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May 2025 by Franckie J Rodriguez
It very good bank
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March 2025 by Melodie Nighbert
The banker was great. Products available are good. I received a flyer in the mail with a bonus offer and they included it for me. Looking forward to getting the bonus $ for sure.
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October 2024 by Guadalupe Carmona
The manager is super helpful I was in and out of the bank in a timely manner. The only thing I was disappointed about is that they could not get me my new debit card in the Conroe location . It was an inconvenience because I had to go to another bank to get my card and it was 30 minutes away so an hour to and from took all of my lunch break.
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August 2024 by Valerie Ambriz
I love this bank the lady’s here are so amazing and so helpful I’m so glad I got an account here they go above and beyond to help
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November 2023 by Jimmie Smith
Over the past 2 years this branch and the branch in my hometown of Florence, AL, have both helped me navigate the undertaking of my Mom's affairs after I had to assume that responsibility. Ingris at this branch and Cortney at the Florence Branch are awesome to work with.More than their knowledge on banking matters, their genuine care and concern to insure that each transaction or process was handled accurately cannot have a price affixed to it. I have always felt our affairs were in good hands.
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August 2023 by Rey Aguilar
Love this bank!!Have had my business account here for several years. The staff is always very helpful and friendly. High recommend!
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August 2023 by Lexis Grace
Should be rated a 4.9-5.0 Awesome branch really nice people and the manager is so caring and sweet thank you for being the best bank out there to me and my family we all bank here
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August 2023 by Kevin Amilcar Benitez
Ale and Luisa always assist me with my deposits. They are very friendly and ready to assist with whatever they need. I highly recommend 100%
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July 2023 by Emil Kuzmann
Ingris the branch manager at this location was extremely knowledgeable in all products offered by the bank. Very professional and took all the time and patience needed to explain the credit card application process to me. A wonderful experience and I will be looking forward to doing more business with this bank.
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July 2023 by Anna Mast
I’ve had regions over 10years and never had card related issues with them. This specific location needs a new atm. When making a deposit, the atm stole my $200.
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March 2023 by David Koth
No waiting, personal service. very efficient.
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January 2023 by T Roberts
I have had a personal checking account with them for about a year. I recently tried to open a business account. I provided them with all of the required documentation validating my business. They opened a business account and I transferred money from my personal checking to my business account. Over the Holidays, I tried connecting my business account to my online banking. I was experiencing issues so I called their online customer service. They informed me that the bank was missing information so I went into the branch. The branch informed me that they closed my business account because I did not pass the background check on the back end. There is false information that I committed checking account fraud from another bank. I am currently actively working on getting these false accusations disputed (what a hassle). I asked if my checking account was okay. They responded yes. I went to the grocery store and discovered my card was canceled to my personal account. How embarrassing! It was after hours and I had to wait until the next business day. They decided to close my personal account as well. This was an account that has been open for over a year and I have never had any issues with this account. They labeled the account as Fraud and froze the account even though there was no fraudulent activity on the account.There was no fraudulent activities on either accounts. They stated that they would mail me my funds within 7-10 business days. Their decision was to close an already existing account for over a year due to another bank’s false accusations they receive from trying to open up a different account under a different entity as one was business and one was personal. I asked why were they closing my account if there was no fraudulent activity. I also asked if this would be reported as fraud as well since they are closing it due to fraud and they stated yes.I asked how was this possible if fraud has never been committed. They informed me that they would follow up with me before the end of the business day. Once they contacted me, they stated that they lifted the fraud hold and would provide me with my funds from my account. However, now they are stating that they are closing the account due to the account not meeting the company guidelines. However, the account was perfectly fine and in good standing. An issue did not arise until I tried opening up a new business account and they saw the false accusation on my consumer report. It’s obvious that there is no real reason of closing the year old account. Words can’t begin to describe the frustration I feel towards both banks. As this has brung on emotional distress and a huge inconvenience. I pray that this never happens to you. I feel like my character has been degraded by both banks!
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November 2022 by lily kudo
this bank is super "smart". I just do not understand how they operate business like this. worst bank ever in Texas. I just do not believe this is a normal business practice.
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August 2022 by Robert Gibbons
I have Banked their before.
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January 2022 by Charles Grice
Very understaffed...big wait
