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September 2022 by Crystal R.
I just got a new membership, and as you all know it's UNLIMITED washes, well I go for my second one and the employee said it's not activate ma'am you have to come back tomorrow.... I looked at him confuse and said I pay for this I want another wash. He rolled his eyes and said alright. I been having a bad day today with customer service and it doesn't t seem to end in this area. Please train your employees. I only came back to this car wash because it's closer to me than water shed. Water shed is way better and has better customer service but I do not like the drive for me.
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May 2022 by Tanyell T.
The zips here in Converse is HORRIBLE the new staff is rude the wash itself leaves soap all on your car and then with all of the birds crapping on the cars they won't even use the pressure wash on the car they will guide you in and walk off or go back on their phone but we pay for horrible service
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February 2022 by Ashley G.
I've never had such an expensive car wash that washed 50% of my car. Bought the $15 wash and the entire front and backside of my car are still filthy. The belt moves SO quickly it's no wonder the car isn't actually clean. The dryers are a joke and the car is soaking wet after you're done with your half cleaned car. I didn't come with caked on mud either. Water/dirt from wet winter weather. Also bent my mirror back and thank god didn't break it
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January 2022 by LaTrelle Z.
I went to zips to have my car wash and the staff there was amazing! So helpful and courteous. I had window writing on my car that I couldn't get off, they took it off (without being asked to) and helped me every step of the way! 5 stars for sure! Def recommend!
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April 2021 by Thea H.
Car wash leaves your car wet if you don't dry it you have white spots all over your car that are a pain to remove!!! Too bad they lost our business
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November 2020 by Cindy Gooch
Great service
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November 2020 by Robin Jackson
Clean facility & the workers are professional and respectful
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October 2020 by DuWayne Kankelfitz
This place is a rip off and they will damage your paint without a care in the world. My mom took her car there yesterday and was given a verbal guarantee that they would be able to remove some tree sap from her paint for 21.99. After they were done and were unable to get the sap off the manager and owner told her she would have to get the car detailed at a higher cost. When confronted with the scratched paint she was told that was already there which was a bold face lie. Do not take your business to these crooks and avoid them like the plague.
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October 2020 by Becca Perry
It washes my car pretty good. A lot better than some other washes I've gone to that leave my car dirty. I enjoy the free vacuum that comes with every wash. I have a membership with zips, I wish they would change their system for scanning the sticker because mine never works. It would be nice to have a card to scan or a code to punch in. Other than that I'm happy with the car wash.
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October 2020 by Martha Mejia
Always good ?
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September 2020 by Brandon S.
Zero stars!!! I have been coming here since zipp's took over and never had any issues until now! And the worst part is I bring it to employee's attention and they pretty much didn't give a damn. Both of my vehicle's membership will be canceled today. I hope the owner sees this because it's gonna cost me a pretty penny to fix what you caused. Stay away from ALL zipp's!!!!
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September 2020 by Ruth Elequin
Great attendants, help every time !
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August 2020 by Jessica Riedel
Average car wash. Cleans the exterior better than other places I have been. The vacuums could have more suction. They’re a little weak.
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June 2020 by Cortney Hampton
Got very lazy in the past years didn’t not vaccinated my car out all the way , and definitely didn’t wipes down the doors . I was very displeased there getting very lazy
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May 2020 by 317jj Jaafari
this is not a no touch car wash, damaged the paint on my car.
