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February 2024 by Frederick Ted W.
So much better than the Willis Kroger. Literally the quality and quantity of products is great here. Employees are engaging and tenured. The Willis Kroger is literally the worst supermarket I've ever experienced throughout the USA.
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February 2024 by M H.
This is for the bakery. Do not order from this location. Who ever the cake decorator is either needs to be retrained or fired. My son's cake is trash. Looks nothing like the picture on the website. Plus it was not ready even though they had 3 whole days to do it. Plus had to come back to pick it up because it was not ready! So I am not happy. I only paid for it because I did not want to go all over town trying to find a cake. Did I also mention it wasn't even the right cake flavor? Omg. I am never ordering there again.
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February 2024 by Jaime Triviño
GOOD PRICE
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February 2024 by Michael Martinez
I don't know why I am asking about Kroger. I didn't visit this place, I went by, but I didn't stop at Kroger.
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January 2024 by Addy Emore
Jackie at the Kroger pickup is always so kind and does her job so well!
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January 2024 by Todd Smith
Worse Kroger I ever been to, they don’t even have Kroger products, how do yall not ever have your own products? The customer service is terrible, the racism is so thick you can cut it with a knife. This is my last day going here, I’m gonna drive the extra 5 miles to go to a better Kroger for now on
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December 2023 by Lavinia Q.
Curbside follies We had a delivery issue with Kroger sometime ago and they sent a credit to us for the issue. But recently it was even worse where we received five Bunches of bananas where we had requested five bananas. We also received things that we didn't order and we were charged for everything Plus the things that they left off of our list. Their explanation was that they were using checkers to pick up the food because they had such high demand. If they can't train their people to assist customers in the way that should be done then maybe they should get out of the curbside business?
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December 2023 by Nanci
Quality produce & meats
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December 2023 by David Barton
Do not order online delivery through Kroger. They use instakart who not only charged me almost 100.00 dollars never delivered my order. They will string you along with the "7-10 business day" scheme all the while lying to you about your refund. Stay away go to HEB. Sorry KROGER you just lost a loyal customer. BTW I STILL DONT HAVE MY REFUND. THE ORDER WAS CXLD ON THE 29TH OF NOVEMBER!!!!
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November 2023 by Scott Watson
I had another overcharge for yellow onions. When I told the cashier, the onions were $1.09/lbs, not $1.39/lbs, I got the traditional questing look. This is followed by a question: "You got a pic or something?" Well, yes, I do was my answer, Kroger always tries to overcharge for onions, so I take a picture every time now. I consider it theft, Kroger is trying to steal money from everyone who buys onions.
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November 2023 by Sophia Stevens
Customer Service her name Destini was rude.I ask her to call the manager no one came to help. The reason I paid for the buy one and get one free. The chicken was bad. Destini told me I got it free I didn't pay for it. I told her it's not my fault. Destini didn't correct the problem. She said it was free so just put it in the trash ?️. Other customers didn't agree, that her speak. So don't buy one get one Free from Kroger. I did spend money to paid for the bad chicken.
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October 2023 by Paula G.
Will never be shopping here again. I was followed by two employees with my fiancé and it was extremely uncomfortable. They made it obvious they were scouting us. We know every employee but these two MANAGERS were unprofessional. Never once customer serviced us or greeted us. Just followed us around and stared. Disgusting and I given so much money there
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October 2023 by Rocky Beard
Ordered a cake for my daughters birthday and was told 2 hours prior to pick up that they couldn't do it for copyright reasons... would've been nice to know the day I dropped off the picture or even yesterday since they have had it for days now. So I get to scramble around town to find something similar to do for her. Horrible customer service!!!!
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September 2023 by Vanny Kelley
Went into store this evening it had a HORRIBLE smell. Not sure what was going on in store the stench was just horrible. I had to leave because I was physically gagging. Decided to go to Kroger's in The Woodlands.
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September 2023 by Michael McDonald
No carts. Had to go back to parking lot to get one. One checker with long line trying to force us to use self check out. Not doing it. Lots of employees standing around not doing anything. Store is awkward, hard to find stuff. I will go elsewhere next time.