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October 2024 by Augustine Gonzalez
They never return phone calls. I called on 10/1/2024 and left a message and to this day 10/7 2024 they have yet to call me back So if I could have given them 0 stars I would have . I would not recommend this place to anyone I found a better place very nice people.
Rosemary Gonzalez
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September 2024 by J. A. Roma
I lost my first dog in June, quite unexpectedly, and he was more than a pet, as he taught me for the first time ever what it meant to be unconditionally loved, how to care for someone else, etc etc, thanks to a lifetime of trauma and abused I somehow survived on my own. The world didn’t know/care that I was technically old enough to know things but had missed out on a lot, and so Toby was the catalyst for learning, healing, and growth, and also became a service dog for me when I had a bad wreck and wound up on fixed income.
Money tight and heart bound, I was never “ready” in many ways to lose my boy, but death comes because as I know well, life has zero “PAUSE” button, and the people who came to liberate my boy from suffering wanted nearly everything I’d saved and that didn’t even include them taking his body. I had heard of Bluebonnet just weeks before, and when I made the call to them to see about prices the woman on the phone was so kind, gentle, and also got business done.
My boy’s last morning came. He couldn’t be dropped off for some hours due to pre-existing things *I* had to deal with, and given my PTSD, I did what I had to do after being present for Toby’s goodbye, packed him and my other two in the car, and had a friend wait outside with them while I took Toby in. I’m already an emotions on her sleeve kind of person, and so this being my first loss as well as the loss of someone so very close to my heart, I’m sure I was half shut down half beside myself in tears, and by this point in my day, it was mostly due to stress OF the day because I still hadn’t registered that this was it, the last time I’d see my boy in his bodily form, and I hadn’t even had a private, no-dogs-no-humans around moment to myself to say goodbye, and here I was bringing him to be cremated because I couldn’t leave his body to sit all weekend to have more time.
I don’t remember which lady I did the business of payment with, but the guy who came to get his body from my car? THANK YOU SO MUCH for your gentleness, kindness! I had to have a neighbor guy help lift him into my car and he was so surprisingly unceremonious about it, the way Bluebonnet’s guy helped just so deeply touched me.
Though I had to pretty much drive like a bat out of hell to get there in time before closing, the lady who helped me do paperwork ALSO was so so wonderful; she gave me some time alone with Toby, finally, to say my personal, final goodbye to my boy, and words cannot express how greatful I am to her. She also let me break up payment half and half which was an unexpected blessing.
I feel like Toby came back to me faster than originally quoted which was a nice surprise in a thing as sucky as death and grief, and the box/papers they gave me were nice, sturdy, sure to last a long time if need be, but they also have other urns and engraving and etc so I may place his ashes in something else in the future. Again upon pickup I sort of lost it, seeing my boy’s new form, and again, they let me sit as long as I needed even tho the lady working that day was some other woman, equally as kind. I did speak with some of the other customers coming and going, even a lady with two little kids coming for pickup, and everything was so professional and yet compassionate. The one lady I spoke to said she had a few pets cremated here, and the woman working that day mentioned there was a pastor guy who rescued countless animals, all cremated there across decades.
I am very greatful for this business because while I’ve learned I hate the business of death, I have two more dogs still alive for now but aging, and I pray I’ll be able to afford/use Bluebonnet again for when it’s their time to cross over.
THANK YOU is not enough to all you wonderful people @Bluebonnet, so instead just know I ask the god whom creates such unconditional love in our dogs and y’all’s hearts to bless you richly. ?? In Jesus’ name, amen.
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July 2024 by Charli Birtciel
I had to put my sweet hedgehog to sleep and without much notice I was able to immediately take him in to Bluebonnet without an appointment or anything. The staff was extremely kind and understanding and shared their sympathies. The process wasn’t difficult and they made the whole situation easier. Definitely will be coming here with all my babies.
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July 2024 by Cristina Cervantes
Very very kind when I came in with my sweet boy Luno I’m so grateful to have found a place who was nice and kind and very sweet I would highly recommend this place to come to for your fur babies !! ?
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July 2024 by Andres Davalos
Thank you staff for your empathy and assistance when getting my dog, Lola, cremated. I greatly appreciate the understanding of time sensitivity because I was going on orders the following week. She was finally returned to us, and everything looks good and beyond what we expected. Thank you for all you have provided during this rough time.
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June 2024 by Dakota Behr
Very sweet and help ful
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June 2024 by Cindy Cowan
These folks are so very kind and compassionate in our sad times when we lose our furry companions.
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May 2024 by Jessica Fox Castillo
Very professional and compassionate.
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January 2024 by Jack Delong
We unfortunately had to use their services for the second time when our 6 year old Chihuahua Coco suddenly passed away. Dottie and staff were very supportive and compassionate with us through our grief. They are very experienced in honoring our lost pets and have helped us get through this difficult time. We recommend them highly should you ever loose a pet.
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January 2024 by Angie G
Highly recommend coming here. They are so sweet , kind, and sympathetic .I am beyond happy with my sweet Minnie’s paw print and packaging is very heartfelt.
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January 2024 by Rachel Gonzalez
First experience was good, this one was not. When I dropped our dog off, the lady seemed completely preoccupied. I asked for hair clippings, paw prints, and his name on the box. When I picked him up, I found that they forgot the hair clippings. Not only that, they didn't even attach the name plate to the box, apparently that was too much work. We don't have much to remember our beloved pets, so the clippings would have meant alot to me. No apology, no nothing. She just handed me a copy of the receipt. I will not return.
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December 2023 by Courtney Courter
our paper work requested a paw print for our little dog. It was important to me and it was NOT done. I can’t get that back.
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November 2023 by Isaiah Gonzalez
I like to thank you for giving us our dear beloved buddy to have forever with us. My husband and family are tremendously grateful as it hurts our hearts you have us clarity and peace. Thank you again for taking care of our best friend and bringing him back home to rest with us. Sending many blessing for your thoughtfulness sincerely, Gonzalez family
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November 2023 by Abby Garcia
Loved the ladies that helped us with our fur baby boy, they were so nice to us, always will recommend this place and will always come back.They have the best prices and the cutest urns.
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November 2023 by Abby Duran
Loved the ladies that helped us with our fur baby boy, they were so nice to us, always will recommend this place and will always come back.
They have the best prices and the cutest urns.
