-
February 2024 by Cynthia Ullman
I purchased a washing machine about six weeks ago after having major problems with two big box stores. Delivery people actually arrived a little early! They were quite respectful and the installation of my washing machine went well.
-
January 2024 by Lisa Bazzano Loader
I must share what an outstanding experience it has been purchasing from Wilson's Appliances. Their showroom is amazing. And it got even better with the professional and informative installation by Christian. Christian did a fabulous install and gave specific detailed information on the use of our new appliance. Thank you, Christian and all at Wilson's Appliances.
-
January 2024 by Steven Hoops
Great experience. Fridge went out and home warranty fell through and needed another as soon as possible. I called right before closing on a Thursday and they had fridge installed Friday morning. Will make next purchase with Wilson’s and definitely recommend.
-
December 2023 by Tom Beaman
Had a great experience with Wilson’s.buying a washer. No high pressure sales, fair price, willing to answer a lot of questions and compare product features across brands. We had to re-schedule delivery multiple times and they never made us feel like we were a "pain". Plus a bonus: The installers (Ben & Christian) could not have been nicer and more professional. They pointed out to us a barely distinguishable dent and checked if we still wanted the machine. They were also very polite and careful of floors, walls, and carpets to not damage anything. A true credit to Wilsons.
-
November 2023 by Price Ambler
From the first call with Ryan and getting the right quality at a fair cost, Wilson's interactions have been old school in the very best way. Interactions with main reception was excellent and I was kept informed of timing and on delivery date two excellent installers in Roy and Jaquori who showed up in the time slot. They ran into a few issues from an old install which they were prepared for and installed the new top of the line Bosch dishwasher. Roy did a great job of aligning up all the adjustments so that the unit fits perfectly balanced in the slot that never before looked quite right. They ran the cycle a couple of times and briefly went over the system settings. And, they service what they sell. I will be getting all appliances from them in the future.
-
November 2023 by kendall sides
Bought a speed queen set from Ryan, the customer service is absolutely amazing. We will only buy our appliances here from this point over! Ryan was so wonderful we had to tell our family.
-
November 2023 by Kristina Credere
Spent 20k on appliances and have had nothing but problems. Every one of my kitchen appliances has needed repairs, which by the way even with my extended warranty has cost me out of pocket. If you can find somewhere else to purchase avoid this place.
-
October 2023 by Shannon Cox
We went in to educate ourselves on the speed queen washer and dryer. We were lucky enough to connect with Ryan. He was so helpful and knowledgeable. He was patient and boy does he know his products. Three days later we had a brand new speed queen washer and dryer installed and our old washer and dryer hauled out. The installers were on time right at 9 AM on the nose, professional and polite, and even explained to me all of the settings. As a very busy realtor in The Woodlands I will send every client needing a washer and dryer to Ryan. Don’t waste your time at Home Depot or Lowe’s.
-
September 2023 by Mary Lindauer
We now have a mattress, washer and dryer, new fridge and new dishwasher all from Wilson’s! It’s been a great place to shop for our home and the staff are incredibly knowledgeable in recommending brands & helping stay within budget. Big thanks to our installer, Chris, who did such a great job! We highly recommend Wilson’s!
-
September 2023 by Greg Parker
The customer service is the worst! Ordered three appliances three and a half weeks ago. Was told one was in stock and two need ordered. Courtney told me if the orders take more than a few weeks they would go ahead and deliver the in stock item.I understand the backlog of appliance orders but the only time I ever speak to them is when I call them. Courtney promised to call me when they get confirmation of the ordered items but they never call me. I have to call them to find anything. In the meantime, they had no issue charging my credit card for several thousand dollars and sitting on it with no word when my order is fulfilled.
-
September 2023 by Lorri Schrock Wenger
Amazing service from Wilson’s. We are new to the area and the owner provided great information on the right refrigerator for our home, but also delivered right away. Excellent customer care!
-
September 2023 by Brett Mauck
Had a great experience getting our new washer and dryer here! Super easy to work with, fair prices, great service! Will be going back here for future appliance needs.
-
May 2023 by Peggy Tims
We were looking for a specific refrigerator and were having trouble locating it in the big box stores. Wilson's had the exact one we were looking for. The entire staff was very helpful and efficient. The delivery was smooth and they installed the refrigerator and removed all packaging. They made sure to go over all of the features and maintenance etc. They even called the next day to make sure everything was going well with it and that we were satisfied with our purchase. We will definitely shop there again. Excellent!
-
May 2023 by Courtney baird
Customer service is awesome! They have a great selection of different brands and appliances. Offer affordable and worry free delivery! I would recommend them to anyone
-
May 2023 by Kendra Carter
First experience with this store was great. Have good selection of appliances and knowledgeable salespeople. Delivery fee was lower than expected, and the delivery person tested the appliance and gave us a short lesson on its operation. Highly recommend Wilson's for appliances.
