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February 2024 by Lorna Gaines
Exceptional and timely. Always professional service. Thank
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February 2024 by Tiffany Arias
Wendy elizondo was awesome she was very helpful and knowledgeable definitely would recommend her to family and friends
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April 2023 by Christine Rodriguez
Horrible, i cant even describe how bad the customer service is. I called over and over again and all those times they answer and hang up. I wasn’t even able to get in contact with someone. And i say they hang up cus you can clearly hear them trying to mess with the phone when they pickup.
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April 2023 by Christu Jackson
Our preparer Angelica was AWESOME ✅ and so professional. I will be back every year!
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March 2023 by Natalie Brown
I’m going to preface this review by saying I hardly write bad reviews and we have done our taxes at H&R Block for years, just in a different state. This is our first time at this location and will be the last.Made an appointment online for 2:00. They called us explaining they double booked and needed to move our appointment to either 1:00 or 3:00. No problem, we chose the 3:00 appointment and got there 5 minutes before our appointment. They explained the previous appointment was running “a little” behind and so we said okay and took our seats. 30 minutes goes by and it sounds like the other appointment is nowhere close to being wrapped up. At 3:45 I ask if there was someone else we could see, so front desk lady goes back to talk to them. Couple minutes later the tax “professional “ comes out and says thanks for our patience, but it should just be a little longer. Uh, okay? So we wait until 4:10 with no end to the previous appointment. We called somewhere else to get an appointment. They got us an appointment quickly and we’re able to see us and get our taxes finished relatively quickly.I’m seriously baffled by this locations lack of transparency and professionalism. Save your time and go to another H&R Block location.
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March 2023 by Natalie Foster
I’m going to preface this review by saying I hardly write bad reviews and we have done our taxes at H&R Block for years, just in a different state. This is our first time at this location and will be the last.Made an appointment online for 2:00. They called us explaining they double booked and needed to move our appointment to either 1:00 or 3:00. No problem, we chose the 3:00 appointment and got there 5 minutes before our appointment. They explained the previous appointment was running “a little” behind and so we said okay and took our seats. 30 minutes goes by and it sounds like the other appointment is nowhere close to being wrapped up. At 3:45 I ask if there was someone else we could see, so front desk lady goes back to talk to them. Couple minutes later the tax “professional “ comes out and says thanks for our patience, but it should just be a little longer. Uh, okay? So we wait until 4:10 with no end to the previous appointment. We called somewhere else to get an appointment. They got us an appointment quickly and we’re able to see us and get our taxes finished relatively quickly.I’m seriously baffled by this locations lack of transparency and professionalism. Save your time and go to another H&R Block location.
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March 2023 by Carl E.
They have various option for setting an appointment. I can just go ahead and drop off files or set an online meeting.
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May 2022 by Gerald Peters
The professionalism of Mrs. Carmen Uriegas was very appreciative, we were very satisfied with our tax preparation.
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May 2022 by Keith Smith
The customer service representative with professional courteous informative and polite I definitely recommend this service to my other friends
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April 2022 by Renita Martinez
Just want a Professional doing my Taxes.
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March 2022 by Shannel Barnhill
Exceptional customer service tax preparer was knowledgeable and personable
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February 2022 by Mike Baird
Angelica schulmeier was a Saint and helped me with things on my taxes I never new existed and got me the maximum refund for my family. Thank you so much!
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February 2022 by Samantha Martinez
Had a great experience. Was not there too long.
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April 2021 by Ruangdej Green
Experience, knowledgeable, Carmen had been helping us for years. Great service. Thanks.
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April 2021 by Josephine Hunter
excellent service and respectful to the lost of my husband.
