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August 2025 by ADEOLA ODUTOLA
I want to take a moment to highlight the exceptional team at The UPS Store on West Davis Street connected to H-E-B. Their service has been nothing short of outstanding and has truly been a joy to experience.
From the moment I walked in, they’ve known me by name—a testament to their commitment to building genuine relationships with their customers. The owner, Vishrut, has gone above and beyond, consistently helping me navigate challenges and allowing my business to thrive.
A special thank you goes to Christy, who is an absolute powerhouse. Her reliability, professionalism, and ability to always rise to the occasion have made a significant impact. If I could give them 10 stars, I would—unfortunately, the system only allows 5.
If you’re in the Conroe or The Woodlands area and need a place to ship packages or handle business logistics, look no further. This location sets the standard.
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July 2025 by Mary Jo LAWRY
I use this store in Conroe all the time now for printing and Vishrut is amazing! Thank you for being so helpful and concise!
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April 2025 by Norma Jean
Quick, professional service. I know I can trust that my packages will be delivered.
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March 2025 by Bettina Parker
The older lady helped me , when Amazon wouldn't ! Very happy with my service !
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February 2025 by Daniela E
Rude customer service. One of the male employees made some rude comments when I entered the store. Won’t be returning.
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February 2025 by Jamie Bartholet
The staff that runs this store are awesome. They are always courteous and professional !!!
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January 2025 by James Rushing
I called this store asking for a copy of a tracking record that I could no pull up on an ups tracking record. She emailed the records and you can see she named the file rude customer. Now that’s some great customer service.
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January 2025 by Kristianna Hall
Was way overcharged for a shipping label. I ship things constantly for my nonprofit supporting families that have had a child die and I have never once paid for you or any other location to print a single shipping label. The cost to have you guys print it was half the cost of shipping the entire package and I was lied to about the actual total.
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January 2025 by Gerardo Flores
Beware of you having to email them the shipping label and they print it out they will charge a fee. Not that I have issues paying fees for things I know is needed. But they are printing receipts on the same paper they are printing out the shipping labels. He also printed out another label on printer paper that was completely unnecessary to have printed. Little bit of a scam to say the least.
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January 2025 by Maddie
This particular store was AMAZING!! There were 3 team members there working the counters - the one that helped me was on a make-shift counter. They were friendly, quick and worked well together. There was one customer after another and there was really no wait. I went in twice the same day for help!
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January 2025 by Thomas Sheen
Rude customer service
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November 2024 by Trinity Willis
50% of my Amazon returns never get completed when I use this location. I’ll go through the process, then a month later I will get a notification from amazon that they were never received (even though I have the receipt.) It only happens with this specific UPS location. I’ve never had an issue with other locations or through Kohl’s returns. Absolutely ridiculous.
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November 2024 by J \u0026 C Elam
Excellent service and friendly staff!
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November 2024 by Lala
Such poor management! I walked in and literally was yelling on her employers ear for whatever the reason. No manager should ever be bossing anyone in such way. She either needs to be terminated or not even work in customer service if she acts the way she did to the employees at this store. If you don't like your job just simply find another one.
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October 2024 by Terri Blevins
Efficiency and cordiality and helpfulness
