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April 2025 by Curly Sprecher
1245pm never open when open can not help customers properly. MAINLY I am DISABLED. THEY ARE NEVER OPEN
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November 2023 by Ebony
The main person will sell you a used phone,without you knowing,So be careful.
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July 2023 by William Huggins
This place helped me to get my ACP discount by filling out and filing the application for me. They accepted my VA identification card as the verification document needed to get approved. They also got me hooked up with this brand new tablet for only $50. After my ACP discount, the monthly service for this tablet is free. The phone I got from them was supposed to cost about $230 for phone and activation, combined, but they sold it to me for $120, the price of the basic free phone (phones with only 64g). My total monthly payment for unlimited service on both devices is only $70 a month. Couldn't ask for a better deal. Thanks, Metro by T-Mobile.
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July 2023 by AJ Mcgilvrey
Terrible customer service.
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July 2023 by Daniel Vasquez
Very been service
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July 2023 by Mark Moore
I went to this location on my lunch hour yesterday to get some help with my phone. Both of the associates were very friendly add knowledgeable. Even though I did not originally buy my phone at this location they had a great attitude and we're more than willing to help me.
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July 2023 by Sherille Ayres
Helped assist with phone service and did it in a timely manner
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March 2023 by Monica Z
Guy doesn't have time for customers or even to acknowledge that they are even in the building.
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January 2023 by Dulce Muniikiita
I told the guy why I was there. & That I had recently gone. Yet he said he would sell me a phone at a price then said he couldn't because I had just got one recently and was not eligible for an upgrade.... upsetting because I asked from the beginning and tryed to upsale because he tried charging me double the listed price in store. This is why I prefer to go only to a location I have been to
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September 2022 by Nora Martinez
My husband and I are so thankful with miss Camila she did so much for us today and did a great job never give up and solve our problem when customer service and two other locations didn't helps us at all Camila's boss you need more employees like her strongly satisfy with her service
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July 2022 by EULA “MOMMA EULA” SIDES
Every time I have went in this location they r always very friendly always smiling and they always keep u laughing I have yet to go in there and had a bad experience this is the ONLY METRO STORE I WILL GO INTO I DONT CARE IF MY BILL IS DUE AND THEY R CLOSED I WILL LET MY PHONE GET SHUT OFF AND WAIT UNTIL THEY OPEN THE VERY NEXT MORNING I LOVE ALL THE STAFF AT TBIS LOCATION THEY ALL NEED TO TEACH ALOT OF THE OTHER LOCATIONS HOW TO TREAT THIER CUSTOMERS
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July 2022 by Charles Hamm
Great place for phones and up to 5g phone service. Prices are reasonable for your needs.polite staff.
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August 2021 by Eula Sides
Every time I have went in this location they r always very friendly always smiling and they always keep u laughing I have yet to go in there and had a bad experience this is the ONLY METRO STORE I WILL GO INTO I DONT CARE IF MY BILL IS DUE AND THEY R CLOSED I WILL LET MY PHONE GET SHUT OFF AND WAIT UNTIL THEY OPEN THE VERY NEXT MORNING I LOVE ALL THE STAFF AT TBIS LOCATION THEY ALL NEED TO TEACH ALOT OF THE OTHER LOCATIONS HOW TO TREAT THIER CUSTOMERS
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July 2021 by Ross I.
I went in to get a replacement screen protector and they were out of the one that i needed. My day was already not really working out that great so I was pretty bummed out. Then the person who was working the counter jumps up and finds another cover for a different phone that worked perfectly. He was awesome and I hope he knows how much little things like that really do impact people.
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July 2021 by Antonio
Very friendly and helpful staff, felt welcomed and saved money by transferring over to metro, would highly recommend!