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February 2024 by Audie Mueller
Awesome service from Zarah and the seasoned service technicians at that location in Conroe. She was very sweet and also saved me money by reminding me to take advantage of the coupons on line!Can't get better help than that! Thanks a bunch Zarah!
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February 2024 by Patrick Burgess
This location communicates very well. Continously updated information via phone and the app during service. Accurate time frames. Very reasonable labor charge. Thanks again yall!
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February 2024 by Camille Villasenor
They did a great job on my car and the guy up front was very friendly and helpful.
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February 2024 by Matt Montgomery
Amazing service, super quick and helpful.
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February 2024 by Savannah Smith
Quick and very nice!
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February 2024 by Oluwatobiloba Solarin
They are very perfect with their job.
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February 2024 by jacy freeman
First time at Pep Boys. Friendly fast service.
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February 2024 by Dia Singh
Great customer service at the service desk. My auto diagnostics free and explained completely before any services were performed. they worked with me and my budget! Offered me a Creditcard which helped with my payment. repairs were fast! My car is back on the road Nosie free!! Thanks, Pepboys
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January 2024 by James C.
"I recently visited Pepboys with some issues with my car, and Corey, the customer service advisor, went above and beyond to assist me. His expertise and professionalism were impressive, and he took the time to explain everything in detail. Corey was patient, friendly, and genuinely interested in helping me get back on the road safely. Thanks to him, I left feeling confident and satisfied with the service. Corey is a true asset to the Pepboys team! 5 stars and highly recommended!"
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January 2024 by KAMIRAH ANDREA
Always have a good experience here corey is always very helpful!
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January 2024 by Osvaldo Bauzo
Pep boys have the best here in Conroe, great customer service and great work on all of my vehicles Thank You
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January 2024 by Derek Bennett
Quick and friendly service!
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December 2023 by Michael Urias
Had 9am appointment....sat for over an hour and nothing. Had to cancel my appointment.
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December 2023 by Brad Mackie
Our 1st and last time ever trying to use Pep Boys! Absolutely horrible service! Would give -5 stars if possible. I purchased 4 tires online from Pep Boys, scheduled the installation for "early drop-off". We dropped the car off at 7:30 AM, I asked how long it might take, she said 1 to 1.5 hours, I said great, we'll be back later this morning to get it. At 11:30, our car was in the shop with the hood open! No one was working on our car, they had not even started on the tires, the employees were standing around talking with one another and on their phones! We spoke with the only other customer in the waiting area, (she had been there for 3 hours to have her brakes done), she was very upset as well! I asked how long for our car to be done the mechanic said about another hour! I asked why the hood was open, I said we're here to get new tires installed, he said that they must do an "inspection". I told him to mark the inspection as "good" and to please start working on the tires. Needless to say, we were extremely frustrated and disappointed! We asked for a refund, we'll take our business elsewhere.
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December 2023 by Jease Jones
Beware, wanted to charge me almost 700.00 to replace 5 studs. My regular mechanic was closed. Did not get the work done. Took my car to my regular mechanic and it was 185.00 for the same work. Please be carefully.
