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October 2023 by brian rudolph
Heads up don’t go to Valvoline on 105 for oil changes let me tell you why.I have gone there for years to have them do my oil changes not no more. They strip the oil pan bolt so bad and over tighten it they can’t get it off. They wanted to send me to a place that’s over an hour away to get it off from there own mistakes. So I took to the dealership instead because I trust them a lot more.I am at the dealership now and they had to use a air chisel to get it off. A Dam Air Chisel! I have a 2016 Denali 2500 Duramax. The technician said if you didn’t get off with the air chisel it will be a new oil pan mind you the truck with me in the cab has to come off the frame to lift the engine up to get to the oil pan to remove it you’re looking at close to 15,000+ dollars. They had 6 people on this trying to figure how to get it off with different tools.
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October 2023 by randall crosby
I stopped in for an oil change and I have to say I was impressed with the Assistant Manager, Arden the young man who changed the oil, and all of the staff below deck. They run a tight ship. Reminded me of the military with their checks and balances. They even made sure to show me the dip stick with the fresh oil level. The entire process was less than 20 minutes. Very professional and I’m not driving away questioning if my oil plug was out back in. Highly recommended!!Came back to check tire pressure and Rashaun got me topped off and out less than 5 min and they were packed. I will continue to use this place. Thank you Rashaun
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October 2023 by L M.
Used to be good. Not good now. All new staff. Incredibly slow and don't seem to know what they are doing. Was hesitant to let them change the oil on my 1 ton diesel Dooley. But I'd waited in line behind ONE car forever sooooo....This place used to have some very savvy employees. It used to be very efficient and professional. Some of these guys were baffled by putting air in a Dooley tire.....seriously??? Kept asking if it was a diesel....scary. there was a young black man with blonde hair that was good....liked him. But in the past all of the employees were good
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September 2023 by Daniel Barrow
I love this station, the staff and fast service will keep us going back. Robert and crew got it down if your a jiffy luberer you may wanna check this place out plus they offer more services faster and friendlierServices: Transmission
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September 2023 by Logan Williams
"I recently had the pleasure of having Mike as my oil technician at Valvoline, and I couldn't be happier with the service I received. Mike's professionalism and attention to detail were truly impressive. He took the time to explain the entire process, making sure I understood the importance of regular oil changes for my vehicle.Mike's efficiency was remarkable. He worked swiftly without compromising on quality, and I was back on the road in no time. What truly stood out was his friendly demeanor and willingness to answer all my questions, making me feel like a valued customer.I highly recommend Mike for anyone looking for an exceptional oil change experience. His expertise and customer service skills are top-notch, and I'll definitely be returning to Valvoline for my future maintenance needs, thanks to him."
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September 2023 by Rebecca Riggs
These guys treated me so well. As a woman, going to auto shops of any kind can be iffy- you never know if you’ll be talked down to or not. No problems with that at this place! They were helpful, communicative, and fast.
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August 2023 by Michelle Ray
I brought my recently bought used car in to the location on 105 near April Sound. I go there for my vehicles for Inspections. I take my vehicles to the dealership for everything for warranty. I thought since it doesn’t have a warranty I’d give this place a try. They were super great the day I went. Oil , transmission and battery all changed. I brought it to Nissan to get brakes looked at and tire rotation. They did a safety point check and found oil was put into my washer fluid. So went back to 105 Valvoline place and the assistant manager comes out and I tell him the issue he looks in the windshield washer area and doesn’t see anything. I said “I saw it, can you please take all the fluid out and replace it?” he said yes. They get to the end and it’s oil. They just fill it back up and had me run my wipers. Said “ok you can go”. No apology. No hey “we hope you will come back”. We’d like to give you a discount. No nothing. Just “you can go”. Had me pull out. I was so shocked I just left. Anyway, I’d have given a 1 star but…the first day everyone was great accept the oil thing. Today nothing…same crew. If I had used the windshield wipers in a storm with oil in it, it could have been very dangerous.Services: Transmission
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August 2023 by Jennifer Dooley
Had a great experience here! Friendly knowledgeable employees that seem to work well as a team. I didn't have to wait long and they sent me a coupon to my phone before I even left my house. I will be back!
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July 2023 by Jmillly
By far the best experience ever! Changed my oil and noticed both of my break lights out! He saved me from a ticket and getting pulled over. Robert is the man and if he’s not the manager, he needs to be.
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July 2023 by Kaylee Harroff
Friendly great service quick didnt pressure for up sales. The staff all seem to enjoy their work and aim to pleade which is very rare in tidays world. Great attitudes Great service even in 100 degree weather. Thank you all Kaylee H
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June 2023 by Stacey G.
Fast and courteous The assistant manager did my inspection (red hair) I didn't get his name He was so fast and was kind enough to change out my windshield wiper blades. I won't go anywhere else!
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June 2023 by Paul Miller
Outstanding service and extremely well run. The manager has this team hustling every minute, like they are a pit crew…and like NASCAR, you drive up, stay in your car and they go to work quickly. I enjoy watching the manager direct his team as they hustle to get you in and out. They recommend additional service based on showing any issues…and because you see them working, they are not scamming you, but honest. The place is spotless which is also a sign of a well managed establishment.Services: Exhaust
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May 2023 by Mike R
Nate and his team are fantastic. I can tell Nate actually cares about taking care of his customers. Doesn’t try pressure tactics to sell services. I left confident that everything was done correctly and with care. Thanks Nate and crew for a fantastic job.
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May 2023 by Rob Sullivan
Great service. I never wait long and I know its getting done correctly. I bring personal and work vehicles here. Robert the manager is a great guy to know and runs a tight crew.
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May 2023 by Anthony K.
All I can say is that I am very impressed. This is the type of oil change location where you stay in your car while the oil change is done.They check the cabin filter - if you want.They check the engine air filter & show it to you, mine was clean & OKThe oil is extracted by a draft pumpNew oil is pumped in.The price quoted for a change was approx $80 with blended oil, and approx $110 with full synthetic. When I was charged, the quoted price was for only 5 qts & I was charged for another quart. For transparency, the full price should be quoted up front.In review, the employees were so pleasant (I had Sam & Lucy), the process was so efficient, and I wasn't up-selled with high pressure, I would return. A little higher in cost, but I didn't have to strip all the valuables out of my car. It was a short 15 min process!Lucy & Sam
