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July 2023 by Roel Mata
I went here for some Addidas. I had shop here before and I received a text about shoe deals. I purchased some Addidas for 35$. They are so comfortable. And the price was great. I purchased to pairs.Also spend their wheel and saved an additional 5$ off. I only gave them 3 stars cause it’s a shoe store. Normal service not bad. They’re helpful.Store has been pretty clean and organized the times I have gone. I can’t complain about this place. They normally have great deals there. Only thing I will say is the biggest size in men’s are 12.Anything over that is online.
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July 2023 by Naomi Goodson
Awesome deals. Can't beat their BOGO free deals. Very helpful and great selections to choose from.
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July 2023 by Jessica Ertmann
Good selection of shoes for both men and women, Also plenty of clearance shoes too .
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July 2023 by D.B. Cooper
Found what I was looking for right away. The cashier was cheerful and courteous.
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May 2023 by Jason Bourne
Once when I went, I headed towards the children's department to find a pair of vans for my kid and a pack of rabid dogs lept out at me. Crystal then jumped into the fray and single handedly fought each one off with only a pencil and pure tenacity, it was a glorious sight to behold. Will definitely shop there again! Thank you Crystal!
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April 2023 by Mike Miciak
Helpful , friendly staff . My visit was a pleasant comfortable one . Lots of variety to choose from . Modest prices ...
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March 2023 by Nicole Lheureux (Nikki)
I couldn't find anything I liked for me.. but my gf did!! Pleasant staff.Clean store . Well organized. A
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February 2023 by Joy Lamb
Buy 2 pair of shoes! Spin the wheel! Get up to $5 off your purchase price. Weekend giveaway treat. Well we bought, we spun, and we received $5 off!! Good customer service ????. Thank you ❤.
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December 2022 by Teresa Warren
Conroe Texas- I visited this location on October 4, 2022 and if I could give them a zero I would the customer service in this store is horrible!! After walking into the store I needed help getting the shoe down because my size wasn’t available for me to reach by myself I walked up to the register and a person by the name of Crystal just stood there and looked at me she didn’t even open her mouth to say can I help you ma’am or did you need some help she just stood there like I was supposed to ask her did she need help and after I told her what I needed she walked behind me to the back of the store to get the shoe down,When we got to the back of the store there was another lady with red straggly hair that look like she could be pregnant but I’m not sure if she was or not just stood there with her mouth wide open not saying anything either just looking it actually takes two of you to come back here to do the job of one and neither one of you have good customer service horrible,They both Had horrible customer service.Crystal did not get a ladder or something to help her get the shoe from the top she simply stood on her tippy toes and started trying to pullThe shoes down with her fingers unfortunately seven boxes fell down while she was doing that and one hit me she didn’t even have the Audacity to say oh I’m so sorry ma’am or are you OK She didn’t say anything she went ahead and handed me the shoe like nothing ever happened.Not professional and not customer service oriented at all neither of them Crystal or the other lady with the red straggly hair.Just like I told her at the register after making my purchase give me the number to corporate office and I will be giving them a call because you both need to be reprimandedI spoke with Tony the district manager he called me right after I made the phone call y’all will learn today cause I can spend my money anywhere I want it I chose to carnival that day but I hate I ever went there poor poor customer service and not professional atmosphere at all.
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August 2022 by Miranda Nieto123
The Employees Name Nathaniel and Alice was so helpful! The store is so clean so many shoes to pick from I love it! But I wish they had more Colors in crocs . But other then that I recommend coming to this store! Keep up the good work.
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April 2019 by Jerry Brooks
Sad to see it go but easy to understand why they went under. Another victim of Walmart.
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March 2019 by john klaassens
Going out of business.... No mo BOGO!!!!
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March 2019 by cathy bunn
Too bad there closing
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February 2019 by Christine Matthews
Usually Payless is good, bit this last time, the clerk acted like customers were interrupting her air. We were the first customers!!!! No excuse!!
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January 2019 by Dave Chapa
I went into the store a couple of weeks ago and not once was I greeted nor asked if I needed assistance with finding anything. I don't expect to have a personal shopper, but, this experience left a lot to be desired.