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February 2024 by Laura Bird
There is one lady who works here that is so sweet to me and my dog. I will get her name and edit this later??❤️This pharm is so busy. My complaint is: #1 I have to go there several times to get my full script. My scrip requires lots of phone dialog (unfortunately) so my #2 issue is that most of the time, they either don't answer the phone and when they do, they immediately put me on hold (never allowing a response), and then for the next 45 min when the automated system Rings them again,(probably because I've been waiting for so long) they pick up the phone and set it back down to put me on hold again. I finally give up and hang up, then I have to drive up there to ask the question about my prescription. When I do drive there, it is usually not ready and I have to plan another trip back. Very frustrating for me, mostly because I work long hours and long days?.I love to leave good reviews but I also know that leaving an honest review is a good way to bring attention to a problem and give the company a chance to make it right. I will stay with Walgreens with the hope that this problem will be solved and I will be able to change to a ?????
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February 2024 by Brian MC
The person at the pharmacy I spoke to on the phone should not be in this profession. This young female had the most disgusting disposition when I called in about a prescription for my son that we cannot find. Then the little B had the nerve to hang up on me. Absolutely disgusting human being.
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January 2024 by Mohammed Suhaibi
Everything can be found there but I did not like to see cigarettes along with medications
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October 2023 by Erica O.
Waited hours for RX to be ready. I called and was told it would be another hour. When I went to pick it up, I was told they don't have what I need and that I just have spoken to someone at the call center, and the call center does not have accurate information. I had to call my doctor for an alternative and wait an additional 2 hours, for a total of 6 hours to get relief from excruciating pain because this is the only 24h pharmacy. The ONLY reason I even sent my RX here is because this is the only place that SAID they had what I was prescribed. If they said they did not have it in the first place, I would have kept looking. Then when I called back, they put my on hold and never came back to the phone. The phone hung up after 1 hour. Would never recommend this place.
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September 2023 by Felton Brannonjr
I have had the worst pharmacy experience with Walgreens Pharmacy on College Park. I have been trying to talk with pharmacy staff in the dispensing Pharmacy. No one will pick up the phone, the phone just rings then hangs up. I was on hold for 30 min each and I have called three times. Each time one calls there is an automated system that is not responsive when I asked to speak to pharmacy staff. When I finally get a live person, they cannot help, they have to transfer you to the dispensing pharmacy that will not answer their phone. One person told me to just go up to the store they MIGHT be able to help you in person. I do not have time to drive to the store for a "Might be able to help me." If and when I get the critical medication I need I will not use this Walgreens Pharmacy. Their customer service is poor and in need of intense customer care training.
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September 2023 by Richard Weinberg
We decided to get our flu shots on Sunday morning, thinking that the pharmacy would be less busy. We made a 10 AM appointment online and typed up our information sheets using the online form. When we arrived at the phamacy, there were no customers waiting. With all this preparation and timing, we still waited a full half-hour to get our shots. The staff were probably busy filling prescriptions, but they would have to do that before or after our appointment in any case. My question is: What's the point of making an appointment if you have to wait just as long (or longer) as you would without one? I don't know if the staff were overloaded with backlog or if they were just slow. The person who administered the shots seemed confused and actually dropped the hypodermics on the floor. They were still in their wrappers, so she used them.
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September 2023 by Erika Isc
Guys, you should get a Starbucks franchise inside the store.... we waited for more than an hour for a prescription. Definitively not coming back...unless you start offering coffee/musical shows or entertainment options while waiting. ?
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August 2023 by Lyndsey M.
I went in for a passport photo after taking some at another location. I didn't like the original photos and did not want to go back to the one in Conroe because the lady was rude and acted like I was bothering her. Regina helped me with my photos today and she was great! I told her about my experience at the location in Conroe and she told me I should go back and ask for a refund. I didn't know you could get a refund on photos, so that was good to know. Regina and Ashley gave me a refund from the store that messed up my photos after seeing the quality of the original ones. They ALSO helped me save $2 with a coupon code! I live in Conroe and went to the one off 105. I had some errands to run in the woodlands and decided to come to this location to see if I could get better photos as i didn't mind paying $18 again. But thanks to these lovely ladies, I didn't have to pay again!
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August 2023 by The Honest Truth ..
BELIEVE all of the low star ratings for this place. Again, I am big on customer service, and this place has been far from it. The pharmacy helps who they WANT to help, and fill who prescriptions THEY WANT TO FILL. The Asian pharmacist along with her technicians are all rude, including the older white women that works there. They refused to fulfill my prescription and I over heard the negative pharmacist say "I'm not going to risk my license". Excuse me? I am taking this experience further out side of yelp, but it was horrendous. I don't understand how corporate hasn't come down and give this location a complete 360. It's nothing but older people keeping this business alive anyway. All of the staff, in my opinion, were just completely rude.
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July 2023 by Anthony Rodriguez
Some staff are nice, others are rude. Pharmacist refuses to follow doctors orders on my prescription. Ive been taking same meds for 20 years and never seen the attitude and complete disregard to doctor orders at any other pharmacy.
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July 2023 by Brigitte B.
Dental Swelling and lots of pain caused me to need Antibiotics ASAP. My Dentist was available via Text on a weekend. I reached out to this 24-hour Walgreens which was a great choice. I talked personally to the pharmacist twice over an hour or two about availability of my Antibiotic in stock. Drive through had a few cars after I went inside to buy some over the counter Tylenol. Lady at the window was very nice and with a big smile. Great Service.
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June 2023 by Joshua Cooper
Called the store at 7:45 pm today to check and see if my prescriptions were ready. Waited on hold for nearly 30 minutes. Get to the store after confirming prescriptions were ready to find out that due to “staffing issues” the inside is closed and can only get prescriptions through the drive through until 10:30. This is not the first time that this has happened either. Seems as if there is an issue here with keeping employees or scheduling them correctly to fulfill your 24 hour pharmacy hours. I have also had several issues with this location coding my prescriptions wrong and cause life threatening medication to be delayed. If I had another option to shop else where I would. Sadly my insurance is contracted to Walgreens so I have no other options. Please remedy this! Your company at one point was the go to and had excellent help. Please get back to those days!
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June 2023 by Dominique Martinez
Its ok, might need to wait a while
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June 2023 by tyler pawlik
Worst Walgreens ever and so disrespectful, dismissive and unprofessional
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April 2023 by Donald Hayden
The WORST PHARMACY EVER!!!!! DO NOT GO HERE!!!! They don’t listen to Dr’s orders. They won’t give you scripts on time. And they will make you wait 45 mins at the counter and act like they’re busy to avoid you. It’s ridiculous!! This place is HORRIBLE!!!