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March 2024 by Christopher Williamson
Michelle is such a great asset when shopping for a mortgage. I appreciate her professionalism and perseverance to get me into my house.
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October 2023 by Jerry Arthur
Best bank in Montgomery County. Best customer service.
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February 2022 by Carla Mitchell
Chris Baughman Was amazing to work with when I was purchasing land. When I was referred to Chris…. And first financial, I had dealt with a subpar broker from vettedva and the veterans land board. Although the lot was advertised as 1.37 acres the veterans land board can only approve loans for livable land over an acre. The livable land came in at 0.903 acre.I reached out to Chris on 1/14/2022. I received a final (not pre) approval on 1/18/2022. I wasn’t expecting to close until late February/early March (due to the appraiser). I closed on 2/11/2022. The customer service and attention to detail I received was exquisite! Chris got sick while my loan was processing and he still emailed me back letting me know his situation and that his associate will assist me while he was recovering. This bank stepped in during a stressful time and got my application approved expeditiously. I highly recommend Chris and his associates!
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July 2021 by Hunter Wade
Awesome staff my favorite bank, great to work with had multiple loans through them a credit card and my debit card very trustworthy and made any transaction ive had with their staff awesome! Carissa Parker has always handled my loans and and credit aps and does a great job. Never had and security issues in 2+ years banking with them and always feel welcome.
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April 2021 by Kristen Griffith
I wouldn't recommend anyone other than Michelle Greif when looking for a mortgage loan officer near the Conroe region. She went above and beyond for us during our first home buying experience! Her years of experience and wealth of knowledge were key in quelling my FTHB anxieties. Thank you Michelle for all that you do! First Financial is lucky to have you.
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April 2021 by Kara Boleyn
Jordan was great, super patient, and never left me wondering what was going on in my refinance process. Highly, highly recommend!
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March 2021 by James Calkins
Jordan Hays was our loan officer three times - new home construction loan, mortgage, and most recently, a refinance to take advantage of super low interest rates. He has been straight and timely throughout. I would go to him again for sure. I highly recommend him.
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February 2021 by Sherrey Starr
Jordan at the Montgomery Location was so easy to work with on the process of my new home loan. Everything went smoothly and efficiently. Always very prompt in answering any questions or concerns I had. I would recommend Jordan to my family and friends for their Home purchasing needs. Thank you Jordan. It was a pleasure to work with you.
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February 2021 by David Browning
They are great to work with and they keep you informed during the process.
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January 2021 by Tommy Thompson
We refinanced our home with First Financial. The process went very smoothly, quick, and representatives were always available to answer questions.
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December 2020 by Morgan Mason
Michelle at the Magnolia location did an excellent job closing our first home loan in less than 30 days. She worked tirelessly and gave great attention to detail. I felt like we were her only client even though I knew she had multiple others. That's how much time she gave us. She explained every hurdle we came to and how we would overcome it. I know she went above and beyond for us in order to close our Loan in time and I really appreciate it. I highly recommend you give her a call! You will not get that type of hometown customer service at a large Bank like Wells Fargo or Bank of America.
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December 2020 by Rakesh Malhotra
Very prompt and courteous staff. Very solution oriented bank. Love them!! I have worked with Michelle for my home refinance and I could not be happier - she was always prompt, responsive and transparent.
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November 2020 by Billy Beavers
Got a "revolving line of credit" for the purchase of a new air conditioner for my home. First Financial then put a lein on my home without disclosing it to me and refused to work with me to remove it. I have a AAA credit rating and nothing that would suggest that I would default. A lein on a $300,000 house for a $8,200 A/C unit? I closed my accounts and will never go back.
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October 2020 by Tammie Henkes
Bobby kept us updated on the status of our loan and was very helpful with all our questions during the process. I will recommend him to anyone looking to refinance.
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October 2020 by Caitlin M
Bobby Brennan was the loan officer on my recent refinance transaction. He Was wonderful. He didn’t bombard me with unnecessary emails, but kept me updated through the process. I like that everything was kept short and sweet as it made it a smooth and painless transaction. He even sent a notary to our house to make signing easier- and picked up the cost. He is a true professional in every sense of the word, and I would recommend him to anyone.
