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February 2024 by Lori Babaz
Store was so nice. Staff was very helpful.
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February 2024 by Steven Perna
I purchased my ring at the jewelry department years ago but I had paid for a Lifetime plan so that if I ever had issues that they would take care of it. I came in a month ago to have it restored cleaned and sized. Then whenever I call the girl keeps telling me that it’s not ready that they will call me. It’s been over a month already and nothing! I keep getting the same excuses. It shouldn’t take that damn long for just a clean and resize! I could’ve taken my ring to a jewelry store and it would’ve been done in 2 days!
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February 2024 by Margarita Garcia
Never on stock on my size but great quality of clothes
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January 2024 by Teresa Warren
It started off during Christmas time I brought an item back for return that I charged on my JC Penny's card. I got the exact thing just a different size & the cashier told me I owed 1 penny. I ask why if its the same item just a different size & she couldn't tell me!!The cashier walked around asking all the other employers if they had a penny how embarrassed I was. JC Pennys needs to get together (more training is needed)I didn't even have a penny because I only had my JC Penney's card because I didn't want to carry my big purse during Christmas time. Finally, a MGR came over & said this always happened & she was in such a hurry she couldn't explain it either.I went in after Christmas with a different item to return that I purchased with my JC Pennys card & didn't have my receipt thinking I didn't need it because I used my card.The cashier said she couldn't find it with the card.She didn't even tryI told her I have a bill from JC Pennys but you can't find my purchase with the card she said no so I told I was going to go outside to my car & go thru my emails but ended up calling the 1-800 number and the associate told me all she had to do was put my number in but she didn't she didn't even try I went back in the store and a different cashier put my number in & found my account.The first girl that told me she couldn't find it heard me when I came back in and didn't EVEN say anything about what she didn't help me with (POOR CUSTOMER SERVICE)If Ross can pull up what you but with debit card JC Pennys should be able to pull it up with their own card and at the top of their receipt it says thank you for being a JC Pennys Rewards Member well, I don't feel Rewarded.They didn't forget to send my bill in the mail though but not any help in the store.STEP UP YOUR GAME JC PENNYSNOT A HAPPY CARD HOLDER!
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January 2024 by Doug Hair
Love this place! Wish they'd spruce up the parking area, looks like a abandoned building parking lot!
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January 2024 by Claude Taylor
Nice clean store
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January 2024 by Tommy Sherman
Was good selection available at reasonable prices
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January 2024 by Kimberly West
Thanks to the checkout ladies who helped me with returns, and when i was checking out thanks for keeping my baby girl happy while i finished up! Lovely ladies yall have. 1/9/24 4:30ish pm
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September 2023 by Rusty Taylor
Great store glad the dressing rooms are open great place for a bit of everything
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September 2023 by music Perez
It was an ok store to shop at wasn't all that happy with the experience cuz of the way it was done but i just have to wait for my item
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August 2023 by Shannon Wilson
Stopped in because I was off early and had some time to spare. Wanted to look for quality pieces to add to my wardrobe as well as my daughter's. I did pick up a few pieces, but overall, I was surprised by the high prices of their clothing. The girls' section left much to be desired, and the prices were high also, which I find hard to justify for a growing 7 year old.
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August 2023 by Beverly Bakshas
I had to make a return, and they were very helpful in giving my refund.Their cosmetics department is clean, cute and organized.
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August 2023 by John P. Nieves Sr.
Excellent shopping experience, they just don't honor the military with the discounts other stores offer.
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August 2023 by Jean kohler
Large selection. But I don't know if they know what an air conditioner is. It was hot
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July 2023 by Jazz SM
Luz, you've done it again! After 16 years I'm really not surprised but still want to shout from the rooftops after each visit! Of course, I get so much attention after my visits with you I really don't need to shout...everyone's already looking and saying how great my hair looks and how great it makes me look! Thank you for being my hair EVERYTHING! ?