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March 2024 by Robin LaVerne “Dragonfly” Wilson
UPDATE: Although Marco's Pizza offered a gracious response to this and other previous reviews, they advise people to follow-up with them through social media when that is actually NOT possible. There is no messaging interface on the location's FB page, and their corporate Twitter account has not been active since 2022. More insult and rip-off to their customers by hiding through Kafkaesque bureaucracy.ORIGINAL REVIEW:DO *NOT* BOTHER WITH THIS LOCATION.Placed my order in advance for pickup. Arrived at the "promised" time. Was told it wasn't ready and I'd have to wait.Then when the pizza was ready the salad wasn't. More wait. And no offer of at least a soda while I waited despite the mounting inconveniences.They tell me it's all ready and then when I inspect the salad it's the WRONG SALAD. Oh--the delivery driver took the wrong salad. ??♀️At this point I ask for the manager (aka adult in charge), give her the rundown and tell her I'd rather get a full brefund and go to the Marco's on Pat Booker (which had yet to screw up my orders).The manager promises to make it right, makes me a fresh salad, and says that I would also be fully brefunded and credited on the app account from which I placed my order.My pizza was cold by the time I got home and I never got the credit on the app.If anyone at corporate is paying attention, this order occurred on 12/18/23 at 5:26pm, order# 183, transaction# 118704376.
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March 2024 by Galindo Realty Group REAL Broker, LLC
I ordered the thin crust pizza, and it was delicious. Next I'm going to try their pizza in a bowl.
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March 2024 by Joshua Josh Banda
Yum! Best pizza I've had in a while hope they keep up the great work.
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February 2024 by Richard White
I didn't want to nit pick, and it's not only this location, but for some reason every Marcos, when they make the pizza bowls, the juices always come out and spill around the box with delivery. So the boxes are always messy and oily. The food is still delicious and in the cooking tray they make it in, but i think the company needs to rework the design of those, or add a lid. Thats my only suggestion.
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February 2024 by Jackie Dominguez
Called in 2 pepperoni pizzas an hour ago still are not ready!!! And when asking why everyone else is getting there stuff when they ordered 30min ago walking in all the employees had to say was im not too sure sorry… isnt the whole point of calling in instead of just walking in is so you’re food is ready when you get there?! SO annoying.
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February 2024 by Elizabeth
I’ve came here twice. In a span of 2 months. I don’t know if I just have bad luck but the last two times they lose my order. I wait 30 mins patiently. I go to pick up my order and they tell me they’ve lost it. Something about a technical error. Unbelievable. I talk to the manager and apologized to me but just tells me it’s gonna be another 30 mins!!!! not a good way to take care of customers. Pizza is great through. I will just find another location unfortunately.
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February 2024 by Lisa Morris
The Italian Chef Salad was Excellent and the Customer Service was wonderful.
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November 2023 by Ashley M.
Great job Sunday afternoon. They were super busy but everyone seemed to be pulling their weight. There was a team member or so that seemed to be struggling but I got my food within the time I expected it.
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November 2023 by Bruce Tindall
The restaurant is really clean and well maintained. The employees are very friendly and friendly. The manager was very friendly and came and checked on us to make sure our food was correct and that it was tasty. I'm planning to keep going here.
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November 2023 by Hether M.
I called to place an order using a coupon we just received in the mail. When the salesperson said the code was not valid, I got frustrated. She put her assistant manager, Katelyn, on the phone. Katelyn immediately started offering various options, saving us as much as the coupon would have. She was patient and helpful and had wonderful customer service! Thank you, Katelyn, for going out of your way to make sure we were very satisfied customers! We've purchased from here for a long time and will certainly continue for a long time to come!!
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November 2023 by Andrea H.
Lilly is more than helpful every time I called to order food and her customer service is outstanding. Keep up the great work! Atta Girl!
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November 2023 by Ashley Mendoza
Caity Love and her team are amazing. There was a slight hiccup with our order but she offered us a couple options and everything worked out perfectly. Keep up the good work.
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November 2023 by Isaiah Rosado
Came in last night to give this place another try and wow have things changed idk if it’s new management mind you I came in about 6 months ago but the manager was very helpful and made me sure things would get out right and fast the pizza was absolutely delicious and will definitely picking this as our go to
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November 2023 by Letty
This place has changed was very happy with my order the manager Israel was very nice made me feel welcome definitely making this my go to for pizza nights !!! Thank you!!!
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November 2023 by William S. Villanueva
I love this pizza. It is the very good pizza. Even the next day. The crust is still soft and tasty.
