-
July 2023 by Nancy Alcaraz
They gave me a replament card with out an activation number to call…?and also they took money so should been reported and now. Really unprofessional at this location…
-
July 2023 by Google user
They gave me a replament card with out an activation number to call…?and also they took money so should been reported and now. Really unprofessional at this location…
-
April 2022 by D Mccaffery
I've banked with this bank for over 10 years and never had an issue that wasn't resolved quickly and efficiently.
-
February 2022 by John Mccaffery
I've banked with this bank for over 10 years and never had an issue that wasn't resolved quickly and efficiently.
-
October 2021 by Brina Ching
Love taking my money when I’m not even spending anything and then I look and I’m negative. Do not recommend this bank.
-
April 2021 by Gina P.
This bank is always up to no good. Dirty practices like holding deposits to allow an autopay to process and overdraw your account in order to charge you that overdraft fee and not looking into disputed charges. Customer service here is TERRIBLE too.
-
March 2021 by Conce Avi
(Translated by Google) I have been with this bank for many years, they have very good customer service, my money is always available as soon as I deposit it, they also always have someone who speaks Spanish and the application that you can put on your cell phone makes managing your account much easier.(Original)Tengo muchos años con este banco ,tienen muy buen servicio al cliente, mi dinero siempre esta disponible en cuanto lo deposito, ademas siempre tienen alguien que habla español y la aplicacion que pudes poner en tu celular hace mucho mas facil el manejo de tu cuenta.
-
January 2021 by Kenzi Standley
Their so called district manager doesn't exist and won't take phone calls and isn't ever in branch to discuss issues. They make you jump through hoops for nothing. Closing my account today. This is pathetic.
-
September 2020 by Reina Hernandez
Worst bank ever! Holds a check for 10 days, customer service is so sarcastic, they have the worst customer service experience ever.This is why i stay with chase..... for over 3years because they know how to treat customers. And my money is always in my account the next business day not 10 freaking days
-
April 2020 by kenzi flowers
Their so called district manager doesn't exist and won't take phone calls and isn't ever in branch to discuss issues. They make you jump through hoops for nothing. Closing my account today. This is pathetic.
-
December 2019 by Ashley Whitehead
My family has been using this bank for years now. Very friendly, professional and helpful staff!
-
January 2018 by B Williams
If I could rate negative I would ! Still the worse bank!!
-
July 2017 by Hope Imhoff
I have been fighting with this branch manager. I had had numerous face to face along with phone calls explaining exactly what I needed. For months the manager at this branch ignored my request and just brushed me off because she didn't want to fix the problems she caused due to her ignoring my request/needs. I finally decided to go to another branch on east davis. When I did, Crystal McCarter, listened and immediately knew what I was meaning and knew exactly what needed done. She changed my account and even tried to fix the last ladies mistakes. Crystal remained calm even when I got agitated and she made sure to explain everything in great detail so someone without a banking background would understand. During all this process 2 of my kids were with me. Closer to the end, even tho it wasn't her job, Mrs. Gayle Avenell saw my kids getting restless and she saved the day with suckers! All in all, the east davis branch dealt with a highly upset lady due to the west davis branch manager and they saved the bank from losing a 6 year account holder. So thank you Crystal for treating me like an actual human instead of a number!!
