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November 2025 by Average Josh
Big shout out to josh Pham and Amanda Mize,they are the best ive delt with regarding my 2024 F350 DRW ,They help me with a claim regarding Ford premium care,thank you for helping me with my maintenance claim. i have been to 3 Ford dealers, 2 in Colorado and 1 on the Oregon coast with this truck regarding the premium care that I purchased. While the other 3 either flat-out lied about doing full service or refused to honor the terms of maintenance that I had prepaid for with the purchase of the Ford premium care. Who knew that tire rotation would be such a hassle, thanks guys for being accommodating and truthful.you have reviewed my faith in customer service.
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November 2025 by Sam Cammack
Arrived at opening and was told that they were short on staff and it could take hours for an oil change. Hispanic guy with a mustache seed disinterested. Headed to Planrt Ford Spring where they said they’d get right on it. Worth the extra drive for good customer service. It’s always like that at Gullo.
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March 2024 by Robert Malinak
I made an appointment for an oil change and to get a known transmission issue diagnosed. The oil change was great but I was told, for the second time, that I was never scheduled for a transmission diagnostic. Not only was I not scheduled and told that I was when I showed up in person to schedule the appointment but I was told for the second time in 6 months that they were too busy to do a diagnostic. They tried to send me to another dealer. I simply want Ford to get my car shifting properly, not to have someone tell me they cannot do it.
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January 2024 by Paul Morris
Quick service, no hard upsell and they were very nice to my family. We always have a great experience with this dealer.
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January 2024 by Julia Astudillo
Very helpful
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November 2023 by Jonathan Rascoe
Quick and friendly service during this visit, but parking can be rough.
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November 2023 by Ryan Sant
Good service
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November 2023 by M.
Went in for routine maintenance and inspection. Was great by a friendly attendant and was done in under an hour.
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October 2023 by Mike J.
I went to drop my vehicle off with a water leak. It was going to rain so I asked if they could parked the car in a covered spot tell the rain passed then park it in the lot. They said they did not have the space. I pointed to a covered spot that was open. They said it was the service managers spot. I asked again if I could leave my car so I would not have to spend 2 hours driving back the next day. They still said no that's the manager's spot. The manager was also standing 10 feet away. What a ego filled little man. He could not give up his spot for 24 hours to let the rain pass. Talk about terrible service. The rep was just doing her job but the manager was a sad little sole. Don't park in my spot!!!! I'm important.
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September 2023 by James Pool
Very helpful & friendly
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September 2023 by Lonnie B.
Great Experience In the Service Department. I purchased a 2023 Ford Maverick pick up a month ago. I had 6 or 7 questions and a gentleman in the service department, Carlos, answered all my questions in about 10 minutes.
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August 2023 by William W.
I recently had no a/c in my Ford Mustang and spoke with David Wachner about service. He explained what was wrong and reminded me I have a Deluxe Warranty package so the repair was only $100 for the deductible. In addition, I inquired about other service which he told me wasn't needed at this time which saved me more money. David also informed me about free Pick up & Delivery which was a huge convenience for me. I am very appreciative of David's willingness to assist me in saving $.
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July 2023 by Charleen B.
5 Stars is in no way enough stars!! Mr. Porter in the service department of Gullo Ford is a rare gem! The circumstance was completely my fault and he went above the call of duty, exhibited extreme professionalism, and down right good ole' fashioned customer service!! Gullo Ford, he deserves a raise!! Thank you so very much, Mr. Porter!!
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July 2023 by Omar Lastname
Fast, excellent service.
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May 2023 by Kell L.
I'm only giving one star bc I have to in order to leave a review. It was no surprise to me that they only have 2 stars. Today I Dealt with Amanda in the service department. For someone buying out their lease you would think they would be nicer. She was rude and told me that it would $900 to fix the broken headrests that have been a problem since we got that car and they have already fixed once. She said bc it wasn't their dealership they wouldn't fix it for less than $900. She even had the audacity to say "may if you take it back into the Ford dealership who fixed it the first time, they will help you." We live in Texas and the other dealership is as in California.. what a stupid thing to say. They aren't trying to work with you, they are all rather rude and seem miserable. We will NEVER step foot in Ford again. F-oundO-nR-oadD-eadHorrible quality vehicles
