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November 2023 by Robin Peterson
Found SVW on a web search to see if I could get help with a 30+ year old Kenmore. James and Tammy were so helpful in explaining what is broken now and what will continue to happen. I knew this day was coming and my husband encouraged me to start looking for a new machine. They spent so much time with us showing all the options and new technology. Ended up getting one that I know I will love for the next 30 years! Thank you guys!
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October 2023 by Shell P
I’m sure there are nice qualities about this store such as the repair portion, however the machine sales guy, James is ridiculous. I don’t know how his sales tactics work, because I feel he turns more people off from buying a machine from there than he does successful sales. I was in the store- not to look at machines - but to see what other supplies the store had to offer. James just would not let up about a new machine even when I repeatedly said - I’m not here for a machine. Geez. Since I left the store - in a hurry to get out of there - I have spoken to 6 other sewing people and they also shared my sentiments about James. One friend even said that he is off on Wed and that’s the only day she will shop there but she avoids the store. The other 5 friends would not go back to the store unless an emergency- which is how I feel. One of the 5 friends drove over an hour away to buy a machine from somewhere else. And we all agreed we would never buy a machine from there because of this 1 guy.I like to shop local but James is why we all decide to use Amazon for thread, stabilizers and every other embroidery thing you can think of just to avoid this store. And if Amazon doesn’t have it, there are plenty of online stores that do. Or a trip to Spring is not a problem for any of us.I would not recommend shopping there or buying a machine from their bully obnoxious sales person.
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August 2023 by GadgetsAndThreadsDotCom
Recently searched the internet for a place to buy a sewing machine for my spouse and found this place. Come to find out, they are the place to go for sewing machines of all kinds/sizes and they have fabrics/hardware/accessories for sewing as well. The people are friendly and the location was really nice, highly recommend!
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August 2023 by Denise Stahl
My beloved sewing machine died, I had it for a very long time, it was such a workhorse. Unfortunately it was of the age that parts were no longer available. So I started my search looking for a machine that was at least comparable. I settled on a Janome machine and called around. I spoke to James at the Conroe location. James was very informative and understood exactly what I was looking for. Based on his recommendation I purchased EXACTLY the machine I wanted and needed. Absolutely no pressure to deviate from what I was looking for, so refreshing. When checking out, James inquired what type of thread I used. I was very pleased to know that he understood the benefits of quality thread and how it behoves the sewist to use that thread rather than what is cheaper. In short, I have found a place without high pressure, a place that is supportive, a place that carries quality supplies, machines and stands by them.
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June 2023 by Sherry Salee
Gifted a Serger just prior to COVID, unable to take the class to learn about my new serger. Fast forward 2 years, I called and asked if I could still receive an in-service. Met with Susan at the Conroe store and she was an absolute delight, very patient, great teacher and now I feel like a whole new world has opened up for me with sewing.
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June 2023 by Penelope b L.
I just bought an embroidery machine from them and they were great. Staff is friendly and very helpful. I love my machine and whenever I call to ask a question, they have the answers at hand. Jacqueline and Quinton were both so great. I will enjoy shopping there for a long time.
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June 2023 by Cathy C.
James was great! I love my new machine. Looking forward to learning more about the machine. Ken the manager was awesome as well! TOTALLY love this place!!!
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May 2023 by Kim H.
Very nice place. James was very good and finding the problem with my Janome sewing machine . I wound up trading it in for the newer model . They were easy to work with and very friendly ! Kim Hodne
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April 2023 by Paula H.
I have purchased 2 machines from them and am very pleased with the service and the purchases. The staff is professional and knowledgeable. The store as a good inventory, as well.
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April 2023 by Leon C.
Walked in with an old Singer machine to get repaired and cleaned and walked our with a new Janome. Super deal super service super experience. Thanks James for great experience.
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March 2023 by Kim Wilson
I took my 10 needle Brother embroidery machine to them for routine service. Tammy told me it would be 3-4 weeks before I would get my machine back. I expressed that I really needed it back before then. She said they would try. 5 days later they called me and told me it was ready for pickup!!! 5 days folks!! You can’t beat that kind of service!!! When I pickup my machine I told Tammy that I was having some issues with embroidering on hats. She sat patiently with me for about 2 hours explaining and showing me the tricks to the trade. She was fantastic!!! What an unexpected blessing. Thank you Tammy!!!
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March 2023 by Sandra R
I stopped here looking for fabric and left with a new sewing machine! It’s a great machine and the employees were very knowledgeable about the machine. I love that I can get the machine annually serviced and cleaned and any other repairs needed all at the same location. Great store and great service!
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March 2023 by Gail K.
I went to the Conroe location and James was very helpful and knowledgeable. I got a sewing machine cabinet for a fair price. I'm very pleased. Gail K.
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February 2023 by Linda Hardwick
Bought my most recent Janome sewing machine from the Sewing & Vacuum Warehouse. they have a huge selection of machines and all the accessories to go with them. In addition, they have a cleaning and reparing service. Their large selection of fabrics and notions is a handy addition to the store. I highly recommend this store.
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February 2023 by Jennifer Miller
I have started shopping here when I started making quilts. I bought my Janome and love it. The people have been very helpful and I learn little tidbits from them almost everytime I come in. I've "rented" their longarm machine twice for big quilts and I've use my machine for smaller quilts. Jocelyn was very helpful the last time I was in and I can't wait to show her my lasted quilt.
