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March 2024 by Elisa
They are always very friendly and provide fast service. The store is always neat and clean, and they are very helpful and knowledgeable about everything in the store. I know I'll get in/out quickly, with very reasonable rates!
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February 2024 by John Williams
Courteous staff and prompt service!!
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January 2024 by Solomon Mines
Horrible Notary , and very rude people
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December 2023 by Amberlea Kirby
My package was suppose to be delivered on 11/21, I paid for extra for it to be delivered on that day.
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December 2023 by Patrick “& Adrienne” Walsh
Fast courteous happy service!
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December 2023 by Meida Ramirez
They put tape on my package.
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December 2023 by Sam Hall
Great service and very quick in and out.
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December 2023 by tommy lahman
Straight trash, they couldn't tell me why my overnight package i paid 50 bucks to ship got delivered 5 days later to this ups location instead of overnight a day later at my house. Than gave me a number to call but its a freaking robot instead of an actual person. So unprofessional its gross
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November 2023 by Chris Saner
Very helpful, packed items for shipping reasonable price. One star deduction for not being able to ship using receivers ups account.. Otherwise nice location, I will use them in the future
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October 2023 by Khadijah Bates
Ridiculous price for print and copy . FedEx print and shipping I recommend !
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October 2023 by Jennifer C.
UPDATE: I had ZERO problem dropping off this package at another location..AND they were very welcoming, friendly in doing so!I hated to give them even a 1 star. Every single time I take something labeled (correctly!) to drop off they nit pick it! I have been shipping w/UPS a LONG time and the last few visits at this particular location have been irritating and aggravating. All of my packages are always labeled and taped correctly so there truly is no reason for them to be this way. Anyway one time I went in to drop off a package (from FIGS) and I was mailing it back to Figs in the same box. The girl inspected it looking all over the box and I asked her “is everything okay” and she said “the box is not supposed to have writing on it”…Um maam..that’s a factory made box from the company that shipped it to me. I was just returning an item to them in the exact same package I received it. She took the package but was hesitant about it. Today I go in with a little box, taped and labeled. This time the girl said we can’t accept it because it’s wrapped in brown paper!? UM WHAT!? If I didn’t wrap it, they would have said they couldn’t accept it because of factory writing ON THE BOX! I have never had this much of an issue with UPS. It is just this location! I never have problems anywhere in else! I will never go back and I’ll be sure all of Conroe, Montgomery and surrounding areas choose other locations too! Ridiculous!
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October 2023 by Zaid Takriti
The team was great helping me to ship ,they were professional and patient. All the respect. Special thanks to the manager I believe, a young tall guy. I recommend this place over other UPS stores
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August 2023 by Ashley Beard
The customer service at this place is awful. I have gone 2 times now to redeem them from the first time & it’s still a nope for me. The attitudes they have seem like they don’t want to be there or help. If you’re going to be a 3rd party to support Amazon returns, then you need to help customers understand what they’re missing. Not rush me out the door because you’re about to close.
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May 2023 by bre Wentzel
Super nice employees, good atmosphere, speedy service.
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March 2023 by MR K
Customer service just doesn't seem to be important to this location, which is surprising because that seems to be a priority at other UPS Store locations. I always feel like they're annoyed just being there. Today they wouldn't accept my Amazon return because it "wasn't packaged correctly", though it was packaged the same way I received it. Took it to another location with no problems. Won't do business here anymore.