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March 2024 by Héctor Resto
Like any person, I couldn't make a decision on choosing the flavor of ice cream and for that reason the employee seemed angry and unprofessional when she started using unpleasant body language towards me. If you want to have a good time buying ice cream, that location is NOT a good alternative ????????????????? CUSTOMER SERVICE MATTERS
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May 2023 by Kaylin Robinson
Drove 20 minutes out of my way because my mom wanted a brownie sundae for Mother’s Day and this was the closest one that would be open when I got off work. I show up at 7:23 to find a sign on the door saying they were closing at 7:20 to have time to clean the machines before getting off. They’re supposed to close at 8. It turned my 20 minute drive into an hour long drive trying to find something similar for my mother. It’s not my fault your company doesn’t care about you enough to let you close early on Mother’s Day. I gave myself an adequate amount of time to get there well before the closing time on the website and Google, and I was extremely disappointed to miss the “handwritten” window by three minutes.
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May 2023 by robert vice
Seems every time I go in there they don't have it wanted a banana split no bananas another time didn't have toppings for a Sundae tonight they had bananas but no boats to put them in and no toppings for it
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March 2023 by Maria Santos
employee came to us and said " we are about to close and Im going to lock the door so if yall can leave" I was shocked. He could have locked the door while the customers finish eating. We were eating the ice cream we had just purchased.
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December 2022 by Cassie F.
Went to get ice cream at 7:40 on a Saturday, but the doors were locked and drive thru says closed. Online states they are open til 8 and there were employees inside. We don’t have many ice cream places close by, so this is super frustrating.
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December 2022 by Erin Bevins
It was very disorganized/chaotic both times we went, and nobody greets you for a long time even when they’re all in the lobby standing around on cell phones.
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December 2022 by Patricia Collins
Great service, quick. Good variety of flavors, etc
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October 2022 by Leslie Santellana
Yesterday evening we stopped in after I had to leave a Trunk or Treat event with my daughter because the line was too long. She was so broken hearted I wanted to get her some ice cream. When we arrived an employee named Aiden could see my daughter had been crying. I told him our story and he said he’d be right back. He kindly asked my daughter what to say (trick or treat) in which she replied, and he then pulled out a small bag of Candy from behind his back. This completely made my daughters night! He explained he had just filled them for Halloween night but that he felt she needed one. I could not thank him enough. The rest of the staff was just as friendly! And although she loved her unicorn ice cream as well, that thoughtful act was just the best. To see my daughters face light up in that instant was everything. Thank you all for the great service!
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August 2022 by twink Reed
Everytime I go to this location, they are out of product. No bananas for a split, no whip creme, sorry we don't have this. Terrible Baskin Robbins location
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June 2022 by Toni Rincon
The most horrible Banana Royal I have had in my life and I have had them since they started. I am soo disappointed that I will never return to this particular Baskin Robbins for any thing not even the dunkin donut section.
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May 2022 by Max Browning
Don’t ever order from this location. Multiple times we have attempted to order and it’s always the same thing….. NO BANANA! Just warning everyone out there to be prepared to be let down. Poorly run if you ask me. Disappointing and dissatisfied!
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April 2022 by Christie Ethington
Will not go here again, staff seem to.have the deer in headlights look and not friendly. I got my ice cream and notice that the staff member did not put on gloves when he was scooping the Ice cream. Then when I got in the car and started eating it I found a very long hair in the scoop of ice cream I got. Gross!Get it together BR!
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March 2022 by Cassie Frehse
Went to get ice cream at 7:40 on a Saturday, but the doors were locked and drive thru says closed. Online states they are open til 8 and there were employees inside. We don’t have many ice cream places close by, so this is super frustrating.
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March 2022 by Adrian Gularte
Update your store hours. Every time we goDuring open hours I get a message at the drive thru saying you are Closed. Whoever the lady is working late is rude too.
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March 2022 by Ninka Grover
Was very disappointed the ice cream was not frozen the 10 minutes we spent in line the servicer was on his phone..I was not happy at all