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November 2023 by Karen Robertson
Melanie, at Ferguson Showroom/Woodlands, is absolutely the best! We recently remodeled our kitchen, pantry, powder bath and guest bath and she was with me every step of the way in navigating the the process. She made what would have normally been overwhelming and stressful, manageable and fun! Beyond pleased on how my spaces turned out thanks to Melanie and Ferguson!
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November 2023 by Kadie Anderson
The selection at Ferguson is fantastic as is the on site sales personnel. We’ve been working with Connor and he has been amazing. We were “walk-ins” and he didn’t hesitate to jump in to help us with knowledgeable advice for our kids’ bathroom. We “walked in” again today and he was available to help us through the final decisions for the project. Thanks Connor & Ferguson!
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November 2023 by Steve Consultant
They are OK, but not great. Nice place to walk around and look at options. But there are better places to go for actual buying. Also, they don't have designers on the weekends.
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July 2023 by G. R.
If you want to be ignored-- go here. They don't want your business.Five or six employees were so glued to their computers they didn't bother to look up, greet or see if I needed any help.I walked by a desk where a man and a woman were making lunch plans in great detail and totally ignored me.I was coldly greeted by the front desk woman. I asked her where I can find what I was there for and she just pointed. Didn't walk me there, didn't grab a sales person to help out.I wandered the whole store by myself and at each desk there was a worker who didn't even attempt to sell anything to me or help me find what I was looking for.
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May 2023 by Rama Palwai
I visited Ferguson over the last 2 years for my bathroom remodelling. Loved their service, easy to work with and easy to order supplies, quick to deliver. would definitely recommend.Especially appreciate Amber who walked me through all the supplies I needed and helped me choose and made it easy to place orders. Thank you!
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May 2023 by M C
We were told by our contractor to check out Ferguson for remodeling both our bathrooms. My daughter and I went there today. We needed to walk out with two freestanding bathtubs, fixtures, and faucets. When we walked in, no one greeted us or asked if we needed help. After being there for 30 minutes I tried to walk up to a gentleman who pretended he didn’t see me and walked passed me, I was trying to find someone to help me with purchasing what I had picked out. I looked around and the all the employees where either on a computer, phone or walked in the back where they didn’t come back up. It was very disheartening to be treated in such an unprofessional manner at this company by the employees.
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April 2023 by Andrea Alexander
Jennifer A makes selecting plumbing fixtures simple and easy. She is exceptionally knowledgeable about product quality and durability. Ferguson’s is our first and only stop for high-end plumbing fixtures.
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March 2023 by Nathaniel S
I had a great experience with Connor helping me select items for my kitchen renovation. He was very patience, knowledgeable, friendly. I was feeling very overwhelmed and I walked in but left feeling like I made great choices, confident about my upcoming purchase. Thank you for a great customer service.
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March 2023 by Tim Allman
Just had a quick, kinda impromptu, consultation with Connor about a small project in our kitchen. He stayed after store closing to answer our silly questions. He’s a wealth of knowledge and very enthusiastic! Highly recommend asking for him if you need any advice on appliances and processes to do a remodel or new build. Our project is small potatoes but he handled it as he would a big job. Thanks Connor!
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March 2023 by Lucille Schraudenbach
Connor is the best sales person at Ferguson- the woodlands. He knows his products and if he is not sure he is quick to finding out the information.
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January 2023 by Ausieyy Koketso Baatile
Susan Jason is a good trader and I can't stop talking about her and her good heart. Invest in forex and crypto currencies with Susan too today. I invest $700 with her and I got my withdrawal of $9,000. Contact her via the details below Email:
[email protected] WhatsApp: +44 7307 028466
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December 2022 by Lester Kim
We just ordered cabinet pulls for our kitchen remodel. Melanie, our sales representative, provided us with courteous professional outstanding service. Wow she was great. She placed our order returned our samples credited our account and made the whole transaction seamless and pleasant. We will be back as this was our third purchase here. All of the sales people are outstanding we love working with them. We highly recommend Ferguson. 5 star service
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December 2022 by Jay Reddy
Following the 2021 winter freeze, we sustained water damage paving the way for a home renovation.We used Ferguson for much of the building supplies, which I deeply regret. It's been a miserable experience. We purchased many, many things (fixtures, building materials, etc) and an entire Dacor kitchen suite in addition to a Ferguson-backed extended warranty. The Decor suite took months to arrive, and Ferguson did not know how to install it properly which itself was a major fiasco. The Dacor refrigerator failed 6 months into its life. Dacor agreed to replace it but Ferguson refused to schedule a new installation. Eventually both Dacor and I became frustrated as just getting Ferguson to call us back to install a replacement fridge (agreed to by the manufacturer) took 2 months. Dacor ultimately agreed to refund us the purchase price of the refrigerator and freezer because of the unreasonably long time frame.However, Ferguson is refusing to refund us the price of the extended warranty for the defective products even though the warranty never went into effect!I am buying a Subzero fridge to replace the Dacor. I went to the Subzero showroom in Houston. My only condition? I have to buy from a dealer other than Ferguson. Literally anyone else will do.Don't give them your business. They don't deserve it.
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November 2022 by eliza daniel
We have came her twice and our experience was same as before.Seems like everyone was glued to their computer with headphones. Did see one of them on fb. No one has asked if we needed help or offered to see how we were doing.Go to lighting inc for lights, they were so helpful! Way better!
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October 2022 by Lynda N.
We had a great experience looking at the different kitchen and bathroom options. The staff was not aggressive or pushy, and we were able to tour the showrooms without solicitation.
