December 2020 by J.R. Bob Dobbs
Its okay if you know what you are doing. The plumbing section has skilled men there.
November 2020 by Linda Wu
I was at this Home Depot tonight. Everyone was so helpful but one person really stand out. *Aiden M* Someone was helping me at the the drywall department and we need to cut the drywall to get it to fit in my car. Out of nowhere comes Aiden M to help his co-worker cut the drywall. Than after I paid, I need help loading the drywall into my car. The cashier send a pro loader to help me. Yep!!! And out of nowher, comes Aiden M to help his co-worker load the heavy drywall into my car. They guy is amazing and just st got the best attitude. Thank you, Aiden M. Your AWESOME
July 2020 by luz y sol
(Translated by Google) The best(Original)Lo mejor
June 2020 by Mike B.
Had a pressure treated lumber deck installed at my residence; some $6,000 worth of Home Depot supplied woods. It's only been installed ONE WEEK and is already SPLITTING and FALLING APART!!! Many of the boards don't even have a BARK or TREE side to them!! What does that mean?? The lumber Home Depot sells is from trees that were cut down while the tree was WAY TOO YOUNG!! If some 1,000 deck screws installed, 100's (made in China) BROKE IN HALF!! Home Depot step up your quality of products!! You charge for no. 1 or no. 2 lumbers, but who is stamping them?? Many of them are no better than a no. 3 (in other words your product is CRAP). You're putting profits above quality, at the expense of your patrons. BUYER BEWARE!!!
March 2020 by Gina Phillips
The associates are great and the customer service is amazing.
March 2020 by Monica Skipper Hughes
Ms Tracy at the paint counter is BY FAR one of the most selfless people I've ever encountered and Home Depot in Conroe is fortunate to have her on their team!! She not only is EXTREMELY helpful with all things paint, but a blessing to the community she serves as well! ~pandemicRN~
January 2020 by Alanna Marshall Hardage
Poor customer service, wanted to sell me a returned dishwasher for more than it was listed on the model. So we settled on another then wanted to charge me a $69 fee to have it delivered. I said no thank you I will pick it up and the sales lady so no you can't. So I don't fell like being charged to purchase an item for Home Depot. So thank you to Lowes who will deliver it tomorrow free of charge or pick up from the store with no charge either.
December 2019 by Brian Olivier
Great times at Home Depot
December 2019 by Kevin Jay
Bad customer service by assistant store manager Angela. Would not fix the problem or make it right.. makes me want to shop at lowes from now on
October 2019 by Regina Colvin King
The guy in the plumbing department thought it was funny and literally laughed in my face that they were out of stock of a faucet. I told him it wasn’t funny and that I was going down the street to Lowe’s. He then tried to talk me out of doing so. Just makes me want to do it more. Customer service sucks. Only went there for convenience. Will not make that mistake again!
May 2019 by Ron N.
Never ever coming back to Home Depot in Conroe ! They took all the cashier stands out and now have all self service. That was my last trip to Home Depot . I dont work for Home Depot ... nor do I want to check myself out when I make a purchase. This was at the Conroe Tx location ...I hope that they change back in the future . Then I may shop them again . But from now on it will be Lowes or Ace Hardware ...Maybe even Mc Coys!
May 2019 by Bethanne A.
Love coming here. Always find something we need or came for. This time it was for a fungicide for a white powder mold on a crape myrtle tree. We usually get Neem Oil, but tried a Bee friendly organic concentrate which kills all things living or hanging which makes me wonder how it can be BEE friendly, but it didnt kill the tree as I looked this morning so it appears to be a good product. We picked up.a few deer resistant plants with color, Perinnials and a few, very few annuals for reasonable prices. It's just so hot out there in the garden center. Great place for anything you need for home and garden. .
May 2019 by Kevin J.
Do not use this location for flooring/installation, the whole process has been a mess. It's been pulling teeth just to get a hold of someone in the department, scheduling a measurement day, and having the product installed. Last week I called for several hours trying to get a hold of someone in the department. When I finally made contact and completed all information for the carpet measurement the woman handling the order had to call me back several times because she was having non stop issues with her program and payment processing. After the 3rd call she assures me everything has gone through and I am scheduled to have a measurement done today, 5/6/2019. I called for an update and learned the order did not process, no one is coming to do a measurement, I've wasted my day. Buying product is one thing, do not bother setting up installation with them. Save yourself a headache, don't waste your time!
April 2019 by Jacob H.
One of the worst customer service stores I've ever been to. I went in to get a patio set, their website said they had it in stock but when I got there I didn't see it and none of the workers knew why. That's not the reason for the bad review but it was frustrating. For the first few minutes I didn't have anyone help me. An employee tried and then she called over someone by the name of Glenn. She called Glenn saying she needed help figuring out how to hunt the bistro set down and asked him to come to the customer service desk. He said okay. I waited a good 10 to 15 minutes, got tired of waiting and decided walk around to see if I could find him myself. I found him within a minute stalking shelves like he could care less I was waiting on him. After that, other employees kept passing me around and eventually lead me to Amanda. Who by the way was there since I first arrived in the store and knew my situation. Amanda was very helpful but even with that being said she kept walking off helping other people before my problem was solved. She found the bistro set at another Home Depot since no one ever found it in the store I was at and arranged for me to buy it with them and pick it up there. I felt forced to buy it with Amanda though because she and the other employees repeatedly said they get a bonus based on who's store gets the most sales. When it came to their bonuses every employee was focused. All they care about is money and not their customers. I felt if I didn't buy with Amanda's store, someone was going to try and screw me out of greed so I got it over with. To wrap this up, none of the employees talked professionally. All the did was smack talk each other and want to joke around. My whole experience took about an hour. Oh yeah, Glenn still never showed up 30 to 40 minutes after he was called and after I found him. I doubt this review will do much but if you go to this location, know what you're going on for, get in and get out. Don't rely on the employees for help. I don't get why people apply for jobs then don't want to do them out of laziness. I've seen attitudes like this before with employees from other companies but that's another review for another time.
February 2019 by Missy K.
Home Depot is the worst. My parents had a store credit card and Home Depot wouldn't let me use it... said my parents had to be there since it was a store credit attached to their name. Well they live in a different state... Home Depot is a scam. Terrible customer service.