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January 2024 by Brittany P.
If you have tons of time to waste waiting on a prescription, come here. If you don't have unlimited time go somewhere else. What a weird place. No wonder everyone relies on Amazon and Costco.
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August 2023 by R. M.
This is regarding CVS pharmacy #6955 located at 8027 Kitty Hawk, Converse, TX I called the pharmacy as I needed a rapid Covid test as one of my co-workers texted me she has Covid and that I should get tested. I called first and was told by the pharmacist that they were out of stock in the pharmacy but she said they might have some at the front desk so she transferred my call. The clerk said they did and I said I would come by shortly to pick it up. As I was not sure if I had Covid, I made certain I wore a mask. As soon as I approached the front desk, the clerk named Kim told me that I "should not be there at all!" She looked angrily at me. I told her I was not even sure I had it but had no one to pick up a test for me. She repeated, "You should not be here". By the way, she was not wearing a mask as I was. I said I needed to test and paid her. I went back to the pharmacy and reported this to the pharmacist. She apologized and said she would tell the manager on Monday. As I was walking out, I did stop by the front desk and told Kim I had reported her. She once again told me to "leave as I should not be there. I was humiliated and hurt as there were other customers around. I called the pharmacist back and told her I was writing the their corporate headquarters. This was a blatant act of discrimination. If Kim is so concerned about catching Covid why was she not wearing a mask and why is she even working at a pharmacy!!!
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August 2023 by william r.
The pharmacy tech named Melissa is by far the NUMBER ONE REASON me and my family will never come back here. (as long as she's employed by CVS anyway) Every time we go there she messes something up and the wait time is astronomical. My wife is pregnant and has to take progesterone injections daily. When she asked for a package of syringe's MELISSA said that "she didn't feel comfortable" selling my wife the syringes. Mind you that she was trying to purchase intra-muscular syringes and NOT intravenous syringes! Anything that you say to Melissa is met with a response of,.. uhhhhhh..... and a confused spaced out look on her face. The fact that she's allowed around people's medications when she continuously misspelled my wife's 4 letter name multiple times is mind boggling to me. I genuinely feel sorry for her supervisors because I cant imagine how much of their day is spent "cleaning up her messes" when they instead could be doing another more "meaningful and productive" task. Hate that we have to drive further to the next available CVS but I'm sure it will still take less time to drive further than to having to wait for Melissa to learn how to spell...
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April 2023 by Reza S.
I can't understand why CVS is sooo poorly managed and operated? I had several issues whiten past 1 year and if I had a choice, I defiantly will take my business elsewhere. but I have to follow the company policy that it has been directed due to our insurance coverage. This is second time that pharmacy claims that manufacturer has back ordered the Trulicity, obviously the manufacturer does not consider CVS a reputable establishment to fulfill their needs of supply. Today I visited store and I recorded the conversation with pharmacist, which claims that the doctor prescribed a wring medication????? keep in mind that this is a refill from last prescribed meds and if it was filled last time, how could that be a wrong meds????? She said that they have to fax the doctor for a new prescription. You and I know that is bunch of BULL. they never fax it in because the doctor will never see it. And that is just a excuse to get you you out of the store. In meanwhile my blood sugar has risen while the CVS and their employee could give a FUCK whether your health is in danger. While I have the proper meds, my blood sugar was controlled and now for past month that I am missing few of my meds it has risen to 250.I will sent this and the video to board of pharmacy to find out what can they do to monitor and regulate their practices.
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December 2022 by Victoria H.
I went thru pharmacy for the COVID test and the lady was so rude, even hung up in my face. All I asked was if I was at the right location for the test.
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October 2022 by Lila M.
Sometimes the staff is great and other times they are overwhelmed had a few hiccups here but it's close to my house so there you have it
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November 2021 by Paula G.
Pretty young Asian lady at the pharmacy is incredibly rude !! Also over heard her sharing that she doesn't get paid enough and gets no lunch breaks .