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January 2024 by Desmond Garcia
Very unsatisfied! They say they’re open from 7am - 7pm I show up to get my vehicle serviced I’m waiting just to be told they can’t do anything due to the fact of not having a technician…Mind you it’s 9am already why isn’t there a technician?
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December 2023 by Jason Lugo
I recently visited this establishment to replace my Walmart car battery, which was still under warranty. Initially, there was a pricing discrepancy, and I faced some resistance in getting the replacement at the correct warranty cost. After some discussion, the issue was resolved, and the battery was replaced as per the warranty terms.However, during this process, I encountered a less-than-professional demeanor from the manager, Kevin, which left a negative impression. While I appreciate the helpfulness of the mechanics, particularly considering the circumstances, the overall customer service experience, especially at the managerial level, did not meet my expectations. This encounter has given me reservations about recommending this location to others.
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November 2023 by Shaneka Shelton
Went to get a new battery and antonio was super helpful, friendly and fast would recommend him and this walmart on f.m 78 any day 5 stars customer care. ANTONIO NEEDS A RASIE ASAP WENT ABOVE AND BEYOND FOR MEServices: Auto battery replacement
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November 2023 by Jacinda Owens
WORST customer service ever! I purchased 4 brand new tires and the warranty plan. One of my tires caught a nail and needed to be replaced. The rude lady didn’t even look up my account on my warranty after I told her the tires were covered instead told me to go to another auto shop up the street. Now I had to pay for another tire when I was shied away from my warranty purchase that should have been covered! I was then told I didn’t have to purchase a new tire and the warranty covered it and to come back to the Walmart location! Horrible horrible service
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November 2023 by Glory Bishop
Got everything I wanted and then some.
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October 2023 by Stooek7376
2+ hours on a tire patch is insane!!!! Never had a patch take more than an hour!!! At most and only because they were busy. I was the first person here and I was the only one for tire service. But 2 hours for a patch?Service: Tires
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August 2023 by Bryan Kelly-Martinez
Came here to have my car serviced. Left me with a loose oil filter and didn’t properly secure the pan causing a small drip of oil. Luckily, I didn’t loose much. But now my car is covered in oil. I can’t say I’ll be back after what I saw. I tried to come back but I was turned away by the tech. Went to another location but I would have had to have waited over 3 hours. What are you guys doing? Get it together!Service: Oil change
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July 2023 by Outlawx
Good place to buy tires
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March 2023 by Amanda Marion
No matter what time I go to the center on FM78 or on N.Foster Rd, there's always at least a 2-4 hour wait. Last time I was at the N.Foster location, they put high performance oil into the car that came in after mine....and I specifically requested the high performance oil because that is what I always get because I'm over 190K miles...and this was AFTER I already waited 2 hours. Today, I called the FM78 location and let the phone ring 45 minutes before it automatically disconnected me; I call back again and it rang for 3 min before someone picked up. I don't know what either locations problem is but if it is a supply-and-demand issue or not enough employees, then their managers need to work together and figure out a hiring and reordering plan. I ended up taking my car to Take 5 on FM78.
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September 2022 by Raul C.
My experience in this particular Walmarts auto center is always good. The auto people are friendly and pretty knowledgeable, even making some suggestions at times I needed to hear. I come here regularly for oil changes and tires.
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September 2022 by bertha mendoza
VERY BAD SERVICE TOOK MY CAR FOR ALL NEW TIRES NEXT DAY I HAD TWO FLAT NEW TIRES. BAD INSTALLATION. WILL NEVER GO BACK. THEY CAUSED ME A LOT OF STRESS AND INCONVIENCE.Service: Auto tire replacement
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July 2022 by Teodoro Rodriguez
Called and asked if they had a specific type of oil and they said they carried it but had none in stock so we agreed over the phone that I would provide the oil and when my car got there they said they did have the oil. Only to find out they put whatever oil they wanted to in there. After demanding a refund and telling them to put the rite oil (Witch I paid for bye the way) my car stared acting real weird sensors were going off I had 2 flat tires. None of my tires had the same pressure in them. The paper they gave me said all of the tires were checked and at 35 pounds that was false one was at 43 one at 30 one at 47. The other I don't know because of a blowout I had on the highway. Please do not take your car here.
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July 2022 by Latoya LaCour
Went to get an oil change, my first time and I must say pleasantly surprised . Elsalvador.( I know I butchered his name) was very professional and I got out in a timely manner and it was inexpensive. Thank you so much
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April 2022 by Christina Robles
There's always alot of Cars but they are nice
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January 2022 by Raul “Raulteclees” Castro
My experience in this particular Walmarts auto center is always good. The auto people are friendly and pretty knowledgeable, even making some suggestions at times I needed to hear. I come here regularly for oil changes and tires.
