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November 2023 by veronica sheppard
I had a wonderful experience.. the Clerk was nice and friendly and help me in every way possible.
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November 2023 by Janice Lee
Darlene is the sweetest. Get me set up quickly. Very friendly, like we have know each other forever.Prices are great as well.
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October 2023 by Cheryl Kitch
Darlene is very helpful and friendly. She helped me rent a unit over the phone to be ready when I moved from out of state.
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August 2023 by lucy crawford
Mrs. Tammy and Self service storage was great. I had my storage for about 8 months and it was a good experience.
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April 2023 by Milagros Fernandez
The worst place in town: my unit was robbed($2000+ tools). I went to the office to ask for an answer and she told me she was busy at the moment to check the videos. She said I could come the next day to get an answer.I went the next day, but she was off. Then I came the next day, and she said she was busy again, so I could come at the end of the day. So, I went and she said again she could not check because she was busy. She kept me in the same situation for a week.The last time I went, she said she couldn't show me the video. I told her to save the video to show the police, because I understood that she couldn't show me the video. She said yes, sure, so I decided to call the police. When the police arrived, they requested the video and told her to call them when it was ready. A week passed, so I came back asking why she never called the police to give them the video. She said, 'Oh, I understood that they will come to get it,' so I told her I'd call them to come. When the police came, she said the videos were automatically erased after ten days.Who doesn't preserve the evidence of a crime to protect their business? After she told me that this never happened before in her business, she never cooperated with me or the police. I think she has something to do with this break-in and she is hiding something that makes her business liable.Finally, I checked the other unit she told me was robbed too, but it had no sign of forced entry like mine. Stay away from this business if you don't want to lose your belongings."
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April 2023 by Kayla Findley
Clean and spacious nice priced
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March 2023 by Angel B.
The worst place in town: my unit was robbed( more than two thousand in tools). I went to the office to ask for an answer and she told me she was busy at the moment to check the videos. She said I could come the next day to get an answer. I went the next day, but she was off. Then I came the next day, and she said she was busy again, so I could come at the end of the day. So, I went and she said again she could not check because she was busy. She kept me in the same situation for a week. The last time I went, she said she couldn't show me the video. I told her to save the video to show the police, because I understood that she couldn't show me the video. She said yes, sure, so I decided to call the police. When the police arrived, they requested the video and told her to call them when it was ready. A week passed, so I came back asking why she never called the police to give them the video. She said, 'Oh, I understood that they will come to get it,' so I told her I'd call them to come. When the police came, she said the videos were automatically erased after ten days. Who doesn't preserve the evidence of a crime to protect their business? After she told me that this never happened before in her business, she never cooperated with me or the police. I think she has something to do with this break-in and she is hiding something that makes her business liable. Finally, I checked the other unit she told me was robbed too, but it had no sign of forced entry like mine. Stay away from this business if you don't want to lose your belongings."
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January 2023 by Sandra Escobar
There was communication throughout the day to reserve a unit, yet they failed to give me important details that could've been found on their website. I admit that I failed to do research, but good customer service never fails anyone. The customer service I received was horrible near the end, as the finger was pointed at me instead of having the courtesy to provide small details about what services they have and don't have in the early stages of reserving. I was driving from Houston to Conroe, communicating that I was on my way, it was already settled that I would arrive before closing hours (4pm ), but as extra details was given in the last minute I got frustrated, and then being blamed for everything just made me turn my truck around. I had planned to invest more at this location, but I dodged a bullet on this one.
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October 2022 by Roy H
The best storage place in Conroe!
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July 2022 by Keith Merritt
For lots of money you can store a little of your property ! This place is the best. If you want a really good deal on draining your wallet, it can't be beat !
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August 2021 by Star P.
Wonderfully friendly
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May 2021 by Virginia Higdon
Was told my last month rent could be pro-rated , after renting for several years there i did not specifically remember exact wording in contract,In short I was told one thing in person and later was told " to bad , its in the contract ."Don't expect any consideration for your money here , they can and will lock your access and charge you late fees whenever they want , No Matter What Is Agreed Upon Verbally . They Will Lie .
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September 2020 by Nichole Richardson
Management is super friendly and knowledgeable. The units are clean, well lit and the climate control units are well controlled. Will definitely recommend.
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September 2020 by Katie Payne
Wonderful customer service. Very easy and pleasant to work with. Units are clean and easy to access. Definitely recommend
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July 2020 by Katherine kelley
Darlene was such a sweetheart Iwould highly recommend this storage place
