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September 2025 by Drew Gann
Had appt for 11:45 and showed up on time. After 10 Min and of waiting, we were told the group ahead of us was near the tail end of their meeting. Another 15 minutes went by so we decided to leave. Suddenly, the staff wanted to help us.
This is the 2nd time we tried to get my wife on the bank account a new account for my newborn son. First time, there were roadblocks that could have been cleared prior and we weren’t made aware of that document requirements before meeting.
This bank has wasted (2) separate appointments for me-about 1 hour in last2 weeks combined
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July 2025 by Andrea Aaron
Seriously ridiculous going on one hour waiting to do something simple and people literally doing nothing in their offices.
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July 2025 by Edy Rosalino
Get a way to receive phone calls! Wasted an hour of time fuel and mileage because they don’t have a way of receiving calls so I can find out if this branch had an available banker at 3pm!
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May 2025 by Connor Mackie
Set a meeting with Yulia to open a business account. She was very helpful. Other staff were friendly too.
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May 2025 by Franckie
I love so much Chase Bank and I recommend for everyone
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April 2025 by A.A W
Camryn. Refuses to help customers.
When asked if she is saying they are unable to help. She says yes
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March 2025 by Linda Marie Guynes
Opened a local small business and chose Chase based on all their marketing where they promote our dream being their dream....very disappointed in this branch and their total lack of interest in even visiting our small business. Every time we go in it's as though we are strangers they've never met. Miss that personal touch and at least some sign of interest in what we're doing..
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December 2024 by Meena Laila Syed
I bank here often since I work at the hospital. I have never had any issues and they always help me and go above and beyond.
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November 2024 by David Hernandez
Was unable to use the restroom since it was employees only. The manager James W. Said if it was an emergency I could use it. I guess peeing on my pants is not an emergency.
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November 2024 by Leanne
Came in to get some things notarized for free since I was a Chase customer.
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October 2024 by Shelli Dodson
Don’t go without an appointment because even though there’s plenty of people there, you won’t be seen.
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September 2024 by jay
really ignorant employees that brushed off my issue with the chip reader they had that scratched it pretty bad, they acted like it was my fault and took zero accountability
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August 2024 by Kenneth Stonum
Best Bank in the world!
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November 2023 by Ken
Called 5 times within a 2 hour span, no answer.
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November 2023 by Scott Beckius
Terrible customer service. Can't even get them to answer the phone
