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November 2025 by Kenneth Acosta
Artawvia is amazing!!! Great service!!!
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November 2025 by Sade Yvette
I would give this location ten stars if I could! Tiffani was so kind and her customer service is amazing! I had so many questions and she was so patient and was such a joy. The security is great and my unit was spotless with my welcome bag in it. Climate controlled area is super clean also! CubeSmart will be the only storage company I use from now on. Excellent customer service goes a long way with me! 10/10 Would definitely recommend! 🙂
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October 2025 by KELLLOGZ Knowledge
Awesome helpful service, honorable nice people
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October 2025 by J Rodriguez
Girls were great
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October 2025 by Mark Gonzalez
I purchased a storage unit today that was advertised as a lien unit, but when I arrived, it was clear that was not the case. The unit appeared to have been flooded. There was dirt and sand throughout the floor, and when I started removing items, I noticed everything was wet. There was a visible water line about 14 inches up the walls.
When I asked the facility employee about it, she initially claimed she didn’t know what happened. After I pressed further, she admitted that the entire building had flooded back in July. None of this was disclosed before I placed my bid.
I told her this was misleading and asked for a refund. She refused and gave me the district manager’s number, but despite multiple calls, I’ve received no response.
Buyers should be aware that this facility floods and management does not disclose prior damage. The staff was dishonest and misleading about the condition of the units. This was not a legitimate lien unit, but rather one that had been paid off through insurance after flood damage. The lack of transparency and unresponsiveness from management is unacceptable.
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October 2025 by Jacqueline Martinez
Easy sign up when I first got one and very lovely interactive service from artayvia on helping me to downsize my unit. 10/10 storage service :)
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September 2025 by Mel Perez
Amazing customer service! Tiffany rocked it! Professional, knowledgeable and outstanding customer service skills. Our first time dealing with storage and we are very pleased with the ease and convenience of this process!
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September 2025 by ruth cordova
I rent an RV space on Kitty Hawk in Converse. Artayvia and Tiffani are exceptional, efficient and a real asset to your company. From the beginning, I was impressed by their customer service skills and their professionalism. They made the process very easy and answered every question before I even needed to ask!
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September 2025 by Jay Walker III
When I signed up to rent a unit, staff was very friendly and knowledgeable. With their help, getting situated was a piece of cake!
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September 2025 by Roy Montana
Office ladies were fantastic. Great customer service and attitude!
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July 2025 by Kau
Awesome staff. Friendly,helpful and knowledgeable. D
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June 2025 by Maria Inez Stoller
Davis was great! Very helpful and friendly.
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May 2025 by aurora martinez
Excellent attention
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May 2025 by Lee Cooper
Very clean ,staff very helpful .
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May 2025 by Faith Brown
We enjoy their friendliness, professionalism and the clean facilities !!
