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March 2024 by Brandon
Y'all need to update your website. I just drove 20 minutes to show up before 7:00 and y'all are closed. Y'all's door says 6:30 update the website..... ??
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March 2024 by Christopher S.
This is the 3rd Fed ex location I've been to ,trying to order some business cards. First store in Austin ,lady was too busy to help me print them. Second store in College Station lady simply said " computer ain't working". Last store here in Conroe ,order wouldn't go through. Something was wrong with their system. IF YOU NEED BUSINESS CARDS DONT WASTE YOUR TIME AT FED EX. GO ELSEWHERE.
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February 2024 by Hugo Contreras
I’ve been here several times over the last month. I’ve been to dozens all over the US.However, I’m not sure what the magic is at this location that everyone is always in a great mood and happy to help.Have done printing, dropped stuff for shipping, picked large items up from there for work, and haven’t had an issue once. Even the wait is never very long because the team jumps to help those waiting.All FedEx OPSCs are pretty good. This location’s teamis great.
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February 2024 by Steve Williams
My experiences to the FedEx center have fantastic. From printing and binding to shipping, it has always been a pleasant and easy experience. The team are always friendly, helpful and professional. If you ever have any issues, just ask for Rieana. If your not sure who she is, just listen for the laughter :).
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February 2024 by Melissa R
I needed a printing project completed in a short time and somewhat customized. Matthew was great from the start! He communicated in a timely manner, made great suggestions and did a wonderful job to create a quality finished product!
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January 2024 by V. Miller
FedEx cost me $100 and I wasn’t able to find out the gender of my baby for over 2 weeks past when I should have. (Had to buy a whole new test and redo it all)I dropped my bloodwork off in an Overnight Express box and brought it in an hour before close. It was crucial the bloodwork got to the lab the next day so it didn’t clot. After I logged the package in, they told me they wouldn’t get it out that night because they already logged the overnight packages… before closing. (The overnight person was still there) I obviously couldn’t retest my blood so it sent to the lab over 48 hours later after bringing it in and the result can back inconclusive due the sample being in vial too long. Extremely upset to know I paid for overnight shipping and didn’t receive overnight shipping and wasted my blood sample.
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January 2024 by Not Jimmy Nance
Instead of paying in advance for your printed papers, you must deposit 10$. You have 11$ worth of printed paper? Its a 25$ deposit. What’s that you have 26$ worth of printed paper, that’s a 75$ deposit. No one will respond to your review as you can see. Fedex doesn’t care about you and this process is sketchy as sketchy can get. They deserve a fat middle finger to the face.
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January 2024 by Jmillly
Service was excellent but the cost for faxing paperwork is ridiculous. 2.49 per page! UPS is 1.99$ for the 1st page and 75 cents for any other pages. It would’ve costed me 35$ compared to 13$ for ups. If you’re going to screw me Fedex at least put on a condom. They required a 75$ deposit, yes 75$ for faxing paper. Don’t go anywhere near this location, they’ll rob you.
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December 2023 by Amanda J
Walked in and the assistant manager, Matthew was quick to help and get me out the door. His professionalism and attitude was awesome, especially after having to leave the fedex on enterprise where they were really short, slow to open the door when it opened, and where they seem to dislike life in general. Thank you for making my busy and hectic morning a bit better.
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December 2023 by Ted V
Super helpful, patient staff.Matthew was excellent!Helped me with multiple work projects.I will be back!
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October 2023 by Robert Ethridge
When you thought customer service is extinct, the team here proved otherwise. Great team and leadership seen here.
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August 2023 by Joe Lassiter
So this place has been my saving grace for faxing & shipping. I have been fighting with a financial group for several weeks, faxing info 7 - 12 pages at a time. No biggie, but it gets monotonous w/o help, & thankfully, there are several here happy to help. Love using them to ship as well.
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August 2023 by Shelli
Wonderfully quick visit. Reahna is so sweet. She helped me even though it was so easy to print from my phone.
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August 2023 by Delette Spruill
I have been in this store a few times before and not gotten polite customer service. However this time when I went in Matthew helped me tremendously and was so kind,patient, and polite and he was very busy when I came in. I'm not that tech savvy and he understood and was extremely helpful! I hope that when I need your services that he will be the one to help me. His star is on the rise and I hope his superiors recognize that they have a great employee in Matthew and his star is on the rise!
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March 2023 by Glen Harrington
I visited on3/11/23 to ship a laptop back in for repair, and I also needed to print out a document. The print and go wasn’t working for me, but the staff were extremely helpful and took care of my problem for me. Very polite and very helpful!
