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January 2024 by Kelly Connell
If you are looking for a business that is kind, professional, timely, and reasonably priced, these are your people. I live in downtown Houston but get all of my service work done at this location because I know they are going to give me a fair deal and do a fantastic job. Highly recommend!
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September 2023 by William Osinski
Fast friendly and organized. I’ve used them 2x for extensive repairs!
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August 2023 by April Woodley
Excellent customer service, a very thorough assessment of the damage, and good work. Dustin kept me informed of the status regularly and my vehicle was clean and ready when I was told it would be.
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August 2023 by Edd McMayon
The worst service I ever received. First they wanted to total our car, then they decided to put used parts on our car. The workmanship was terrible and the paint didn't match. I will never go back there again.
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June 2023 by James Shaffer
Computer systems were down so I had to come back to drop off car. Nice service thus far. Longer wait due to aftermarket parts
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June 2023 by Gerry Hashimoto
They have worked on my car twice and have done a great job.
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May 2023 by Tommy White
Had my Impala repair there and after it was fixed, the trunk was leaking. They put it back in the shop for another month, got the car back and trunk still leaking. It has caused electricity problems. I have been trying to hold of the GM Dustin Grimes for about 3 weeks he will not return my calls.I have spoken to a lawyer and Abc13 and Fox26.
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April 2023 by Christina Verdiguel
Save yourself and your vehicle from this place. Had our truck sent to this location because my insurance company is paired with it. Big mistake on our part, should’ve sent it to the dealership. They are a bunch of liars who don’t pick up the phone. We physically had to go up to that location twice because we couldn’t get ahold of anyone to get an update on our truck. They lied to my insurance company about its progress and when it would be done. And they were just dodging our concerns left and right. When we finally go to pick it up and drive it home, it’s way worse than before. Our front tire was loosened and had the truck shaking like crazy. They didn’t do the job that we needed done, but instead made our vehicle unsafe to drive. Dustin Grimes is the manager at the shop and my husband let him know that we will never return to this location. The worst customer service I’ve ever encountered
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March 2023 by edward wright
Excellent, expeditious, and professional. Highly recommend to anyone needing quality services for their vehicles. Superb job repairing my wife's vehicle.Service: Body & Trim
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March 2023 by Monte Harris Lane
Ashley was very polite and professional with helpful.... She was prompt in getting my quote the next day on my Lexus
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February 2023 by Char
Service King Collision did an awesome job on the body repairs on my vehicle. They contacted me 3 times a week on the stage and progress of the work performed on my vehicle. Much appreciated!!!Services: Painting
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January 2023 by Samuel PERSAUD
No one answers the phone and even if ur insurance call them to call you they don't call you. It's been 7 days since they were contacted by my insurance
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January 2023 by Daniel Moreno
Exelent quality good place to fix your car
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October 2022 by Saul Garcia
My vehicle went in for body repair Windshield and taillight replacement. Body repair was decent but now experiencing electrical problems on taillight and my vehicle was returned filthy. No attention to detail at all. Suggest using a different location the staff here lack professionalismServices: Body & Trim
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October 2022 by Adrian Johnson
Currently having my vehicle repaired after having a Collison. Service King started out well when beginning the process making sure parts were accounted for with my insurance adjuster. However once the shop began work it has been terrible experience ever since. To start there is no communication from service king regarding updates on your vehicle. We came up to the first date of completion with no call. On the due date they said they found additional damage and waiting on parts which delayed it being completed. We would not have known unless we called. The second due date came around and again no communication about any delays. We called and the car is still in the body stage no where near complete. They informed me the car would be in paint the next day which upon checking did not happen. Currently have a due date on Friday the 14th which calling today did not recieve any answer or callback. I have talked with the manager who informed me he would call me back with surprise no callback. Now we are currently paying for the rental vehicle as we surpassed our insurance coverage and building up credit card debt to cover the charges. DO NO REPEAT DO NOT USE SERVICE KING FOR YOUR VEHICLE REPAIR!!!Services: Body & Trim
