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June 2024 by Nancy Leflett
No one will ever answer the phone. No matter how many times you call. Cookville is the worst Dollar General. Omaha is the best one.
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November 2023 by R Entley
I love dollar general! Coupons in the app, u can usually see inventory in the app, call to make sure tho.
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September 2022 by Nicole G
Watch out for credit card fraud in that store. Especially when their machine apparently is having problems. I notice it always with one certain employee. But when I tried using my card and their machine was acting up I was getting fraud alerts on my cell. As if someone was trying to withdraw over my $200 limit. No telling what they're doing on their monitor across from us. I showed her my text alerts and she was very nervous. But I notice there are always card machine problems when she works. I don't always use my card but that day I did. Red ? for sure. I've seen other customers have problems with the machine not working for some reason but only when she works. Used the machine several other times when she isn't there and I never had problems or seen anyone else have problems when she isn't there. I'm very observant. Wasn't right. Also, I had a similar experience with Betty about discounted items but I got my discount. Yes she can be rude at times.
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June 2022 by DeAnn Cameron
Sign on door at 7:00pm 06/05/22 stating “sorry we are closing early dated 06/03”. They obviously are using this sign nightly to close earlier.
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February 2022 by Evelynn C.
Love going to this dollar general! The store is well kept and very clean, and the staff and manager are all very helpful and respectful to all MALE and FEMALE customers! They are very patient and helpful with all their customers especially when they are blessed with the presence of a very rude, dishonest, disrespectful customer that yells at them for things they can't control?
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January 2022 by Christina Tijerina
Customer service is literally being paid to be kind and helpful to your customers, especially in a retail environment.Robert the manager will tell you to leave his store if you dare ask for a dry cart, unless you're a male then it's all good fun. Someone who believes that is the way to treat patrons should not be in a position with no repercussions.Very rude and thinks it's funny, I see why I've been told that store sucks."Sorry about that, there's some paper towels in the restroom you can use to dry that off," would have been an appropriate response from a manager, not yelling at an elderly woman for asking a question.
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January 2022 by Bethany Castillo
Love going here over other locations, the employees are very friendly and helpful including the manager Robert who I might add treats ALL his customers with both kindness and respect even after he's been yelled at and treated poorly himself!
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January 2022 by Christina T.
Awful experience with Robert, the manager. Very aggressively rude male, who doesn't know what customer service is and definitely doesn't know how to be courteous. Yelling at an elderly woman for asking about drying a cart, pathetic.
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November 2021 by Robbie Gunn
Cool spot
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November 2021 by Justin Jinks
This is the nastiest Dollar General of the whole chain. One cashier checking with 14+ people in line while the other employee sits in the office. Avoid this store this store if at all possible.
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November 2021 by Trevia Nichols
Bathroom was clean and service was great
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November 2021 by Barbara Jane Carbajal
Picked up a few goodies for the house
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November 2021 by Thelma Seyfer (Half pint)
Love to shop
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November 2021 by Thelma Jones (Half pint)
Love this store
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November 2021 by Susan Craig
Friendly associates
