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September 2024 by tera page
Matthew G the manager in the bakery went way out of his way to fix another walmarts mistake. I bought a cup cake cake... the cup cakes started falling off... so I went to one walmart on foster rd... Hispanic lady just rude said no time for me... so then I came to the Walmart on fm 78... I walked in mr Kevin happen to be there and Matthew G greeted me and made things happen for my BOSS'S bday.... 5 stars ? from me.... I'll diff...be back here when I'm in town. Thank you.
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April 2024 by Glen J.
Every time I come here for car service they are very professional Most of the time they just get me right in Oil change FULL SYNTHETIC for 65$ awesome Tires and such are HIGHLY worth the price The service is always Great Thank you personally to Fernando Carlos Jack Jeff and Antonio for their dedication to being Professional and Well Trained
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March 2024 by Clifford R.
My daughter lost a receipt for a gift card. Crystla a team lead, really went above and beyond to assist us. It was a process and doesn't see like an easy one; however, she remained patient throughout the process. Thank you!!!
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August 2023 by Eboni W.
Eh! It's Walmart but this review is for employee Daniel who went above and beyond to help. Thank you.
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January 2023 by Blunts With M.
Went for an oil change , went inside to shop , I come back & notice my truck on the side thinking it was ready. I mean I see 6 guys outside standing doing nothing so I'm thinking it's ready only to find out that they haven't done a thing to my car !! Mind you I HAVEN'T RECEIVED A CALL OR TEXT & they denied it for not being able to get the plug off from the bottom , 3hrs that my car has been sitting there & NO CALL ? Came to the one on walzem & they got it off w no problem & even replaced it. Save your time don't come to get your car serviced here.
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November 2022 by Danielle P.
Tire center: came in at 5:07pm for a tire patch. One truck was in the bay? Area, one car was getting checked in next to me for an oil change & I was the 3rd car. Here I am nearly 2 hours later & my car barely was pulled in. I'm sitting in here watching them move ridiculous slowly with the other 2 car owners wondering how it could be taking so long. Absolutely ridiculous.
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September 2022 by Buford T J.
This Walmart is going downhill with customer service. 1. I'm having to Self checkout because there are no cashiers 2. I've placed two separate orders only to have to cancel them because they didn't restock the product. 3. I've called to speak to the store manager about the product to find out if they stopped stocking it or when they will restock so I can order it. No one answers the phone. 4. Several hours later, someone answered the phone and told another employee to pretend to be an assistant store manager.... 5. The assistant store manager, Juanita, told me someone else would call me. No one ever dud. 6. I call home office to ask them to have the store manager call me. He never did... 7. I have been slowly trying to get away from Walmart and now I can. The only thing I was buying at Walmart was this product because heb didn't have it. 8. I called heb and not only did they answer but they helped me and told me they now have that product for a little less than Walmart. They didn't have the amount I needed but they are going to order it for me AND help me load it in my car! Goodbye Walmart
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June 2022 by Joey B.
I went middle of the road on the rating - it's not the store's fault or anything like that. I just came back from Converse, this particular Walmart has hours exactly like the others 6a - 11p. The days of 24 hour Walmart are most likely a thing of the past as it makes no business sense to keep those hours anymore. Call before you go
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April 2022 by Nicole F.
I can't truly rate this Walmart. I'm a merchandiser and I can't shop that store. The set of that store is confusing and messy. You call tell you don't have a merchandiser and traning in that store. The managers sure don't know what they are doing or the associates in that store would know what they are doing. This store is messy and the people that work there are clueless. I offered to come and work for them as a Merchandiser but they didn't want to work with me. Stores need a lot of work.
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February 2022 by Danielle H.
Welp! Easy come easy go. I had written a fairly nice review not even a month ago, but like I said last time, it IS a walmart. So are we surprised that I am back here to write a bad one? Im not, however I am surprised to hear myself say, "I WILL NEVER RETURN TO THIS WALMART AGAIN!" Went to walmart to buy some shoes for my oldest. Noticed a lot on clearance. Score right? I use the walmart app on my phone to scan it and it rings up as $5. Sweet. So I take it to self checkout and it rings up as $9. Okay, no big deal. Walmart price matches there website! RIGHT?! Well, Shank, the woman who works the self checkout came to help. First she ignored my phone. Smart. I might have spent time photoshopping fake prices to save four dollars. I get it. So she pulls out her own phone (WHILE COUGHING THE ENTIRE TIME. GIRL YOU ARE SICK! GO HOME) Scans it and verifies that yes, it is $5 on the website. But for some reason, and I dont know if it is because she was on a power trip, if she has stock in the walmart company, or maybe she just didnt like me, but she spent a good five minutes zooming in and out of the website looking at every detail. She then goes "Oh no you see here? I cant price match this." What is it that she was so happy about you ask? OH because the website said that the size WASNT IN STOCK AT THAT LOCATION! A normal person would think, okay so obviously the website is wrong. You look right down and you can see the shoes physically there. They are in stock obviously. I stared at her for an uncomfortable amount of time thinking she was kidding. "Well... clearly they are in stock." I started, after realizing she was not. She, I kid you not, shrugged. She shrugged and said, "Yeah but the website is saying its not. " WHAT?! Are you serious? She then asks me if I still want them and to pay the price its scanning. So let me get this straight. Because the website says it doesnt exist in this store (Which, btw, there was an ENTIRE ROW DEDICATED TO THE SHOES SO IT WASNT JUST ONE), you will not price match (an obvious error on the website) HOWEVER, they suddenly do exist if I want to pay full price? I know its only four dollars but what the hell kind of logic is that? Sorry no. I will not shop here again because I dont know whatever other kind of shaddy shit they are going to pull. Frankly Walmart was already way over priced for the terrible quality of items and people it carries. Guys just go to HEB. Produce is fresh and locally sourced and honestly Walmart does not need anymore money to cushion its billionaire ass.
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October 2021 by Cecilia K.
They take ridiculous long on filing prescriptions. I came three times and the next day. Still have to wait 1 hr long. I won't want to come here if it wasn't nearest to my house!!
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August 2021 by CJ M.
Why would you have all of these registers and only open 3 of them. I have been in line for 30 mins and I only have 4 items it's actually infuriating. Like cmon guys at least build another self checkout to handle the volume of customers coming through the store. I'm going to start going to Heb I think.
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April 2021 by Laxchmie T.
I called to find out if they had something I need in stock and the women sent me over to another associate no on picked up it had been 7 min so I called back letting her know that no one answered and she said okay and sent me over again they picked up then hung up on me so I called back one more time but this time no one answered. I get if your busy and you can't answer but hang up and then just don't answer.
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June 2020 by K. O.
Horrible place to shop. Lousy customer service. Constantly out of stock. Dimwit employee's. Bad produce. Really slow service for everything. It basically seems it runs on teenagers.
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October 2019 by Cyrena R.
I got stranded when I was about to leave store today about 6:30p. I took a chance & went to the Auto Dept to see if a jump was possible. Renard in Auto called the Mgr to approve a jump & one of guys followed me to my car carrying that big jumper & got it started in minutes. At this point, it was 6:45p & even though they were about to close, he suggested I go see them now to get it tested. He could of told me come back tomorrow & I would have. Luckily I had my original receipt & they quickly exchanged it for free after it tested below standards. This is the second time these guys in Auto have wowed me with their friendly service no matter how late to closing it was. Please pass along my gratitude to the VP's at Walmart.
