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September 2023 by Marty F.
They need more help answering phones You can be in hold for an hour or more. Pharmacist overworked
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August 2023 by Lyndsey M.
I went in for passport photos and had a terrible experience. Someone from the front cashier called for assistance and a lady came up. She was pretty rude and definitely seemed like I was bothering her. She quickly took my photo and printed it before I could even look at them. The quality was TERRIBLE. There was a green hue around my mouth and she cropped them terribly. I didn't know you could retake them or get a refund and after her demeanor, I just wanted to leave. I went to another location and re-took them and was given a refund after the cashier saw how atrocious the original photos came out. The name on my receipt was Amber. DONT RECOMMEND.
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July 2023 by Gregory Uhler
My Doctor sent in prescriptions to this pharmacy. When I went to pick them up I was told that they were being filled in Dallas and I would get them tomorrow. I was then told that I had to call if I needed them sooner. Then another person told me that it was Walgreens policy that the prescriptions were not filled until the next day. When the doctor prescribes a medication, it isn’t for next the next day, or when the pharmacy decides, it is for medication that the doctor determines is necessary for you at that time. Walgreens just lost another customer with their asinine policies.
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June 2023 by AP M.
Yesterday (6-14-2023) my wife dropped off a prescription written after my surgery that morning. She was told it would be 2 hours. Not a problem, she went back in 4 hours and was told they hadn't filled it yet. The tech said "there are 80 (yes, she said 80). prescriptions sitting there and none of them have been filled." The pharmacist was standing right there and made no comment. Disgusting. Are they trying to beat CVS out of cellar position. And don't try to escape responsibility by saying "we were very busy." The pharmacist at the very least should have tried to acknowledge the problem and not the tech.
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May 2023 by Google user
Went through the drive through pharmacy today and the customer service I received from the pharmacy tech Charisma was terrible she had a nasty attitude as if the Goodrx coupon was coming out of her paycheck, we will be transferring pharmacies.
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April 2023 by Optimal Transport
Went through the drive through pharmacy today and the customer service I received from the pharmacy tech Charisma was terrible she had a nasty attitude as if the Goodrx coupon was coming out of her paycheck, we will be transferring pharmacies.
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December 2022 by Cindy McIntyre
I transferred a prescription to 4870 West Davis in Conroe b/c the RX Saver coupon showed the best price & I don't have insurance. Even though the coupon says "show at any Walgreens" and it was for 90 mg and 90 tablets which is what the prescription was for, the pharmacist refused to accept the coupon. He said he could not get the brand it called for but the coupon says generic for Armor Thyroid and does not specify a brand. I told him I didn't feel that should be my problem but he didn't care. I transferred to a different pharmacy.
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December 2022 by Zachary H.
Worst experience ever. Waited 1 hr and 10min in the drive through. There was only the car at the window in front of me and a car behind me so I could not get out of line. Ridiculous. I get to the window and the lady was irritated that I was there
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December 2022 by Alan F.
Staff is friendly and helpful. Always a pleasant experience when stopping by! Being new to Conroe they even recommended places to check out
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September 2022 by Krystina Maria
Always check your prescription before leaving the pharmacy to insure you have not been shorted medication. This location does not take responsibility for *their* mistake when shorting medication, especially when you've been taking the same meds for 10+ years and have never had an issue before.
If you've been shorted - you can contact: Texas State Board of Pharmacy with a formal complaint as well as the DEA by filling out Form 106.
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September 2022 by Krys J.
Always check your prescription before leaving the pharmacy to insure you have not been shorted medication. This location does not take responsibility for *their* mistake when shorting medication, especially when you've been taking the same meds for 10+ years and have never had an issue before. If you've been shorted - you can contact: Texas State Board of Pharmacy with a formal complaint as well as the DEA by filling out Form 106.23810 license number I was given over the phone by a pharmacy member after informing them it was to be made available to the public per TSBP.
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May 2022 by Samir Djogic
Pharmacy is super slow. Took over 45 min a car.
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August 2021 by Charles J.
This is the worst Walgreens in existence. We made appointments to get a flu shot. Arrived early with paperwork filled out. Had to wait in a long line. Not enough staff to handle customers. Finally got to see a person and accept our paperwork. Then we watched as a parade of people came in after us without paperwork or appointments and go ahead of us and get their flu shots as we still waited. After making it known known to the staff that we were still waiting even though we had appointments, they continued to all others ahead of us. 45 minutes after our appointment, we were finally given the flu shot. Was it because we were older and had Medicare and not private insurance? Maybe Medicare doesn't pay as much? May be the staff are a bunch of jerks? My last time at any Walgreens. This place sucks.
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April 2020 by Michael Anthony Roth
This place is lit and staff looks so great
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July 2019 by Yetta J.
Rude, disrespectful, careless, etc.. You name it!. Hung up in my face to avoid ordering my prescription. The lady had the AUDACITY to all of a sudden act as if she couldn't no longer hear me once I asked her if she could order my prescription since they didn't have it in stock. Like girl I stay down the street from y'all, I KNOW you could hear me. Smh in pure disgust.