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October 2023 by Rob Zelinka
I was greeted at the door which was nice. They didn’t have what we were looking for and also don’t carry what we are looking for, at least not for kids. That was odd to me but it was a pleasant experience
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August 2023 by Red Taylor
Still giving me the deals I want on the things I need. ?
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July 2023 by Jairo Cruz
I have to say out of all the locations I have visited, this one is truly the best. Todd, the store manager, demonstrates the quality of what a true store manager does. Being involved with customers and actually being on the sales floor. Very respectful and makes sure that everyone is truly happy with their experience.I also would like to recognize three of the greatest cashiers to ever hit the planet. Maryann, Jennifer, and Ilona are the absolute pinnacle of what customer service is all about. You can definitely tell that they love what they do and assisted me greatly with my online order pickup. I ask that they truly be recognized for their outstanding work. Thank you so much everyone for all that you do.
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June 2023 by Gavin Taylor
Good store, my only complaint is that they have very limited selection of size 14 shoes. Not a problem for most but suck for me.
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April 2023 by Jin Lutonsky
Bought a rack, a few weights, storage & a bench last Thursday. Great fast knowledgeable customer service! Manager helped me get everything together quickly, Jennifer & other girl at the front we’re really nice. Nate, Santi & other young gentleman helped load everything in truck! Thanks guys definitely will be back for more sporting goods!
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April 2023 by Olerick Henderson
This place is filled with the most kind hearted workers that went out of their way to make sure I was satisfied. I highly recommend this store to other people.
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March 2023 by Steven Perilman
Went to buy adult men's soccer cleats. Only 2 shoe styles were available at the store. The boxes underneath the shoes were thrown chaotically on the shelves. Only one other family shopping for shoes and both of us were ignored by the person wandering the other side of the shoe area, and for that matter, any other employee of the store. It is no wonder the store was devoid of customers. I'd have to question whether the store actually has a manager, because no manager would allow a store to function like that.
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January 2023 by Natasha Y
I went in to return a pair of shoes my husband gifted me. I wanted that shoe but in a different half size. The store did not carry that size, at least that is what it said online when I searched the stock..so I intended simply to order it online. I tell the cashier to please return it onto a gift card so I could order it online without having to use our shared account AND so my husband did not see the return credit and think I did not appreciate his gift.. I bring the receipt so she is aware it is within the return window and from that location. She checks the size to the receipt about 5 times. Obviously they have not been worn, The soles, etc would show that. I tried them on however Regardless,She returns the fund to the card after specifically being told multiple NOT to do that. She could have processed it as if it had no receipt.. I brought the receipt only to prevent confusion. Thank you, I know critical thinking skills can be difficult, but it is really not that hard.
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January 2023 by C P
Bren(sp?) exceeded any customer service I’ve experienced in quite some time. I had a tedious return(, I’ve worked retail and returns just suck in general,) but she maintained a pleasant attitude and vibe. She was However the only employee to have acknowledged me . The store was very organized and open.
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January 2023 by Toni Siems
Professional employees willing to help. Very curteous!
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December 2022 by Praveen Reddy
I went to this store the day after thanksgiving. I was trying to get a basketball hoop for my son, also buy a home gym. I was looking for suggestions and I ran into a store employee who was in a wheelchair, this guy performed better than most people with all four working limbs, he was pleasant, outgoing and knowledgeable. He made sure me and my son were taken care of. I ran into two other employees who were equally helpful, icing on the cake was the store manager who was pleasant and amazing. I think the culture of awesomeness in this store makes me wish other stores can go to this place and learn customer service.
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October 2022 by Jeffrey Gaskey
Very efficient and organized. The staff was very helpful and friendly.
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September 2022 by Wayne Woods
I couldn't find any help at all. Only people I found were cashiers
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July 2022 by Bill T.
I looked online for paddle boards and Dick's in Conroe showed to have what I wanted. Went there, for the first time, and I was greeted at the door by "Matt". He asked what I wanted. He walked me back, carried the board to the front, helped me check out, and helped load it. Great service. I will definitely return to shop again.
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July 2022 by Nic Mac
I placed an order online and less than 5 minutes later received a notification that my order was ready for pickup. Upon my arrival, my first impression of the store was how clean it was. The girl who helped me and gave me my order was very nice and friendly. Overall, one of the most pleasant, if not THE BEST online pickup order I've encountered.
