-
October 2023 by Tommy Cook
Terrible pharmacy, incompetent and barley know what's going on....extremely scary for a pharmacy to be that incompetent while handling peoples meds. I love everything about HEB except for the pharmacy. Definitely recommend going somewhere else.
-
June 2023 by Ramona Bell
This place is great all the workers are nice and helpful
-
June 2023 by Carrie H.
So glad to see they are renovating this store, it really needs it! I LOVE MY HEB and only shop them. Prefer the HEB brand on a lot of goods (try the Mootopia Vanilla milk, it ROCKS!), it is not only much cheaper but also same or better quality than name brand. When they put Curbside in this store, was soo happy, I live in Cut and Shoot so driving over to the lakeside of town was quite a drive, when this store is relatively close. Hope they put another store on 336 East since this area is growing tons and 105 is getting widened. Changed my meds from CVS y mas over here finally and so much better (and faster!). They treat me well at both Conroe locations, but this one is much closer to home for me (and not as busy). They carry more Hispanic items at this location so I can count on that when I need it but some things they only carry at the 336W location (it is larger and newer). Gas is usually among the lowest priced in town. I am definitely an HEB girl through and through.
-
December 2022 by Çallie Cat
Used to be an excellent pharmacy, now they act like you're bothering them if you ask them to look something up or anything.
-
October 2022 by Meghan T.
Me and my boyfriend were checking out and the lady who was at self check out had some very rude comments to say when we were having issues with the card reader. She then proceeded to say" chip down" and when we did that and the card reader still didn't work my boyfriend said "hey you can try this card" she proceeded to slap my boyfriend card on the checkout table and snatched the card out of his hand. I find this very unprofessional coming from working in customer service. I don't know who pissed in her tea but she should have a talking to buy management. If she was management I would never want to ever work at Conroe HEB and would never want her to be my boss. This happened on October 25, 2022, at 8:30pm.
-
September 2022 by Elizabeth D.
I live in between two HEBs. This one, an old one and an newer one just a little further away and the difference is night and day. The workers at this H‑E‑B are so rude and grouchy except for two of the Hispanic male checkers who are very sweet. The little girls stocking and running around the store don't GAF about the customers. I had one chick drop a sprite and it exploded all over me. She didn't even say sorry or offer to help me get all that sticky off my legs. She just walked Away and started talking to her friends. Just now I had to run get my wallet and I was told my groceries would be "put in a cooler" while I was gone. Didn't happen. She seemed very bothered by my existence. So yeah. Take a few minutes and go to the one at 105 & 336
-
July 2022 by Janel Kincannon
Everything you want in a grocery store , fresh produce . Gas station and car wash plus banking on premises , friendly service. Clean and well run store . always stocked with household essentials plus a pharmacy.
-
February 2022 by Matt Lawrence
They know me by name there. They are always so friendly and helpful. Even in cases of emergencies they are always wanting to help. Excellent customer service from Paul and his team!
-
November 2021 by Frank S.
Been to a lot of HEbs in my time. This one is a DUMP and crappy. Dirty, rude just nothing good to say about anything to do with this store.
-
July 2021 by Maria Gonzalez
My grandma is out of her blood pressure medication and doesnt have an appt until next friday i called the pharmacy and talked to someone that said they would give her 3 pills so shes not out of her med until friday when shes seeing her dr, well the manager here denied the 3 pills! i hope my grandma doesnt get sick!
-
May 2021 by Silem Gomez-Gould
Pharmacy manager Jason was very helpful, took his time and did a good job of putting my wife at ease for her Covid vaccination. Great customer service that needs to be recognized.
-
January 2021 by Linda Sutton
I have been getting all my medicine here for years. Everyone is friendly and helpful. They are great !!!
-
December 2020 by Francesca Salcido
Customer service is terrible and the pharmacist does not step in fix the situation. He just pretends not to hear and asks disinterested . My doctors office called in to let them know I still had refills and the technician that answer the phone was rude very to them so I came in person with a prescription in hand and they told me the prescription would be ready at 2o’clock , it was now five and the male technician said well did you receive a call that it was ready? I said no I was told it would be ready at 2. He said well it’s not. I can’t believe a pharmacy can be ran so poorly . If the pharmacist isn’t willing to run the pharmacy they need to hire a pharmacy manager .
-
December 2020 by Melissa Wakefield
The lady who answers the phone is always rude! If doing her job is a big inconvenience then maybe she should find another job that's not in customer service.
-
August 2020 by Ginny L.
Love HEB. Best grocery store. I want to specifically give them a heads up on their COVID-19 measures. There is absolutely no other grocery store that is still continuing to disinfect every single basket for customers as you walk in. Kudos to you guys for going the extra mile.... because Kroger sure doesn't.
