-
November 2023 by Devon Towner
The guys that work here are great!! I don’t think I’ve met nicer guys than this place! Highly recommend and workmanship is on point
-
November 2023 by ely Silva
It was cold and the lines were already full at this location, but that did not stop the two employees who were already there. They did a great job and were very efficient with their work. They also were well-mannered and very professional. I highly recommend this location and I will definitely be returning.Service: Oil change
-
November 2023 by RK AR
I come here often and it's always super fast and efficient! Herb and the crew are helpful and knowledgeable. They take their time for accuracy and I truly appreciate that. The young man Tyre is sooo friendly and always greets me with a smile on his face. Great job to everyone I've come in contact with at this location!
-
November 2023 by Cameron O'Bar
I brought my car in for a routine oil change. The technicians got it done and said I was good to go. Around 2,000 miles later, my car started to leak oil. I brought it in to the nearest Toyota dealer which was 35 minutes away. Their technician discovered that the filter was oversized and could easily be spun off by hand. The negligence of the technicians at Take 5 caused me to spend more money getting repairs done to my vehicle after the fact. Upon reaching out to their customer service team, I provided them with all the information they asked for. They then proceeded to completely ghost my number, regional manager would send me straight to voicemail and their customer service team would never pick up. I do not recommend this Take 5 nor any other in the region and will not be going through them againServices: Air & cabin filter replacement
-
November 2023 by Danielle Palmieri Brown
I left the take five on my side of town to drive to this one. It was by far the better choice. We got the full experience, the three men working on a Sunday were efficient, those three men turned into just two, Tyrese and Herb and the customer service, speed, and thoughtfulness remained. I’m struggling financially and my car is needed for work and kids sports. So, we are grateful for the service we got! We will go back there!Services: Air & cabin filter replacement
-
November 2023 by Brian Siegel
I went in a couple days ago for inspection, as this has been my shop for years. The technician on duty that was awesome! He let me know about a couple bad bulbs that I had out that I wasn't even aware of. Even though I I failed my inspection, I was made aware of the problem, got it fixed, came back and he had me in and out in 10 minutes! I really appreciate the service. I'm sad I can't give more stars than 5!
-
November 2023 by Carlos Gonzalez
The team at Take 5 Oil Change were pleasantly profession. They ensured I received the correct fluids for my vehicle, asked if I needed the oil gauge changed, and offered me a bottle of cold water. This is my second time visiting this location and will make this my permanent place to change my oil.
-
September 2023 by Erika Najera
Very polite, informative, and quick gentlemen. They worked as a team and 3 people helped me. Super impressed and I’ll be back!
-
September 2023 by Owen Dowell
Disgustingly terrible customer service here. They overtightened my oil filter and sent me to a seedy auto shop in Universal City to get the housing on my oil filter fixed. After about a half-hour of sitting in my car at that place with no A/C on (as directed by the airhead mechanic working there), the mechanic at this sketchy auto shop kept walking past my car and shooting me awkward glances without letting me know when he'd finally get to my car.I got fed up and placed a phone call to Take 5 to let them know what was going on, and nobody answered the phone. I got fed up and took my car to a different auto shop in Converse, where I actually got service.I emailed Take 5's customer service and they never responded or apologized, let alone sent me a voucher (I had to pay over $200 to get the housing on my oil filter replaced - thanks Take 5.)Edit: It's hilarious that they've responded to me asking me to email their customer service, considering I did that already and never heard back from them.Service: Oil change
-
September 2023 by Jose Barajas
One of the worst experiences that cost me thousands of dollars worth of repairs to my vehicle and they didn't take liability whatsoever, even after submitting a complaint. It all started on August 18th, when I got my oil changed and topped off with 50/50 coolant. However, after the oil change and coolant top off, my engine started shaking and powering off 20 minutes while heading in the direction of my families home when I was heading to visit them. Apparently, what had happened is the oil they used was incorrect, as it wasn't meant for my engine (they put full synthetic, when it wasn't supposed to be) and yhey didn't even screw on the oil cap, it was placed near the engine bay, which caused damage by not holding enough pressure into my engine. This caused my engine to become faulty, and after submitting a complaint, nothing was done. My next step is to get a lawyer and sue. My advice: DO NOT GET YOUR OIL CHANGED AT TAKE 5! YOU WILL REGRET IT, ESPECIALLY AFTER A LONG DAY WORKING A SHIFT! ???
-
September 2023 by Nicole Hernandez
I’ve been coming here for oil changes since I commute a lot from Austin to Converse.Dj and his colleagues always have the best customer service attitude and I’ve never had any complaints with oil filters being loose or with any other services.Love coming here and will continue to do so due to the service . Would highly recommend this location .
-
September 2023 by velma willard
I was very impressed this last time with my oil change for the reason that they offered to check the filter in the cabin in the car for the air conditioning. And it was dirty and I got a new one and it made a huge difference in the cooling Did not know this was supposed to be happening and nobody had any oil changes ever told me that that was outstanding customer serviceServices: Air & cabin filter replacement
-
August 2023 by jay lafarr
I go to Take 5 all the time. Staff and management seem to change a lot. Today Herbert and Big Mike were on point. Great service. Friendly and fast. It's not always the case at Take 5, but I'll be back to this location because of these two guys.
-
August 2023 by Kristin R.
James is completely unprofessional. My son got a job there, started paperwork, after being ignored for weeks. Then after the 1-9 needed to be corrected was ghosted. My son followed up 5-6x with 0 response. I took him there and they had given the job to someone else and was not going to tell him at all. They should learn to communicate this and not leave a teen wondering. He could have applied anywhere else if that was the case. Do better.
-
July 2023 by Olivia Wise
got my oil changed today, new filters, tires filled & an inspection in record time! they were super fast & very efficient, very friendly & helpful as well! i usually go to a different take 5 but i was in the area, i’ll always choose this location instead now.Services: Air & cabin filter replacement
