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October 2023 by Ned G
Curtis Henderson, store manager, is the man to see here. We stopped in just to look during the Fall sale. He helped us determine what best suited our needs for our patio space, even measuring it out. Then, he gave us a much better price than the advertised sale prices.
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October 2023 by Nathaniel Shaw
Curtis is THE MAN! My wife and I really just stopped by on the way home "just looking" as we always are when we do find the time to go shop for things we need. I knew there was a little sale going on and we both wanted to actually sit in a few patio chairs. After he greeted us in the first chairs we happened to sit in, he asked us one or two questions on how the chairs felt, what we thought and then immediately took us to another set of patio furniture. Another question or two of what we thought of those, he took us straight to the furniture we ended up liking and liked enough to buy. Already running quick numbers in my head accounting for the sale they had going on, I knew we had found ourselves falling for a patio set that was a little more than what I was willing to spend. Curtis encouraged us to "discuss whether or not we really loved this set and not to worry about the price". We didn't need to discuss anything, we knew we loved the chairs. The ONLY thing left to worry about was the price. Maaaaaaaan. Curtis strolled over to the counter and strolled on back a few moments later calm, cool and collected like he knew he had a sale. At this point, I'm laughing a bit on the inside because this man has no idea how cheap I am. Ha! Welp, he got me. He made an offer that even the Ebenezer in me couldn't refuse. This is probably the best experience I have ever had for "not so small" purchase. When I sell a car, I hope my customers finish working with me and feel the way Curtis made us feel about the whole process. I can check a box off the "to-do" list and I don't even have to worry about it after the fact because it was a SMOKIN deal! Ask for Curtis, don't settle for less.
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September 2023 by Bob R
Curtis at store across from The Woodlands was outstanding. He knew his product, was friendly and patient as we looked at various sets. Curtis was helpful and attentive without being pushy and we never felt pressured.We bought a nice patio set with one extra club chair. It was a very positive experience. If you go to The Woodlands/Oak Ridge North store ask for Curtis…..he will treat you right.
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September 2023 by CLAUDIA L Sucar Romero
Mr Curtis is an excellent Manager, he was so helpful with my order and delivered 1 day after my purchase. I had before a complete set of Chair King Furniture that lasted 20 years. Now I’m buying a new set for my new house, confident that it will last another 20 years!!
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September 2023 by JENN K.
We were greeted by Tim and the store manager Curtis. They didn't swarm you but allowed you to browse for a while. We had no intentions of buying but after speaking with Tim, who is extremely knowledgeable about each brand that they carry, we reconsidered. What made Tim and Curtis standout from the other furniture stores was there friendly banter with one another that could be a legit comedy routine. They enjoyed their job and made the atmosphere enjoyable and pleasant to shop there. The last 3 furniture stores felt we were walking into a funeral home so we were not expecting such a fun and lively duo at of all places Chair King. Tim made sure we walked away with some information because we wanted to look up the reviews on these brands. I came back the next day to purchase two swivel chairs, two stationary chairs and a couch. Curtis was extremely helpful and made sure we had next day delivery with no extra fees. I appreciate the follow up the day of the delivery to make sure we were pleased with our purchase. Customer services is everything to me! If I purchase anything, I want to know that my concerns will be addressed. You don't have to settle with mediocre customer service. The new store manager Curtis & sales rep Tim made the purchase experience AMAZING!
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September 2023 by Bob R.
We came in the Sunday of Labor Day Weekend. Curtis was very helpful and provided useful of information. He was attentive but not pushy. Curtis answered all of our questions and made some great suggestions. We wound up buying a nice 6 piece set with an extra club chair. Definitely ask for Curtis if you visit The Woodlands/Oak Ridge store. We had a great buying experience.
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August 2023 by Kathryn Dolan
Elijah at The Woodlands store was wonderful to work with! He found what I needed quickly by looking at inventory at other locations. He did everything he could to help me save money and time. Great customer support!
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August 2023 by Christopher Lerma
Tim was very helpful and informative about the products and was very easy and fun to talk to. He even pointed out some other times on sale which we purchased. Very happy with our purchase and experience.
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July 2023 by Genille R.
We shopped around many places for outdoor furniture and found what we were looking for at Chair King. Elijah was very patient and helpful to us. We made several trips to the store because we were trying to pinpoint what we wanted and evaluate what would be practical for us. When we finally decided on a set, the purchase process was easy, and delivery occurred next day with care. The furniture looks great on our outdoor patio, and we are so happy with the choice we made.
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June 2023 by Matt Appel
I have been asked to review my experience in store. They are excellent at placing an order for a repair part for a 6 year old chair. Maybe they ought to wait until there is something meaningful to review like delivery of the part which is three weeks away. Does everything require a review?
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June 2023 by Rhea McGregor
Wasn't planning on purchasing a set but Elijah was very helpful and he answered and addressed our concerns with quality. We were able to buy the set we liked with an additional discount, which made my husband happy. We would definitely purchase from them again.
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June 2023 by Cathy Gordon
Nice, knowledgeable sales staff, making sure I was pleased with purchase. Love the chairs. Comfy. Going to buy another!
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June 2023 by The Property Webb
One word, Elijah! This young man is great at what he does. He was knowledgeable, easy to talk to and patient. I was hesitant because this was the first furniture store we stopped at. I wanted to wait and keep looking but a great product at a great price combined with great service always gets the deal done. Ask for Elijah!
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June 2023 by Khrissy Gibson
This year Jamie has the Big order from us. With great customer service and excellent quality of outdoor furniture and amazing inventory. Our new backyard table set and lamps is set for a King and Queen. We can’t wait to have family and friends over to enjoy.
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May 2023 by Richard Bain
Tim was amazing! He allowed us to browse and only checked in occasionally to see if we needed anything. There was no high pressure sales pitch. He let the product sell itself. We had a great experience and can’t wait for our patio furniture to arrive. We have shopped there before and will shop there again.
