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February 2024 by Linda D.
Our phone and accessories upgrade appointment went smoothly because our representative was so knowledgeable. We had a good time spending money! Thank you.
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February 2024 by Billy D.
Very informative and patient!! Excellent knowledge base of equipment. Excellent communication skills. Sold us the whole package for $1.49 (LOL)!!!!
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February 2024 by Daniel Bingham
Kay Kehan was awesome. Knew exactly how to resolve my issue. Answered all my questions about my plan compared to the other available plans. I was in and out in 15 minutes. Would highly recommend this Verizon location.
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February 2024 by Cheryl & Kevin Morris
Andrew was so patient and amazing helping my daughter and I upgrade our phones. We have been going to this location for many years, and we've always been satisfied. Thank you for the great service and for Andrew going above & beyond!
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February 2024 by Ron Wheeler
Kay did give me a very professional service will keep coming back
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February 2024 by Cathy Sudduth
Wajeeh was very helpful and patient explaining and setting up my new phone.
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February 2024 by Gerri Shepardson
Visited the store to trade in my old Samsung for an iPhone. Andrew helped me select my new phone and with an incredible amount of patience switched everything I had on my old phone to my new one plus gave me a tutorial on how to use my new iPhone and answered a multitude of questions. Very pleased with my visit today.
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January 2024 by Lynn Chapman
Wajeeh did great helping me upgrade my I-phone and getting a new iPad for a very reasonable price.
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January 2024 by Paulette Norman
Wajeeh - Great Help! Very Patient and Kind and Knowledgeable
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January 2024 by Caroline Griffin
Wajeeh did a great job! Very patient and explained everything to me.
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January 2024 by Trey Alexander
Verizon store at 105 made my go through hell and back kay here fix my thing on my account in less then 10 min ?
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January 2024 by Richard Beavins
Erik is a very patient young man, he had helped me with my insurance claim to a phone I had bought a month ago that got stolen. Thank you erik!
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January 2024 by rachel west
This is a franchise store Verizon Wireless corporate completely made it right! They accepted the return of the phone and waived the $50 restocking fee. They accepted the Apple Watch back and waived the damage fee. They placed my account on hold until all of this was resolved so I wasn’t paying a huge bill.Every Verizon Wireless employee admitted that an Apple Watch was not a great recommendation for a 7 year old. I’m grateful for Verizon Corporate they were extremely understanding. I will never return to this store or recommend. It felt like I was dealing with a car salesman. Lesson learned.I went in for a simple request. I had ordered a gizmo watch for my 7 year old and it was delayed in the mail so I went in seeing if I could get one from the store. The salesman told me that the Apple Watch was comparative and had the exact same features etc. It’s not for multiple reasons and not at all appropriate for a 7 year old boy. It was scratched to heck the day we got it and he couldn’t use it. They also talked me into upgrading my phone (which he said was practically free and I would get the watch free)I tried returning all of the devises and was told if I returned the phone they would charge me a $181 restocking fee and I would have to pay for the watch! He tried then telling me I couldn’t return it because I was missing a tiny plastic piece inside the box! I never wanted a new phone or an apple watch I wanted a simple gizmo watch for my child.To top it off I get home after hours in the store to a notification stating there was a notification of a password data breach at the exact time I was in the store. The salesman was downloading different apps to try and back up my old phone to transfer and coincidently now I have a data leak notification for all of my accounts including my business accounts.I’ve been with Verizon for nearly 20 years. I can count on one hand the amount of times I’ve ever complained. This one was the worst.
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January 2024 by Molly Stefan
Great service from Andrew!!! All the staff were super professional and patient. This location had a short wait and I highly recommend getting your Verizon needs here!
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January 2024 by Debbie Weir
Incredible customer service from Wajeeh. Thank you for everything you have done to help us.
