Costco Tire Center is known for its helpful and professional staff who go out of their way to assist customers in urgent and routine situations. One customer praised a staff member who helped change a broken valve late at night, despite the store almost closing, highlighting the kindness and helpfulness of the team. Another reviewer shared their positive experience walking in on a Saturday morning; although there was a wait, the team completed tire sensor installation in just an hour, demonstrating their efficiency and dedication. Customers appreciate that there are no sales pitches for additional services, and the staff clearly communicate what they find during tire installation. The center also offers tire shipping and installation services with flexible appointment scheduling, although some minor issues with appointment changes were noted. Customers value the honesty and straightforward service, along with reminders for free tire rotations. The auto department manager, in particular, received high praise for going above and beyond, including helping fix a car dragging issue after an oil change, despite the late hour and hot weather. Additionally, the center offers nitrogen for tires, including RV tires, making it convenient for customers with specialized needs. Overall, Costco Tire Center is appreciated for its professional, honest, and helpful staff, quick service, and commitment to customer satisfaction.
Julio and Jason are honest and very helpful. They make sure you get the right tires.
February 2025
The valve of my car was broken when I was driving to Houston on highway, so I wen to this nearest Costco. Although it was already near 8:20PM and they were gonna close, they still helped me change it and I was able to use my membership warranty. Very KIND and HELPFUL.
October 2024
Oswald, Daniel, and Jason are great! Very helpful and good with follow-ups.
