention during the slow hours. Anyway, these people have it together and I enjoy every shopping visit.
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August 2023 by Brian Clifton
Very clean and well laid out store with a wide variety of items. The staff is always helpful and courteous, if you need any western wear or accessories this is your place.
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July 2023 by Brian Swanson
I like really like the merchandise at cavendars! Shopping experience is very creepy. There are many store associates that hover around you as you’re shopping constantly asking if you need help to the point where they become a pest. Everywhere someone is staring at you while you shop it very uncomfortable environment. I get customer service and wanting to be helped but they have taken it to a creepy level.
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June 2023 by Mehmet Kutsal
I’d rather go here than Boot Barn. Better selection all day long. We like to take our time and look around because you can always find a gem hiding in some corner. Like this little buddy I found just recently for $10. It made my day and it’s going to get me through the cold days of winter ?
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June 2023 by Destiny Comeaux
Today during my visit this morning , I walked in and headed straight towards the front for a gift card . When I walked in the cashier did knowledge me but another man(Blue /Baby Blue Shirt with a white tanish hat)that works in there came from the cashier booth and was watching me the whole time and when I went to the cashier to let her ring me up , he was pretending to fix clothes while staring at me , I guess tryna check if I was stealing but couldn’t acknowledge me when I walked in . Then when I walked out , he was still staring . Check your employees , not everyone that walks in there is to steal . We actually want to shop and feel comfortable.
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June 2023 by Rhonda Patterson
Great place bought a belt. Have some really nice clothes,boots and jewelry.
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May 2023 by Chris O'Connell
The most overpriced place to buy boots in town.If you wear anything bigger than a size 8.5 you're pretty much out of luck or you have to settle for some other boot that you didn't want to begin with.All the nice looking and popular boots are $200 bucks a pair or more and only go up to a size 8.5
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May 2023 by Lindsey Mckibbins
When me and my black husband walked into the store, no one acknowledged or greeted us. Then while checking out the attendant asked if anyone helped us and I said no ma'am no one even said hello when we walked in like the others after us. Silence. Not how you treat customers who have money to spend at your establishment. Sad ?
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April 2023 by Jill Room
This place has an amazing selection of boots. I don't think you could leave here empty handed. Boots are expensive but they offer some amazing brands that are high quality and will last a long time justifying the price. They have a huge selection of clothing and hats as well. The staff are always helpful a d friendly.
