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February 2024 by Amber Pierce
Wait times to speak to the pharmacy is absolutely absurd, and I am calling as a provider. Also, telling patients that their orders are ready when in fact they are not is NOT ok.
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February 2024 by Zain John
Don’t waste your time calling the pharmacy. No one picks up. I have called 5 consecutive days and on the phone for 1 hour on hold with no one picking up the phone.
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January 2024 by gene oliver
Impossible to speak to a real person. Terrible customer service.
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December 2023 by Jasmine Carbajal
Wanted to say the Pharmacy was so amazing last night! I had some issues with another pharmacy but needed my meds filled asap. They were about to close but got my prescription in and had it ready for me in 10 minutes. They were so sweet and beyond helpful!!!
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November 2023 by Dalton A
Slowest drive thru pharmacy ever. Takes 15-20 minutes per car. Pharmacists don't care at all.
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November 2023 by Betsy E.
Not helpful. My son's prescription was out of stock. Didn't even tell me then simply said they didn't have. Asked what our options were and was told they could have it the next day. Told them I needed the antibiotic today and then they told me they could transfer it to the Walgreens "down the street". Asked for the location and repeatedly was met with "down the street". After asking three times for the address, finally got it. Also they put it under my husbands date of birth, not my sons so simply a mess. Don't go here.
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October 2023 by Phil S.
As a pharmacy, I think they are average, but my review is for their vaccination service. I recently had two vaccinations, one in each arm. The nurse/technician hit the nerve in both shoulders, injecting too high and too deep. The following day, my arm was 90% paralyzed on my left. It's three weeks later, and I still can't rotate my shoulder joint fully without a lot of pain. My right arm was different, a couple of days after the shot I got an electrical shock down my arm and my hand spasmed for about 20 seconds after which my Thumb and next two fingers went numb and have been that way for a week or more. Reading up, this is something that may pass in time but may not! A complaint to management got a vague "sorry".
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October 2023 by Carlette Holmes
I drove in and seen there was a line in the drive thur about 4-5 cars so I went inside and I was the only one waiting, there was 6 people behind the counter however no one came to help so after a minute or so the guy asked someone to help out on the front counter nobody moved he asked again and told the guy that was in drive-thur not to move obviously so then the lady in all blue said she wasn’t moving so I’m just standing there waiting for someone to help me but nobody moved finally the guy realized nobody was coming so he came. The girl that had on the white jacket didn’t want to move and had the attitude that she wasn’t going to move however the lady that was doing the shots didn’t understand the hand held device and she moved from behind the counter to help her, if you don’t know how to use the device why are you there. They say you help who you want to help, you do for who you want to do for and for her (white jacket) it damn sure wasn’t for the customers so both of the guys ended up doing drive thur and front counterHorrible/rude/inconsiderate customer service on all the females
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September 2023 by Sam Heck
Never reviewed before but this place is bad enough to warrant it! Took over an hour to get a flu shot with four people working the pharmacy and no other customers. And having to sit here while the speaker plays “pharmacy phone call” over and over because no one will answer the phone.
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September 2023 by Lee Edlund
I have been coming here for 10 years… wait times are pretty dreadful. Today they forgot to mix my sons antibiotic and did not put it in the bag, so back to CVS I go… oh, and don’t use their bathrooms, worse than a gas station
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September 2023 by Benjamin Shilman
Agree with the plethora of negative reviews. Staff isn't helpful, and it's always a fight to get prescriptions filled. Always some reason medicine isn't ready.
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July 2023 by Debbie C.
Reading other reviews I have to agree . This has got to be the worst ,most unprofessional and worst customer pharmacy in CVS system . Not sure why corporate hasn't cleaned house and removed the staff. I have had so many issue with them I've lost count. worst is to allow me to run out of meds. the reason I'm always told is my meds were canceled by ? of which they don't understand. My Doctor has reissued my prescription three to four times this year. I get a phone message to come pick up meds and when I get there no meds and I'm told they can't refill because they been removed from refill. Most of the staff is very rude to customers in general. Act like they are doing you a big favor just to help you . CVS should investigate this unit and make needed corrections . I can't give them a worst rating or I would ,don't use them unless you have no other choice
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July 2023 by Rojo Mage
Terribly incompetent pharmacy and extremely rude. Hung up on me twice while trying to get my prescription set up so I don't end up back in the hospital. Find another pharmacy, this one is God awful.
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July 2023 by Heidi Baumgartner
Never had any issues with Cvs honoring my GoodRx Gold prices until I went to this one. Normally if GoodRx shows a different price they honor it and fix it in the drive thru super quick. There was no one behind me and they weren’t busy, she refused to honor my coupon and said I needed to come inside if I wanted things changed. If I wanted to come inside I wouldn’t have done the drive thru. Charged me 14.00 more for the prescription. Won’t come to this one again
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July 2023 by H B
Never had any issues with Cvs honoring my GoodRx Gold prices until I went to this one. Normally if GoodRx shows a different price they honor it and fix it in the drive thru super quick. There was no one behind me and they weren’t busy, she refused to honor my coupon and said I needed to come inside if I wanted things changed. If I wanted to come inside I wouldn’t have done the drive thru. Charged me 14.00 more for the prescription. Won’t come to this one again