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November 2023 by Ebony
The main person will sell you a used phone,without you knowing,So be careful.
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July 2023 by William Huggins
This place helped me to get my ACP discount by filling out and filing the application for me. They accepted my VA identification card as the verification document needed to get approved. They also got me hooked up with this brand new tablet for only $50. After my ACP discount, the monthly service for this tablet is free. The phone I got from them was supposed to cost about $230 for phone and activation, combined, but they sold it to me for $120, the price of the basic free phone (phones with only 64g). My total monthly payment for unlimited service on both devices is only $70 a month. Couldn't ask for a better deal. Thanks, Metro by T-Mobile.
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July 2023 by Mark Moore
I went to this location on my lunch hour yesterday to get some help with my phone. Both of the associates were very friendly add knowledgeable. Even though I did not originally buy my phone at this location they had a great attitude and we're more than willing to help me.
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July 2023 by Sherille Ayres
Helped assist with phone service and did it in a timely manner
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March 2023 by Monica Z
Guy doesn't have time for customers or even to acknowledge that they are even in the building.
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January 2023 by Dulce Muniikiita
I told the guy why I was there. & That I had recently gone. Yet he said he would sell me a phone at a price then said he couldn't because I had just got one recently and was not eligible for an upgrade.... upsetting because I asked from the beginning and tryed to upsale because he tried charging me double the listed price in store. This is why I prefer to go only to a location I have been to
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September 2022 by Nora Martinez
My husband and I are so thankful with miss Camila she did so much for us today and did a great job never give up and solve our problem when customer service and two other locations didn't helps us at all Camila's boss you need more employees like her strongly satisfy with her service
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July 2022 by Charles Hamm
Great place for phones and up to 5g phone service. Prices are reasonable for your needs.polite staff.
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August 2021 by Eula Sides
Every time I have went in this location they r always very friendly always smiling and they always keep u laughing I have yet to go in there and had a bad experience this is the ONLY METRO STORE I WILL GO INTO I DONT CARE IF MY BILL IS DUE AND THEY R CLOSED I WILL LET MY PHONE GET SHUT OFF AND WAIT UNTIL THEY OPEN THE VERY NEXT MORNING I LOVE ALL THE STAFF AT TBIS LOCATION THEY ALL NEED TO TEACH ALOT OF THE OTHER LOCATIONS HOW TO TREAT THIER CUSTOMERS
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July 2021 by Ross I.
I went in to get a replacement screen protector and they were out of the one that i needed. My day was already not really working out that great so I was pretty bummed out. Then the person who was working the counter jumps up and finds another cover for a different phone that worked perfectly. He was awesome and I hope he knows how much little things like that really do impact people.
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July 2021 by Kirk Mooneyham
Was not impressed. Took too long. Had to wait too long. Over an hour just to set up my phone.
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May 2021 by Keisha Skinner
I have been to this location several times over the years and almost every time one of the guys ( think he's the not so nice brother) is never nice and sometimes I feel like he goes out of his way to be rude. He makes it very uncomfortable to be in there and always acts bothered by customers. I use this location because it's always been the most convenient and once in awhile the nice brother is their so not so bad. Well today I called to ask about a phone and when I said I wasn't interested in the phone he had he hung up on my. No bye or have a good day. I never write reviews but this dude is by far the worst I've come across in the customer service business and he makes all of Metro PCS and TMobile look bad. Only giving 2 stars instead of 1 because of the nice brothe. Without him that store would be out of business.
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April 2021 by rigo vasquez
Very friendly and helpful staff, felt welcomed and saved money by transferring over to metro, would highly recommend!
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March 2021 by jeff n
Staff are friendly and the prices are amazing! I would definitely go back there again.
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March 2021 by Mo D
4 lines for 100 love it great staff and customer service
