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May 2023 by Sherrhonda A.
Prejudice employee. I had two orders one had beer. The self check out lady with blonde hair asked, did you get the age verification I showed her the receipt. She ran to the scanner at the exit to tell her we hadn't paid. I told the exit scanner that we had two orders she proceeds to rescan almost everything our cart. This is ridiculous racial profiling has to stop. I've been a Sams member for 17 years I think it's time I change to Costco maybe my experience will be different. It's so sad in todays climate I still have to endure this on Memorial dad while with my son who serves in the armed forces.
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May 2023 by Damon M.
Rude employee working the service desk at the Conroe location. Slow line at the food counter only to finally get to the cashier and then they ran out of pepperoni pizza. Too bad corporations no longer value customer service.
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January 2023 by Mary E.
always clean.always smells clean. clerks and manager are ver polite and very helpful. instead of telling you isle this or that they walk with you and show you te item.
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January 2023 by Cathy Christie
Well maybe y’all need to get kinder people working the entrance door! I ran in to check a rug out, didn’t buy anything and I was parked right by the door and went out the entrance door ( had a bad hip cramp) and I swear the lady at the door reprimanded me like I was a child and said I had to go out the exit door, needless to say I went out the entrance door. She definitely was on a power trip. I understand if I made a purchase they have to check receipts. Thank you for letting me vent and I at least appreciate that she didn’t tackle me down although I felt like she wanted too!
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January 2023 by Jax U.
Wow I think I love Sam's now because they give out a lot of stuff!!!! I just love it so much
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December 2022 by Livy C.
I tried to return a vacuum and the girl at the return register was a total witch!! She had an attitude, and flirted with her co worker while we were trying to take care of our return. She asked us a million questions as if we had stolen it!! I've returned stuff here before and I've never been treated like a thief!! This girls name is Vianey and I hope I never see her there again!! She obviously had no clue what the hell she was doing or what the return policy is at the store that she works with!! I highly doubt I will ever buy anything here again!! I'll just drive the car xtra 5 min and go to Costco!!
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October 2022 by W. McCartney
really good! Pizza is good if you want something greasy and unhealthy, but also very filling. Drinks are a nice size, deserts are good, pretzels are phenomenal! Hot and Polish dogs are rarely if ever unavailable, and you will rarely if ever be waiting more than 5-10 minutes.
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September 2022 by Nyinbiric Chol Nyiec
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August 2022 by Liz A.
Honestly the rudest staff, literally started screaming at me as soon as I walked in for my membership, like obviously I have one I wouldn't be in there. To add to that I've never been asked to show membership before let alone have been screamed at.
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July 2022 by Katie Laurie
the best gas prices in town.
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July 2022 by Robert L.
Ran out of CO2 on the soda machine. Was charged for the slice of pizza and a drink combo price. Had to buy a bottle of soda separately. It's not much money but it's the principle that annoys me. You are a grocery store and sell bulk cans of soda. Maybe include a can of soda with the he order instead. After all it was poor management in the first place that allowed the soda machines to run out of CO2 in the first place.
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May 2022 by Hunter Bodine
I went there this evening to try their pizza. It was just after 6pm. After waiting in line for a little bit, the worker says the cafe is closing soon and that they can’t help anyone else. The hours state that it closes at 7. I could understand if it was 5 minutes before they closed, but this was 45+ minutes before they closed. Not to mention, the hot box still had a lot of food in it. This was very disappointing and not a positive way to run business.
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December 2021 by Marco Gonzalez
I got a pizza from the cafe and it was undercooked
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July 2021 by Eric R.
Scan and go app allows you to skip the long checkout lines and go. Even Costco doesn't have this app.
