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December 2023 by Rosalinda M. Dearborn
Thanks to Mr. Cory and Mr. Mike for being so kind and considerate, to help me out. Thank you very much for knowing exactly what customers mean-to a business. Much appreciated gentlemen!
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November 2023 by Mike Shuemate
The manager Josh is a complete crook. He refused to return a loaner tool on excellent condition. Then a couple weeks later I have a duralast gold battery less than one year old with receipt and he refuses to warranty it also. He can not find parts in the system so I have to get online and look them up and give him the part number
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November 2023 by Cherelle Gradington
Me Rick was a very good help he easy my mind car not breaking down jus yet thank you again for a great help
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July 2023 by Shawn Williams
Nothing like having to get a new battery. The worker Corey helped us out finding the right battery for our car. He even installed it for us. His service was very professional and helpful.
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July 2023 by isaiah sutton
Corey was very professional and helped me out nice and fast. Couldn’t have found the part I needed without him. I’ve been to a few other auto zones and no one could seem to help nor did it seem they wanted too. 100% recommend this autozone.
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June 2023 by Kenya Sanders
Peggy Lou!!!! She is the best. Needed help with checking my oil and didn’t even know where to start! So hands on and helpful! Very polite and professional!!! Got me together and on my way!!!
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April 2023 by Raylon Pittman
I cannot say enough great things about the customer service at this location. Jeniffer far exceeded any expectations I may have had. From her product knowledge and her willingness to check under the hood to help with my issues. If anyone is in need of knowledgeable friendly service this is the Auto Zone location you should visit.
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March 2023 by yanira santiago
Good service. Amazing hours during the night. Not all the shops are open late-night but it's a relief in case of an emergency. Don't expect cheap prices. Scanning is free if the engine light is on. They can assist to install or replace some parts like batteries.
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January 2023 by Brandi Haynes
On New Year's Eve, my battery died and I still had errands to finish. Ray helped me get a new battery and installed it in 30 minutes. He was so helpful and gave me pointers on how to replace the battery myself if I had to do it in the future. Ray and his team are the reason I always will go to them for my car needs.
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January 2023 by Sareena Bobadilla
Overall amazing experience! Not only did they help us with our car but walked us through on what they were doing, answering all our questions, and we’re just absolutely kind and caring. I couldn’t ask for anything better! Thank you so much for going above and beyond to help us out and all the while helping us learn on what to do next time we need our car fixed when money in a tight spot.
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December 2022 by Gabriel Davila
I kept having to jump start my Tahoe.Went for a battery check, bad battery. Purchased a new battery Raquel installed it. Very kind. Was only at store for less than 15minutes.
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December 2022 by Y_K Parker
Special kudos to Raquel J at AutoZone #6079. She helped me return a specialty tool which AutoZone allows to be borrowed for 30 days. We just paid for it at time of “borrowing” and brought it back within the window. If you cannot return it in time, you own it!! Super happy with this arrangement!! Thank you!!Raquel asked me if I washed my car myself. Well my sons do. She said she had a gift for me and brought out this large ArmourAll Car care bucket filled with car wash supplies. She said they received them from supplier who brought them to give to people who they chose.God bless the vendor, and you Raquel and AutoZone!!Greatly appreciated!!PS:AutoZone location is on Kitty Hawk Road, Converse Texas.We can easily get to this location from nearby connecting suburbs of City of Live Oak and also Universal City.Crossroads are O’Connor Road to it’s south and Toepperwein Road to its north.Thank you again.
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December 2022 by Cornelious Thompson
I can not thank Raquel and the members at the kitty Hawk Autozone for taking the time to help me get my purchase right! Not only did they identify that I had a previous warranty on my auto part, they got me the correct part and was able to refund the money that I was charged at another location. I had a current warranty that I did not remember, but a quick look in the system Raquel identified the problem and immediately started trying to make it right. Thank you for the outstanding support Raquel and taking the time to care for your customers with absolutely amazing knowledge and determination to make things right.
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October 2022 by Jared Chamblin
This is a follow up to the comment i left yesterday that i gave 3 stars.We went back and got two headlights for my daughter's car. They were not only healthful in finding the perfect bulbs,but they came out and put them on in the parking lot.i didn't even ask they offered. I'm glad I did as a guy I've been changing the headlights to every car I own I did not think about putting the safety grease in there that they used.they went above and beyond. They're not just thorough but they're knowledgeable about everything they do. Thank you.
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October 2022 by Chelsea Samudio
Rey is awesome! So are most the staff, however he is very knowledgeable and never leads me astray on products regardless of their price or deals. I’d say I probably trust him more than I do my mechanics.
