-
November 2023 by Andrew “Drew” Seybt
As of this posting, the "several day" problem of a weeks ago, where a few of their post-wash vacuums didn't work, now only have half of their stations operational. In the whole time of my membership I don't think any of their towels have been dry, if stocked at all. When everything works, its great, but my personal draw to Quick Quack was their post-wash vacuums I could use, so I may be moving on at this rate.
-
November 2023 by Mark Hauser
Seriously no better place to wash your car. The Team is amazing! You want to see young adults working hard with a great attitude QQ, on FM 1488 is your place. Gunner has an amazing team old member and new. They don’t miss a beat and never disappoint! Amazing find! You will not be disappointed. Get a membership, so worth it. Especially, if this location is on your way home and/or to work. Easy in and out always!
-
September 2023 by Cliff Schuyler
Great place, with one exception! Staff is very friendly and we are monthly members with two cars. But PLEASE tell your employees to help customers in order that they arrived! Today, we were #4 in the fast pass member lane and no cars were in the other lane. Two more cars then pulled up in the left regular lane only to have the staff come out and attend to them first even though they should have been attended to last.
-
September 2023 by Todd Mathias
Pay Your Money And Take Your Chances. Turned into a horrible rip off and scam. They scratched my son's car. However they want to deny it, repeating scratches horizontally across the roof and trunk of the car weren't there before he went in. They were there after. Tried to resolve the issue before my son went back to college but they stuck with "We will respond in three business days." Tried to talk to the local manager and he hid in the bathroom for 30 minutes until we left. Tried again, and he left for the day. Tried to call customer service - no help. Finally, they posted the note below on Google ( Lord knows they would not call or speak in person) and denied any wrong doing saying "In the rare case of damage, it would appear as short repeating linear marks along the full length of the vehicle along the path of the wrap." This is despite the fact you can stand at then end of the wash and see the last set of wraps going horizontally back and forth across the car. It's a scam. I tried to work it out. They want no part of legitimate claims. Customer service obviously only means the kid in the front giving you wipes. What other words are there besides "Pay your money and take your chances?" I have cancelled my membership and encourage anyone else to use another wash.
-
September 2023 by Ralf Fernandes
something's wrong with the car washthey need to fix it! And start washing cars only when it is working fineI repent for washing my car!
-
September 2023 by Susan Drake
I have used this location multiple times. I have an unlimited membership every now and then when I have the time to go in. Service members are always polite and helpful. Vacuums always work perfectly. Location is always clean. 10/10 would always recommend.
-
September 2023 by Angela C
Do NOT get the ceramic car wash if you have a dark car! It will leave hard water spots all over.The guy working was very nice and gave me a refund after going through the wash another time hoping it would come off (it didnt). FYI- I Mixed 2 parts water to 1 part vinegar and was able to get the spots off..
-
September 2023 by Quiet Ghost
Hey this place is great! The staff are all very friendly and helpful, especially Daniel who helped me when I came by,Great store lead as well! Overall satisfying wash and great place to head to for a nice washServices: Vacuuming
-
August 2023 by Dawn Knoth
Hubby took my car to this location. Kudos to their helpful staff. Thank you for your kindness and excellent service. Also for getting him to get me the deluxe package. My car looks great! See ya soon! ?
-
August 2023 by Jack M
Horrible customer service! I went through the other day, got the highest level of wash, and it scratched my car up real bad. 2x3 foot area with scratches on the roof. Horrible customer service from the manager when asked for help. Manager wasn't there when it happened, the next morning when we waited for 40 min and he was just "in the bathroom," dodged my call all afternoon, and left when I showed up the next day too! Horrible, couldn't recommend less.
-
August 2023 by A1cycler
Dissatisfied. Sunday 8/6/23 11:00 am . CLOSED . With signs saying open 7:00 am to 9:00 pm everyday. I pay a monthly fee to wash both of my cars . This is the time that I have to get this chore done . It is difficult for me to believe that there is no one to open or run this business four hours after it is supposed to be open . I do not normally post negative reviews. However after the last few weeks of multiple vacuums not working and towels not being available and the poor cleanliness of the facilities, this is just not level of business operation that I am paying $55 a month for . Hopefully ownership will correct these multiple issues. There are other car wash facilities that I could take my business.
-
July 2023 by riley nappier
Hayden was super friendly checking me and i didn’t feel like just another wallet he was trying to sell to. the vacuum area was very clean
-
July 2023 by Maurice Stark
Great wash, not too sure about the tire shine. But nice, clean, quick in and out within 20-30 minutes including drying g off truck and vacuuming.
-
July 2023 by Vyacheslav Alex
I was offered to upgrade my membership to Ceramic Duck. I tried it just once and the next day I found very noticeable hard water spots from sprinklers on my car. Before I tried that ceramic coating I also had hard water spots but they weren't so bad and it was easy to remove them. Maybe it's some kind of chemical reaction with ceramic. Anyways, I'm changing my package now back to Good and thinking about membership cancellationUpdate.It's much better without ceramic.No one from the store has contacted me. They answered my email and I was told that the store team leader should contact me shortly. Still nothing.
-
July 2023 by Christian Montgomery
Loved the carwash, thanks Jacob for the quick and easy customer service and the free air freshener. Duck wipes did wonders and the convenient microfibers were great. Worth the membership for the family!Services: Auto detailing