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February 2024 by Nicole Lang
Terrible!!!! The manager was SUPER rude. The lady at check out didn’t know how to take our tax exempt form and the manager didn’t even help her. She got an attitude with me and said my form was wrong. It’s a state agency, the form is correct. The lady didn’t know how to put it in and the manager couldn’t be bothered to walk over and help. I will NEVER go back to this location.
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February 2024 by Janice McCreary
Vishnu’s was an excellent at being patient, intelligent, kind and helpful!!! That’s why I love this UPS Store!! Great Service!
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February 2024 by Sandy Lee
I use this location a lot for Amazon returns and the level of service (it is excellent! Jessica is one of the best!) is never a disappointment. They are courteous, efficient, and always busy but I am never there long, usually 5 minutes or much less. I’ve always had a good experience at this store! Thanks so much!
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December 2023 by Clay Kocian
This was the first time I have shipped with UPS and honestly I have no complaints, I went in as soon as it opened and the lady at the front desk walked me through everything.
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December 2023 by GKCRAC 88
By far this is the best customer service I have received in 20 yrs! After going to the United States Post Office in Conroe & being told the lady that sells stamps “wasn’t in today” & no one else could sell me stamps, I called the UPS on West Davis. I was looking for a particular design on postage stamps & called to see what this store had. I spoke with Vishrut. He was so kind & patient to describe the stamps he had. Unfortunately, his stamps weren’t what I was looking. As I was about to call somewhere else, Vishrut called me back to say he had a few other choices & described them also! I was so impressed with his desire to help me, I bought the stamps even though they weren’t exactly what I was looking for. At the store, he was just as helpful, polite & respectful to me as he was on the phone. I appreciate the extra time he took to help me & will continue to use this store. Great job Vishrut!
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October 2023 by Josh Stone
^^^Yep, That's FIVE STARS^^^I have been using this location for years and it has always been better than any other location that I have visited so far. This one is under new Management by Jessica which impressed me well enough to tell her how I had noticed and admired her ability to handle up to four different people at the same time and was fast and very efficient at getting things done and absolutely excellent demeanor. This is the place to go for fast and friendly service.
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May 2023 by Rob Z
I don't get why so many negative feedbacks because I've NEVER had an issue here. Are Americans that so shallow and spoiled these days? I've been spending the last 4yrs in Africa on an ongoing basis. Come over and visit and spend a month with me and you'll gain a whole new world view, and maybe, just maybe you'll walk away a little more thankful for how good you have it here in these United States.
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April 2023 by Dhairya Shah
!!!NEW OWNERSHIP!!!Thank you to the owner and his team.Was there to get some paper notarized, making copies and to ship it out. I didn’t know how to use the copy the copy machine the owner helped me even when he was busy, didn’t feel like i was rushed or anything. Overall it was a 10star experience with this UPS store. Would definitely come back and will recommend friends and family to go there for the best treatment.
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April 2023 by Glenda Martin
The best‼️ Friendly, professional, always willing to help‼️ The only UPS store I found in Conroe or Willis. That is nice every time you go to them they don’t act like they don’t have time for you like the other locations in the area‼️there not offended that you bring your Amazon packages to them‼️‼️Thankssss for always being the best‼️
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March 2023 by Tobi Dahl
Worst customer service ever. This used to be my go to store for shipping. The young girl behind the counter was lazy and couldn't seem to do her job, other employee was too busy sitting on counter playing with his phone to try and help.
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February 2023 by Sue S.
If I could leave 0 stars I would. The customer service at this location is awful! I have a business & use ups twice a week. The young lady helping me added a signature without asking me. I did not want signature with delivery mind you I deliver handbags weekly to the same address. I had to physically go to Pearland to their ups location and pick up the package myself bc the person I was delivering to is never there to sign. The assumption of the associate was ridiculous and she said when I asked for the manager's name I'm his daughter he's not going to do anything. I delivered the package myself I asked for a refund she said no. So basically stole my money as I drove to Pearland and delivered my own package. Don't go here it's worth the drive to go anywhere but here!!! Do not recommend this place they're a joke.I now drive further to the ups store on Frazier I've never had a problem since switching locations.
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February 2023 by Priya M
Great customer service. They did good job with printing our photos. Very cost effective.And very friendly person did notary for us.
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February 2023 by Shannon Woodward
Don’t get your passport mailed here. They messed up one of my photos when stapling and almost messed up the other one and had no idea what they were doing.
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November 2022 by Steven Griffitts
We are Interested in diversifying our holdings and was hoping to speak with the owner.
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October 2022 by Henrik Poulsen
Arrived monday October 17 where they, according to themselves close at 7pm, but at 5 30pm they were already closed. 30 minutes driving back and forth wasted