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April 2024 by Rachelle Contreras
If I didn't have to mark a star to post this I wouldn't! This hair stylist doesn't deserve any stars! More like a thumbs down rating! Rudest women ever. My friend had an appointment to get her hair cut and the stylist didn't won't to take the time, or maybe didn't know how to fix her hair in the style she wanted and told her that her type of hair couldn't be cut like that and she couldn't make her beautiful! She said some other things as well that you should never tell a customer and then butchered her hair. Needless to say she left crying due to the things the stylist told her and the fact on top of what she was told the woman butchered her hair! Shame on you Smart Style for allowing rude untrained people to represent your company! No wonder your not in most Walmarts anymore!
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April 2024 by Michael Goodman
No complaints. Inside Walmart. Quick short-hair haircut that was like $23 or something
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February 2024 by Kristy Hutchins
It’s unfortunate to make this review. I recently had shoulder surgery so my husband got me out of the house to have a break and we went to the store (Walmart) for some things. While there he mentioned about having my hair washed. It would be helpful and nice to have done.When we walked in to the salon we were greeted. The lady Marie said, “ oh honey you need your hair washed” really sweet it was because I’m in a sling and she knew I needed help.She took me to the washing station and started my hair.There were two ladies just sitting in the chairs like they were family or friends to Marie.Marie asked if one of them could go look for another lady. This other lady wanted her hair done also but went shopping instead.Marie then started changing her attitude towards me. She didn’t want to condition my hair but I said I needed it to help with any tangles.She goes on to talking with the other two ladies telling them that they needed to find the other lady so she can do her hair and that I was a shampoo only.I asked about having my hair dried one because I couldn’t physically do it myself and two it was actually a cold day outside and really didn’t want to go out with a wet head. I told her that I normally have my hair dried with a round brush. She came back at me saying that she wasn’t going to round brush dry my hair because one it would take to much time, my hair was to long for her, and it would hurt her wrist.I was just shocked at this point to even be treated this way.The other lady now shows up and Marie ask me to sit in a styling chair while the other lady goes to the shampoo stationMarie then ask one of the other ladies sitting down if they would come and dry my hairI could tell they were not wanting to do it. Not that they didn’t want to but that they didn’t work there.So the lady starts to dry my hair and apologizes several times to me because hair would fly into my face. She obviously didn’t know what to really do but ai just kept thanking her for even doing it for me.I didn’t have her dry my hair all the way but enough for me to leave.Marie then says I’m not going to charge you for the wash. I said no you need to still charge me for the service. She was frustrated because that meant she had to stop taking care of the other lady and check me out.I asked if the other two ladies could check me out and she said no they don’t work here.So at the register I’m still being polite and I still gave her a tip of $10 which would have been more if she would have actually taken care of my hair the proper way.She then says she would give the tip to the lady that dried my hair. But then says that maybe not because she pays her bills.Some of the things that were said to me during this visit really were unprofessional.I thanked the other lady again for drying my hair as I walked out.I was so shocked at how awful I was treated.I know it’s not the best looking salon and it’s in a Walmart but sometimes on visits before I have had some really great stylist do my hair.I will never go back to this location and I really don’t think Marie should be working as a stylist since she can’t preform certain task and it will hurt her wrist.If you go to this place don’t have Marie work on you.I’m sorry to even write this review but I have never been treated this way and i don’t want anyone else to go through it.
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August 2023 by b purdon
My daughter has autism and Rebecca was patient and fantastic with my daughter she deserves a raise I have never had a better experience she was the best!
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March 2023 by Candida Garcia
I checked the official website and it said they were open until 7 pm. I arrived at 5:15 and signed into the kiosk. One person was getting their haircut, and one person was in front of me. When the stylist, I Rios, finished with the first haircut, she came over and rudely asked what I wanted. I told her I had already signed in. Ms. Rios, the stylist told me that they were closing at 6 pm and the other person waa her last haircut of the day. I pulled up the official website and showed her that it says it closes at 7 pm on Fridays. She got rude and snippy and told me she was leaving at 6. I told her I was going to write a review on Google as well as their website and again getting rude she yelled, "GO AHEAD." Notice my pictures of the website. Notice my pictures of the closed store at 5:53.
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April 2022 by Renee D.
Called for an appointment today & was taken in at the appointed time. Having my hair root touch up this afternoon. While waiting for my color to set in. I watched Maria transform an elderly lady's grey hair with a haircut, shampoo & blow dry & style. The elderly looked years younger. She is knowledgeable too sharing tips on controlling falling hair problems using biotin hair products & supplements. Had deep conditioning done as well & am pleased with the results. I look ages younger. Wow! Will definitely go back. My friend saw me the next day, & said you look great. I feel great too, thanks to Maria!
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October 2021 by Vanessa M.
I was looking at prices to get my hair done I asked the lady to give me a price for my hair she was sitting behind the counter and the other lady was in the back doing I asked for a price I said OK can I book it later cause I didn't have very much time she said yes I came back that same day to book it for tomorrow I wanted it as early as possible because I know it's gonna take a long time I wanted it for nine the earliest they had was 1130 I get here at 11:15 and she tells me she can't do my hair because my hair is too damaged she couldn't have told me this yesterday and I asked her she said she was busy she was sitting her butt right there in the seat not doing anything and she could've told me this yesterday I would've found a different salon that could've done my hair it's of wasting half my morning figuring out what to do until I can come up here worst service ever I would never recommend this place to anyone would be recommend them to my worst enemy. I wouldn't even give them a half a star!!!!
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August 2021 by Sherri Young
Did not do my hair as I asked had to redo it was there for hours and still was not done the way I asked
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August 2021 by Steve Mordaunt
Great place for a haircut. Excellent service.
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August 2021 by Amy ward
Maria did an Amazing Job on my hair
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July 2021 by Angie Otaku_Mom
Stylest was very friendly. She was alone working cause others didn't show up and she was super busy but she still took the time to do what I wanted.
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February 2021 by Kathy Clark
Love my new style. Katie is awesome
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November 2020 by Princess Flowers
Gina was very disrespectful
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October 2020 by Mike Herbster
They don't do beards because of covid 19.
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August 2020 by Traci Bolcerek
Made an appointment with my favorite hairdresser and when I showed up, she was speaking with some people that "walked" in instead of making an appointment. Asked if she could help and told her I was her appointment. She chose to cut them instead of stand by her appointment. They were not even seated. I showed up 5 minutes early. In my opinion that is very unprofessional. I would have waited if they were in her chair and almost done. When I called her later, she did not care.