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May 2025 by Drew Hooey
It is not often I write a review, but the person with the long blondish/brown hair and bangs is absolutely amazing. They immediately greeted me and answered all my questions and helped me decide what console I wanted to purchase. They deserve a raise 1000%
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May 2025 by Michael Stout
GameStop has to do a better job when they have special releases. If a store is allocated 14 premium Pokemon etbs then how do they allow 1 guy to show up with both his parents, his wife, and 2 kids how are they allowed to purchase 2 boxes per person? The guy is clearly a scalper and runs off with every last box when there have been people waiting in line for 12+ hours? When products are in such high demand why not limit it to 1 per party? GameStop is just feeding into what is a huge problem that has taken over Pokemon collecting. Grandparents waiting in line hoping to bless their grandkids with a gift… parents trying to purchase graduation presents for students who are working hard on their grades only to watch some selfish a hole stack 12 boxes in the back of his busted blue ford raptor. Raffle them off so everyone has a fair chance or at least pay attention to the people in line and how they are clearly taking advantage of the flawed system. Scalpers suck and GameStop is only making the problem worse with their archaic policies. SMH
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May 2025 by Sean White
It took me a bit to get around to writing this, but I really wanted to give Sara a special mention. As a long-time GameStop customer, I can honestly say she stands out as the most knowledgeable, professional, and customer-focused sales representative I've ever encountered there. My wife and I have had the pleasure of being helped by Sara numerous times, and she consistently goes above and beyond for us. If any managers or corporate folks see these reviews, please recognize what a fantastic asset Sara is to your team!
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April 2025 by Debbie Walters
They had what we needed fast friendly service.
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February 2025 by Eli Patrick
The cashier had his own collection of Pokémon cards for people to look through for free of prismatic evolutions. Genuinely such a kind guy, he made my day. I’m trying to get into card collecting but have had no luck finding any thing in stock and this guy is just giving his duplicates away. I finally came home with some new cards to add to my childhood collection!
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October 2024 by Skye Thompson
Drove 40 mins to pick up a game that released that day, only to be told that they didn't have it ready and it'd be hours before they got to it. I showed up in the evening as well, mind you. Which means they had all day. The employee was not apologetic, either. I cancelled my pre-order and will be purchasing the game elsewhere.
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October 2024 by John Tatman
Not sure if the Managers name,but whoever was at the 11pm release for Black Ops 6 was rude as hell.He was pissed the process was taking a long time and having computer issues.He kept slamming stuff around and making it awkward for everyone.If you don't like your job,there is a easy solution.
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August 2024 by tre maguire
Every time I come here everyone is so helpful and understanding 5/5 stars dalton helped me get the best deals possible for what I was looking for
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July 2024 by Sanaa Duma
Stopped by since we were in the area, and almost wish I hadn't. The store itself was neat; well organized; and had a better selection of games including a special edition version of a game, but that's where the pleasantries ended. There were two employees present, talking about how they hated speaking to customers in blatant earshot of us and definitely gave the energy of not even wanting to be there.
Took the special edition game to checkout, because as a collector I like things like alternate packaging and the like. They preceded to first completely switch out the game case for a generic one in worse condition, and when I asked if I could keep the special case they gave me a glaring look. I apologized for the inconvenience and explained that it's just one of my collection quirks to have that case on my shelf, but you could tell they couldn't care less. Then, they switched the case artwork between the special one and the generic one, ensuring I still had the crappy shell of the case and threw in a generic disc, which I spotted. I asked if I could get the special disc that matched the case and the said they all look the same and I was wrong. Sure enough, as soon as I described the special disc's color, it was right there. Finally, as I was ready to pay. They asked for my phone number, and this is where I'm used to any Gamestop employee asking if I want to use any available coupons and such, but instead they just stood there looking at me like they just wanted me to pay and leave. I had to tell them I wanted to use my monthly coupon to which I was just met with a groan, but they went through with it. Unfortunately, it didn't end there though. Once in the car, I opened the case to put my receipt in it and realized that they had taken the download code vouchers that were in there out at some point; probably when they switched cases around. I went back in, apologized again on my behalf, and asked if I could get the vouchers that were in the case previously. Their answer was that the codes aren't guaranteed to work, so they didn't matter anyway. I told them for the umpteenth time that I didn't care if they worked or not, but I am a collector and wanted them to complete the look of that special edition case. They begrudgingly gave me the vouchers and I could not have been happier to just be done with that situation. Icing on the cake to the whole ordeal? Once I got home, I noticed they had slapped their price sticker on the artwork itself, instead of on the case like any other place would. This is a special edition case and it's now permanently marked with a price tag because that sticker was not coming off without damaging the artwork in some way so I don't even feel like dealing with it.
TLDR: Worst experience I have ever had in any Gamestop I've ever been to. These employees, whose names I don't care enough to remember, definitely do not need to be there. Their disregard to their merchandise and disrespect towards their customers base is almost unbelievable and I don't wish that experience on anyone else. Didn't ruin my day in any, but was such an awful time that two days later I'm still in disbelief.
If you walk in and immediately get a bad vibe from the employees here, I recommend you just walk right back out!
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July 2024 by Beaux Riley
I love shopping here, the employees are very respectful and kindl. It's smaller than any other location, but has good selections.
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March 2024 by Z
Good location. Was helped out immediately.
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March 2024 by Teddy
Good location. Was helped out immediately.
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January 2024 by Jonathan Santiago
The only reason that a get the pro member reward was to use point that a redeem in gift card they take it out then a couple month later the monthly $5 you have with the pro member you are no longer available to used fot a gift card anymore will not renew that membership no more ?
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September 2023 by Shardae Coruthers
Love ?
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July 2023 by Sourbunny Productions
The whole crew is exceptional,they always try to do the best for the customer
